OCLC Update Frank van Klaveren Senior Implementation Consultant - - PowerPoint PPT Presentation

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OCLC Update Frank van Klaveren Senior Implementation Consultant - - PowerPoint PPT Presentation

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7th INTERNATIONAL CONFERENCE OF ART LIBRARIES 28 October 2016 OCLC Update Frank van Klaveren Senior Implementation Consultant OCLC EMEA frank.vanklaveren@oclc.org OCLC HOW DO WE DO THIS? We are a member-driven community . We share

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7th INTERNATIONAL CONFERENCE OF ART LIBRARIES • 28 October 2016

OCLC Update

Frank van Klaveren

Senior Implementation Consultant OCLC EMEA frank.vanklaveren@oclc.org

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OCLC

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We are a member-driven community. We share innovative products and services. We ensure access to knowledge. HOW DO WE DO THIS?

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Americas 11,384 members in 28 countries EMEA 3,864 members in 72 countries Asia Pacific 1,716 members in 22 countries

As of 10 August 2016

A global network of libraries

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Asia Pacific Regional Council Meeting Hong Kong, 1–2 December 2016 EMEA Regional Council Meeting Berlin, Germany, 21–22 February 2017 Americas Regional Council Meeting To be determined…

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  • c.lc/StrengthInNumbers
  • c.lc/ISNI
  • c.lc/BuildingBlocks
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380

million records

2.4

billion holdings

491

languages & dialects

62%

non-English records

As of 31 August 2016

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A new standard of excellence in library services technology.

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Technology for our shared future

  • Faster access to data
  • Agile software

development

  • Rapid release schedule

SPEED

  • Increased capacity
  • Strengthened security
  • Improved stability

USER EXPERIENCE

  • Industry-best technologies,

fit for libraries and library users

  • Timely service response

ACCESSIBILITY

  • Across all components
  • Adapts quickly to changing

needs

SCALE

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WORLDCAT DISCOVERY

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The Central Index

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Our major areas of focus

Innovation: Search Engine Journeys: Great UX Foundational:

Key Features

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  • “Did you mean?” spelling suggestions
  • Beta Pilot: New search algorithm
  • Easier to find alternate editions & formats
  • More informative record email
  • Simplified local holdings display
  • Clearer sign-in options
  • Personal lists enable users to organize their research
  • Add multiple instructors to course reserves
  • Enable libraries to receive feedback

WorldCat Discovery latest enhancements

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Roadmap – future developments

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We are building THE best-in-class search engine for scholarly research.

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Optimized Experiences

Web Analytics Best Practices UX Studies

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What is web analytics?

“Web analytics is the measurement, collection, analysis and reporting

  • f web data for purposes of understanding

and optimizing web usage.”

Wikipedia

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Web analytics: An example

USER 2016 electoin Did you mean 2016 election?

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Web analytics: An example

10% Click Rate

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Web analytics: An example

20% Click Rate!

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Best Practices

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UX studies: Queries

Known Title 43% Other / Subject 49% Name 8%

The queries are complex and varied. 5 words / query 7 characters / word

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Since 1 July 2016:

  • Over 12.000 unique search terms have been registered
  • The number of pages viewed and the time spent is also tracked

Search queries in ADGC

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UX studies: Clicks

Relevant items must be served on the first page. 80% of clicks in top 6 40% for the #1 spot

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Date

The new relevancy ranking

Title Author Worldwide holdings

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BEFORE AFTER

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BEFORE AFTER

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BEFORE AFTER

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Relevancy Improvement Approach: Iterative

Identify Problems Your Feedback Data Analysis Experiment and develop Testing Release Repeat

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  • Feedback is supporting development of the relevancy
  • algorithm. Please send to frank.vanklaveren@oclc.org

Relevancy feedback

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  • Records in ADGC will show up from other disciplines
  • However, this could also help researchers

Relevancy issue in ADGC

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  • There is a test group available without libraries that have

many different disciplines in their collection

Relevancy issue in ADGC

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Date LCSH

Arts History

The relevancy ranking in the future?

Title Author Worldwide holdings

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