7th INTERNATIONAL CONFERENCE OF ART LIBRARIES • 28 October 2016 OCLC Update Frank van Klaveren Senior Implementation Consultant OCLC EMEA frank.vanklaveren@oclc.org
OCLC
HOW DO WE DO THIS? We are a member-driven community . We share innovative products and services . We ensure access to knowledge .
A global network of libraries EMEA 3,864 members in 72 countries Americas Asia Pacific 11,384 members 1,716 members in 28 countries in 22 countries As of 10 August 2016
Asia Pacific Regional Council Meeting Hong Kong, 1 – 2 December 2016 EMEA Regional Council Meeting Berlin, Germany, 21 – 22 February 2017 Americas Regional Council Meeting To be determined…
oc.lc /StrengthInNumbers oc.lc /ISNI oc.lc /BuildingBlocks
380 million records 2.4 billion holdings 491 languages & dialects 62% non-English records As of 31 August 2016
A new standard of excellence in library services technology.
Technology for our shared future SPEED ACCESSIBILITY • Faster access to data • Agile software • Industry-best technologies, development fit for libraries and library users • Rapid release schedule • Timely service response USER SCALE EXPERIENCE • Across all components • Increased capacity • Adapts quickly to changing • Strengthened security needs • Improved stability
WORLDCAT DISCOVERY
The Central Index
Our major areas of focus Foundational: Innovation: Journeys: Great UX Key Features Search Engine
WorldCat Discovery latest enhancements • “ Did you mean?” spelling suggestions • Beta Pilot: New search algorithm • Easier to find alternate editions & formats • More informative record email • Simplified local holdings display • Clearer sign-in options • Personal lists enable users to organize their research • Add multiple instructors to course reserves • Enable libraries to receive feedback
Roadmap – future developments
We are building THE best-in-class search engine for scholarly research.
Optimized Web Best UX Studies Analytics Practices Experiences
What is web analytics? “Web analytics is the measurement , collection , analysis and reporting of web data for purposes of understanding and optimizing web usage.” Wikipedia
Web analytics: An example USER 2016 electoin Did you mean 2016 election?
Web analytics: An example 10% Click Rate
Web analytics: An example 20% Click Rate!
Best Practices
UX studies: Name 8% Queries The queries are Known Title complex and varied. 43% 5 words / query Other / Subject 49% 7 characters / word
Search queries in ADGC Since 1 July 2016: • Over 12.000 unique search terms have been registered • The number of pages viewed and the time spent is also tracked
UX studies: Clicks Relevant items must be served on the first page. 80% of clicks in top 6 40% for the #1 spot
The new relevancy ranking Worldwide holdings Date Title Author
BEFORE AFTER
BEFORE AFTER
BEFORE AFTER
Relevancy Improvement Approach: Iterative Identify Problems Your Feedback Experiment Testing Release and develop Data Analysis Repeat
Relevancy feedback • Feedback is supporting development of the relevancy algorithm. Please send to frank.vanklaveren@oclc.org
Relevancy issue in ADGC • Records in ADGC will show up from other disciplines • However, this could also help researchers
Relevancy issue in ADGC • There is a test group available without libraries that have many different disciplines in their collection
The relevancy ranking in the future? Worldwide holdings Date LCSH Arts Title History Author
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