SLIDE 1 Miriam J. Baer, Executive Director
January 28, 2013
SLIDE 2
North Carolina Real Estate Commission ¡
n State government agency n Dedicated to licensing and regulation of
real estate brokers
n Your source for real estate information
SLIDE 3
What does the Commission do?
The Commission is responsible for:
n Licensing and Education
¨ Pre-licensing, post-licensing & continuing
education
¨ License examination & character assessment
n Regulatory matters
SLIDE 4
What we can do for you:
n answer your questions by phone
¨ 919-875-3700
n provide you with information on our Web
site
¨ NCREC.gov
n come to your Board or Association to
speak and answer questions.
SLIDE 5
Upcoming Commission Meetings
Come watch the Commission work:
n February 6 n March 6 n April 3
at the Commission’s office 1313 Navaho Drive, Raleigh
SLIDE 6
RECENT LAW AND RULE CHANGES
SLIDE 7
Real Estate License Law
n Provisional brokers:
¨ If you don’t take post-licensing courses on
time, your license will be placed on inactive status - your license will NOT be cancelled.
¨ While inactive, you cannot engage in
brokerage, but you can activate by taking courses and you won’t have to retake the licensing exam.
SLIDE 8 Real Estate License Law
Brokerage Contracts:
n As always, they must be in writing.
n New law clarifies that without a written
agreement, you cannot sue for a commission.
n Protect yourself and your company with written
brokerage agreements.
SLIDE 9
Reciprocity Legislation
n Reciprocity is out n State-specific licensing exam is in n Already have a current reciprocal
license? You can keep the license indefinitely if you:
¨ Renew each year ¨ Take necessary CE
SLIDE 10 Mineral, gas and oil rights
n Minerals, oils and gases underground can
be owned separately from the land above
n Some developers “reserve” mineral rights
- r the like to themselves, when conveying
the property
n Some oil & gas companies lease oil, gas
rights directly from property owners for money (“bonus” payments, royalties, rents)
SLIDE 11 Separating oil & gas from land - hyrdraulic fracturing, or fracking
n New law allows “fracking” n Well is drilled down vertically, perhaps a
mile or more below the surface of land
n Well is then drilled across horizontally,
again sometimes more than a mile
n Water and chemicals are pumped into the
well at high pressure to force the release
- f natural gas from the shale rock by
fracturing it
SLIDE 12
SLIDE 13
Oil and Gas Disclosure
n With the legalization of fracking came a
requirement that virtually all residential sales contracts include a disclosure
¨ Disclosure cannot be waived
n Seller can make “no representations” as to
whether oil and gas rights were severed from the property by a prior owner
n Seller must disclose if s/he has severed
the rights or intends to do so pre-closing
SLIDE 14
Oil & Gas Disclosure Exceptions
n Court order n Administration of an estate n Sales between co-owners n Lease with option where tenant occupies
the dwelling
n Vacant/unimproved land
¨ Buyers and buyer agents should
inquire as part of due diligence
SLIDE 15 Offer to Purchase – oil & gas disclosure as mandated by law:
- 1. Oil & gas rights were severed by a previous
- wner. __Yes; __No; __No Rep
- 2. Seller has severed the oil and gas rights
from the property. __Yes; __No
- 3. Seller intends to sever the oil and gas rights
from the property prior to transfer of title to
*In transactions where the buyer is getting the
- il & gas rights, answer “No” to #2, 3
SLIDE 16
Making an offer with the new oil and gas disclosure language
Buyer agent can…
n fill in the answers as buyer wants them to be
¨ Listing agent and seller must correct/counteroffer
n contact listing agent for information and fill in
the offer accordingly (assuming buyer still wants to make an offer)
n leave the answers blank and let the seller/
listing agent fill them in (counteroffer)
SLIDE 17
More Info: Fracking/Oil and Gas
n Commission’s Web site - ncrec.gov n Dept of Justice – ncdoj.gov
¨ Oil and Gas Leases in NC-Summary of
Landowner and Public Protections in the Law
¨ Oil and Gas Leases in NC: Landowners’
Rights
n CNN videos on fracking – youtube.com
SLIDE 18
New Residential Property Disclosure Statement in Effect
n After the legislature mandated disclosure of
information about owners’ associations, the Commission decided it was time for a complete overhaul of the form to make it more user-friendly.
