@ncepod #MH 1 Chapter 1 Background & Method Hannah Shotton - - PowerPoint PPT Presentation

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@ncepod #MH 1 Chapter 1 Background & Method Hannah Shotton - - PowerPoint PPT Presentation

@ncepod #MH 1 Chapter 1 Background & Method Hannah Shotton 2 Background A large proportion of people are affected by poor mental health Link between physical and mental health in general hospitals Lack of integration between


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@ncepod #MH

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Chapter 1 Background & Method Hannah Shotton

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Background

  • A large proportion of people are affected by

poor mental health

  • Link between physical and mental health in

general hospitals

  • Lack of integration between delivery of mental

and physical healthcare

  • Liaison psychiatry services

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Definitions

  • General hospitals
  • Mental health conditions
  • Liaison psychiatry team
  • Mental health legislation

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Aim

To explore the overall quality of mental and physical healthcare provided to patients with significant mental health conditions who are admitted to a general hospital.

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Objectives

To explore the provision of organisational structures and policies:

1) Communication and sharing of relevant information 2) Systems, Services and facilities to deliver care to

patients with mental health conditions

3) Training

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Objectives

To explore remediable factors in the overall quality of care provided to this group of patients particularly focusing on the following areas:

1) Referral /review by liaison psychiatry and appropriate

management by liaison psychiatry and general hospital staff

2) Communication and record sharing

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Objectives

3)

The assessment of mental capacity and deployment of mental health legislation

4)

The management of medications, reconciliation and possible interactions

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Discharge planning

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The standard of care and treatment provided

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Evidence of missed opportunities for intervention

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Study population

Patients aged 18 + admitted to a general hospital for physical healthcare during the study period:

– Detained under mental health legislation during their admission to hospital and/or – Coded by ICD10 coding for a diagnosis of a listed mental health condition

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Method

Patients identified

  • Spreadsheet from each hospital participating
  • Key information on patients who fit the study criteria

5 patients selected per hospital

  • 1 who was admitted to critical care or who died
  • 1 who was admitted from/discharged to a MH hospital
  • 1 who was admitted due to self-harm
  • 2 patients admitted for a stay longer than 72 hours

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Method

  • Clinician questionnaire
  • Liaison psychiatry questionnaire where accessible
  • Case notes/Case reviewer assessment form
  • Organisational questionnaire
  • On-line survey of training

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Chapter 2 Sample population

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Data returns

13 305 Organisational questionnaires disseminated 231 Organisational questionnaires returned 1340 responses to the online survey of training

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Population

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Primary medical reason for admission

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Physical health co-morbidities

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Mental health conditions in the sample population

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Chapter 3 Presentation to hospital Vivek Srivastava

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Presentation to hospital

  • 351/552 (63.6%) via the emergency department
  • 80/552 (14.5%) via a GP referral

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Mental health conditions recorded in the ED

  • MH condition recorded at triage in 67.6% (200/296) of

patients and at senior review in 84.9% (265/312) of patients

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Referral made to the liaison psychiatry team

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Referral to liaison psychiatry

  • Quality of care affected in 20 patients
  • Referral made to liaison psychiatry in 55/327 (15.8%) patients

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Reason patient was not referred to liaison psychiatry

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Arrival of liaison psychiatry in the ED

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Chapter 4 Admission & initial management

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Listed medications

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Medicines reconciliation

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Physical health recorded at initial assessment

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Mental health recorded at initial assessment

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Physical health recorded at consultant review

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Mental health recorded at consultant review

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Clerking proforma – organisational data

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Adequate history in nursing notes

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Impact of consultant review

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Adequate assessment of complex needs

  • Complex needs assessment undertaken in 171 patients
  • Inadequate in 34 patients

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Multidisciplinary care

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Liaison psychiatry review Sean Cross

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Components of the liaison psychiatry review

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Delay in liaison psychiatry review

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Reason for delay in liaison psychiatry review

  • Delay in liaison psychiatry review in 74/199 (37.2%) patients

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Sufficient input from liaison psychiatry

  • Delay impacted on the quality of care of 22 patients
  • Patients seen only once by liaison psychiatry in 135/225 (60%)

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Patients who were not reviewed by liaison psychiatry but should have been

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Legal frameworks

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Patient was detained under mental health legislation

  • 34 patients were detained at admission with details documented

in 24 cases

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Personnel assessing mental capacity

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Reason for assessing mental capacity

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Room for improvement in mental capacity assessments

