Morale Issues in your Library Lori Reed consultant, strategic planner, LJ "Mover & Shaker " blogger Shaker," blogger, editor, and LearnRT board member Maurice Coleman technical trainer, Harford County Public Library, and LJ "Mover & Shaker"
Serving the 21 st Century Patron Serving the 21 Century Patron Morale Issues in Morale Issues in Your Library Your Library Lori Reed & Maurice Coleman
define: morale define: morale Type one word in chat that sums up morale Type one word in chat that sums up morale in your library.
Morale [m uh -ral] -noun Emotional or mental condition with respect Emotional or mental condition with respect to cheerfulness, confidence, zeal, etc. especially in the face of opposition especially in the face of opposition, hardship, etc. Source: Random House Dictionary
Some Causes of Low Morale • Poor communication • Misaligned goals • Bad management • Economy decisions • Layoffs • Lack of training • Impending layoffs • Limited personal growth • Other libraries suffering • Limited professional • Lack of work/life balance / growth • Little or no accountability • Lack of respect • Silos S os • No common goals
Image Source: http://www.baristanet.com
Each of us has the power to influence morale in our influence morale in our organizations.
Increase Organizational Morale Increase Organizational Morale • Recognition + appreciation • Recognition + appreciation • Mentoring • Transparency
More Organizational Morale More Organizational Morale • Improve communication • Improve communication • Cross training + encourage Cross training + encourage pitching in • Eliminate corporate cliques • Organizational encouragement
Even More Organizational Morale Even More Organizational Morale • Lighten mood as an organization • Informal and formal social events to promote friendships to promote friendships • Support personal & professional pp p p development
Why start now? Can we be funny?
Increase Personal Morale Increase Personal Morale • Sometimes it is not about you • Develop your skills • Develop your skills • Leave work stress at work • Leave work stress at work
You CAN Increase Personal Morale • Leave home stress at home • Find joy in other parts of your life life • Find success and motivation • Find success and motivation in other parts of your life p y
Even More Personal Morale Even More Personal Morale • Find either a new reality or a • Find either a new reality or a silver lining. g • Suck it up. • If all else fails, find another job/career. Life is too short to be unhappy be unhappy.
Last Bit About Personal Morale Last Bit About Personal Morale Remember the Remember the “serenity prayer message” - y p y g control what you can, let go what you can’t, and try to recognize the difference i th diff
The Four Agreements The Four Agreements Be impeccable with your word Be impeccable with your word Don’t take anything personally y g p y Don’t make assumptions Always do your best -Don Miguel Ruiz
“This is how I took care of my own personal morale Advocacy” personal morale. Advocacy –Lori Reed Lori Reed
Image so ource: http p://blog.h34 4dup.com /?p=1559
Resources • Noer, David. Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized y Orgnanizations (Revised and Updated ). New York: Josey-Bass Publishers, 2009. • Ruiz Don Miguel The Four Agreements: A • Ruiz, Don Miguel. The Four Agreements: A Practical Guide to Personal Freedom, a Toltec Wisdom Book . New York: Amber-Allen Publishing, 2001. • Secretan, Lance H.K. Reclaiming Higher Ground: Creating Organizations that Inspire the Soul New Creating Organizations that Inspire the Soul . New York: McGraw-Hill, 1997. • Salemi, Ray. Leading After a Layoff . New York: , y g y McGraw-Hill, 2010.
http:// www.flickr.com/ /photos/vernh Lori Reed hart/15743556 l lorireed.com i d lori@lorireed.com 646 Maurice Coleman Maurice Coleman tisfortraining.wordpress.com b ld baldgeekinmd@gmail.com ki d@ il
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