more transparent pricing, better service and more sustainable energy - - PowerPoint PPT Presentation

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Jul 10, 2023 312 likes •591 views

We use technology to bring lower and more transparent pricing, better service and more sustainable energy to customers https://open.spotify.com/show/0XrOqvxlqQI6bmdYHuIVnr?si=JFbjNP72QryF9Ct7V7EXvg Thinking really really hard about humans.

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We use technology to bring lower and more transparent pricing, better service and more sustainable energy to customers

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https://open.spotify.com/show/0XrOqvxlqQI6bmdYHuIVnr?si=JFbjNP72QryF9Ct7V7EXvg

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Thinking really really hard about humans.

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The typical supplier

Customer Onboarding Industry Operations Billing Customer service Movers/ retention Credit & Collections

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The Octopus Energy way

Team Blue Team Pink Team Purple Team Green Team Orange

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30 strong digital operations team offer out of hours customer support, 7 days a week. Predominately highly skilled women returning to work after having children. Use all the same business systems for work and communication, and come into the office every 6 weeks for training & engagement. Incredible flexibility for both team and business. Located everywhere from Aberdeen to Isle of Wight.

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https://www.youtube.com/watch?v=aDpy8SaTBZc&t=3s

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