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Communication

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MDT inclusion

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Liaison psychiatry in the MDT

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MDT changed the management plan

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Chapter 5 Ongoing patient care

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Care refused by the patient

  • Mental health was a contributing factor in 136/149 (91.3%) patients

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Could have been prevented

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Multiple incidents in the same patients

Room for improvement

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Chapter 5 Surgery & other interventions Vivek Srivastava

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Surgery/intervention as a result of a mental health condition

  • Room for improvement in consent in 24/109 (22.0%) cases

reviewed

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Continuity of essential drugs

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Clinical deterioration

  • 1 patient not admitted to critical care due to their mental

health condition

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Chapter 6 Outcomes

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Discharge destination

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Delay in discharging patients

  • Delay in discharge in 65/443 (14.7%) patients

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Appropriate risk assessment at discharge

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Plan for review appointment

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Information included in the discharge summary

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End of life care

  • Sepsis/infection was the most common cause of death (29/50)

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Chapter 7 Organisational data Sean Cross

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Type of hospital

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Liaison psychiatry service

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Liaison psychiatry service

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Liaison psychiatry service

  • 24/7 liaison psychiatry in 94/184 (51.1%) general hospitals

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Liaison psychiatry service

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Triggers for referral to the liaison psychiatry service

  • 102/185 hospitals had a policy for who should be referred to

liaison psychiatry

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Non-clinical activities of the liaison psychiatry service

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PLAN accreditation

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Protocols and policies

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Protocols for physical health and mental health

  • 123/211 (58.3%) hospitals had protocols covering the

treatment of patients with mental health conditions who are admitted for physical health conditions

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Protocol covering mental capacity

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Observation and supervision of patients

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Policy for addictive substance replacement

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History of smoking status

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Record keeping

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Records management

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Clinical record sharing

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Discharge summaries copied to community

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Improvements being made in record sharing

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Central database for MH legislation requirements

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Clinical governance

Hospitals reported:

  • No joint governance in 124/201 (61.7%)
  • No shared learning with primary care in 119/194 (61.3%)
  • No rolling mental healthcare audits in 124/204 (60.8%)
  • No monitoring of readmissions/outcomes in 131/195 (67.2%)
  • No monitoring of adverse/ serious incidents in 102/201 (50.7%)

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Education and training

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Mental health training

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Mental health training

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Mental health training

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Mental health training

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Mental health training

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Chapter 8 Overall quality of care Vivek Srivastava

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Overall quality of care

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Overall quality of care by PLAN accreditation

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Recommendations

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Recommendation

Patients who present with known co-existing mental health conditions should have them documented and assessed along with any other clinical conditions that have brought them to hospital. These should be documented:

  • a. In referral letters to hospital
  • b. In any emergency department assessment
  • c. In the documentation on admission to the hospital

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Recommendation

National guidelines should be developed outlining the expectations of general hospital staff in the management of mental health conditions. These should include:

  • a. The point at which a referral to liaison psychiatry

should be made

  • b. What should trigger a referral to liaison psychiatry
  • c. What relevant information a referral should contain

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Recommendation

Liaison psychiatry review should provide clear and concise documented plans in the general hospital notes at the time of assessment. As a minimum the review should cover:

  • a. What the problem is (diagnosis or formulation)
  • b. The legal status of the patient and their mental

capacity for any decision needing to be made if relevant

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Recommendation

  • c. A clear documentation of the mental health risk

assessment immediate and medium term

  • d. Whether the patient requires any further risk

management e.g. observation level

  • e. A management plan including medication or

therapeutic intervention

  • f. Advice regarding contingencies e.g. if the patient

wishes to self-discharge please do this ‘…’

  • g. A clear discharge plan in terms of mental health

follow-up

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Recommendation

All hospital staff who have interaction with patients, including clinical, clerical and security staff, should receive training in mental health conditions in general hospitals. Training should be developed and offered across the entire career pathway from undergraduate to workplace based continued professional development.

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Recommendation

In order to overcome the divide between mental and physical healthcare, liaison psychiatry services should be fully integrated into general hospitals. The structure and staffing of the liaison psychiatry service should be based on the clinical demand both within working hours and out-of-hours so that they can participate as part of the multidisciplinary team.

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Recommendation

Record sharing (paper or electronic) between mental health hospitals and general hospitals needs to be improved. As a minimum patients should not be transferred between the different hospitals without copies of all relevant notes accompanying the patient.

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www.ncepod.org.uk @ncepod #MH

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