Nick Kofman, Sahil Patel, Heather Jaconi, Alysha Bindra, Marissa - - PowerPoint PPT Presentation

Nick Kofman, Sahil Patel, Heather Jaconi, Alysha Bindra, Marissa McCorkel

Meet Our Team

Alysha Bindra Technology Analyst & Coordinator Marissa McCorkel Marketing & Communications Manager Sahil Patel CEO & Project Manager Heather Jaconi Business Analyst Nick Kofman CFO

Team Dynamics

• GroupMe
• Main method of communication outside of class
• Convenient and efficient
• Asana
• Our chosen PM software used throughout the project
• Integration with Google Drive
• Team Contract
• Each week, assignments were divided up and one team member

was responsible for submission

• Contract stated that members should respond within 24 hours and

make it to class, or notify the group of absence

• External weekly meetings: Thursday at 6:40

Project Description

The purpose of this project is to create a platform for Rutgers University students to reach out to alumni in order to seek advice, guidance and direction regarding the process of obtaining an internship or full-time job. In collaboration with Rutgers University Career Services and the Rutgers University Alumni Association, our objective is to create a website and application where students and alumni can interact and collaborate, utilize aggregated resources and continue to establish the Rutgers Alumni network.

Project Stakeholders

Primary Stakeholders

• William Pagan - Product Manager
• Rick Hearin - University Career Services
• Rutgers Students and Alumni Board
• Outsourcing team (Development)

Main stakeholders due to their involvement with the project and the level that they are affected

• Monthly meetings with all groups to

discuss progression of the platform Secondary Stakeholders

• Sahil Patel
• Alysha Bindra
• Nick Kofman
• Heather Jaconi
• Marissa McCorkel

Secondary stakeholders due to their work done on the project

• Team working day-to-day on all aspects
• f the platform

Deliverables

Project Management: These included all of the documentation and reports that were necessary to continue our project including but not limited to:

• Project Charter, Contract
• Stakeholder Registration
• Gantt Chart
• Cost Estimate

Product Related:

• 1. Website: A website will be put together for RU
• Alumni. Such information will include a contact

support page and direct links to install the app (App Store/Play Store).

• 2. Application: The RU Alumni database which will

include an easy and intuitive UI to utilize for students and alumni. To be created in the next stage of RU Alumni

• 3. Servers: There will be web, database, application,

and email servers for work related matters.

• 4. Cost Estimates/Reports: Spreadsheets and

documents which will include the projected costs and reports for each factor of the RU Alumni app.

Work Breakdown Structure

1 Website Design 1.1 User Interface 1.1.1 Select layout 1.1.2 Design Graphics 1.1.3 Approve layout and graphics 1.1.4 Create website prototype 1.2 Content 1.2.1 Define content areas 1.2.2 Organize content areas 1.2.3 Outline navigation structure 1.3 Development 1.3.1 Create pages 1.3.2 Insert content 1.3.3 QA test pages 2 App Design 2.1 Mobile User Interface 2.1.1 Select Mobile Layout 2.1.2 Design Mobile Graphics 2.1.3 Application Design Documentation 2.1.4 Define User Needs 2.2 Application Architecture 2.2.1 Platform Specifications 2.2.2 Code Reviews 2.2.3 Process Modeling 2.3 Application Development 2.3.1 Create pages/tabs 2.3.2 Insert Content 2.3.3 Alpha/Beta Testing 2.3.4 Conduct Review 3 Marketing 3.1 Plan 3.1.1 Product Promotion 3.1.2 Social Media 3.1.3 Workshop 3.1.4 Alumni Lead Generation 3.2 Collateral 3.2.1 Email Blasts 3.2.2 Social Media Promotion 3.2.3 Advertising 3.2.4 Website Promotion

Work Breakdown Structure

5 Support 5.1 Maintenance 5.1.1 Further Development of Site 5.1.2 Software Updates 5.2 Training 5.2.1 Back and Front End Training 5.2.2 Customer Support 5.3 Feedback 5.3.1 Monitor Suggestions 5.3.2 Implement Changes 5.3.3 Prepare Next Wave of Releases 4 Implementation 4.1 Coordinate 4.1.1 Plan Collaboration 4.1.2 Follow-up 4.2 Test 4.2.1 Prepare Tests 4.2.2 Conduct Tests 4.2.3 Prepare and Document Revisions 4.3 Implement 4.3.1 Launch Website 4.3.2 Launch Mobile Application

Gantt Chart

Timeline

• Original timeline:
• Projected date for project to be completed: 8/16

Start Date February 2016 Searched For Back-end Developers Met with Key Stakeholders UAT Complete Product Launch August 2016 Website and Application Testing Connected with Rutgers Alumni Began Marketing Efforts Requirements, Development and Planning Documented Finalized Product Design

Projected and Initial Budget

• Projected budget total: $150,000
• Website Design: $8,000
• App Design: $7,000
• Marketing: $10,000
• Implementation: $2,000
• Support: $15,000
• (+) all of the other subcategories
• f the WBS

• Customer Service Standards
• Provided via the website or mobile application,

E-mail & social media

• Customer Satisfaction Standards
• Single Question CSAT Follow-Up Survey
• Scale of 1-5
• User Experience Survey Standards
• Optional survey deployed to users who provided a

score of 3 or less on the CSAT Follow-up Survey

• Customer Satisfaction Ratings
• 4-out-of-5 Standard
• 3 or less receives User Experience Survey
• User Experience Survey Response Rate
• 15% Response Rate from Students & Alumni
• Survey Complaints per Unit
• # of Complaints on User Experience Survey

divided by total # of survey responses

Quality Standards Metrics

Risks

Risks (continued)

P r

• t
• t

y p e

Prototype

Challenges & Strengths

• It took some time to figure out our

team’s individual strengths and weaknesses, how each member worked and getting to know one another

• If a team member was absent, the

individual had to be caught up or the task was reassigned to another person

• With multiple members wanting to

pursue the role of PM in the future, taking on other roles for the project was necessary to succeed

• As a team, we have all held multiple

different positions as interns so we were able to utilize our strengths and talents to maximize our work and efficiency

• We found that working as a team, all in

all, made the project much more manageable to complete on time

• By utilizing Asana, breaking down each

task and assigning each assignment to an individual - we were able to make sure each team member was contributing equally

Summary

• Our deliverable: we were able to complete the final project in the given timeframe
• Having a strong project manager was key throughout this project
• Asana helped our group effectively and efficiently stay on a specific timeline
• It’s vital to understand that problems may arise during projects that that problem-solving skills

are necessary

• The most important part of project management and working with a team is communication

and accountability

Thank You!