¨ Each question now stands alone ¨ HOAs addressed in the separate section on the
form
SLIDE 19
New RPDS
n You should be using the new form now
¨ Listings carried over from 2012 - old form ok
unless property condition has changed
n The instructions have been clarified to say
that the owner is responsible only for the things within his or her “actual knowledge”
n Checking “No Rep—” is permitted, even if
the seller has actual knowledge
¨ Broker has a legal duty to disclose material facts
the broker knows or should know.
SLIDE 20
New RPDS
n Some questions are about only the “dwelling”
while others relate to the whole “property” (including land, other structures)
n Q1 - Seller can explain “year…constructed” n Q10-12 – more info about HVAC n Q13 – “shared well” added for water source n Q17 – “…do you know how many bedrooms
are allowed by the septic… permit?”
SLIDE 21
New RPDS
n Q19 – specifically lists a variety of systems
and fixtures rather than asking the parties to know what a system or fixture is
n Q20 – broadened to include any
appliances included in the conveyance, not just built-ins
n Q23 – clarified to get at whether there
have been room additions or structural changes
n Q33 – new – HOA transfer fees
SLIDE 22 Broker Price Opinions (BPOs)
n New law addresses BPOs /CMAs n BPO/CMA both defined as “an estimate…
by a…broker [of] the probable selling price
- r leasing price of a particular…property…”
¨ Allows comps, but not automated valuation
model (mathematical modeling combined with a database)
n Brokers cannot estimate value/worth, just
probable selling price; otherwise it’s an appraisal, requiring an appraisal license.
SLIDE 23 BPO’s by “Full” Brokers
n You are no longer limited to situations
where you can reasonably expect to get the listing or buyer agency agreement;
n Effective October 1, 2012, “full” brokers
(not provisional brokers) may perform BPOs for a fee.
n BPOs cannot be used for a mortgage loan
- rigination, including a first or second
mortgage, refinance, or equity line of credit.
SLIDE 24
BPOs by Provisional Brokers
n May not charge a separate fee n May perform a BPO/CMA as a service to a
buyer or seller and receive a sales commission as part of the transaction
SLIDE 25
Required Contents of a BPO
n BPO must be in writing and must include:
Ø Statement of its intended purpose Ø Brief description of the property to be priced Ø Basis of reasoning Ø Any assumptions or limiting conditions Ø Any interest of the broker in the transaction Ø Effective date, broker’s name, license #,
signature, date of signature, brokerage firm
Ø Specified disclaimer to the effect that it’s not
an appraisal of market value…
Ø A copy of the assignment request
SLIDE 26 Commission’s new BPO Rules
21 NCAC 58A. 2201, 2202
¨ Broker must have knowledge of the market, direct
access to market data, brokerage or appraisal experience in the geographic area
¨ Broker must be objective, free of influence by an
interested party
¨ Broker must personally inspect exterior and interior
unless inspection is waived in writing
¨ Broker must use appropriate methodology
n Analysis of sales or income
¨ Specific standards are set out for analyzing comps
& communicating comps/adjustments to client
SLIDE 27
Pending Rule Changes
n Simplify trust account rule n Increase the renewal fee $5 n Allow activation and supervision forms to
be submitted online
n Require BIC whose BIC status is
terminated to take the 12-hour BIC Course prior to re-designation as a BIC
SLIDE 28 Rules Under Consideration
n Want to weigh in on proposed rules?
¨ Check the Commission’s home page and click
SLIDE 29
Rules Under Consideration
n You can track the process from start to
finish on the Commission’s Web site;
n You can submit written comments; and n You can come to the public hearing and
speak (or watch) [already passed for current rulemaking]
n Your Association representatives have
participated in the process on behalf of members.
SLIDE 30
Possible legislation
n The Commission is considering asking the
General Assembly to make certain law changes relating to:
¨ Expunction of criminal records ¨ License application fees ¨ Trust money ¨ Public records
n This is subject to change – no bill has
been introduced at this time
SLIDE 31
Legislation – Expunction of Criminal Records
n A new law requires agencies to “reverse”
administrative actions taken against the person whose criminal record is expunged
n The Commission would like the law to be
clarified to require that person to retake the pre-licensing education and examination, if it has been a long time, before the Commission issues them a license.
SLIDE 32
Legislation – License Application Fee
n The Commission would like to increase
the license application fee to $100 to better reflect the actual cost to the Commission
n Would apply to applicants – not licensees n This cost is currently subsidized by
existing licensees through renewal fees
SLIDE 33
Legislation – Defining Trust Money
n The Commission is seeking to better
define “trust money” and to clarify when it must be deposited in a trust account
¨ This would allow deposit of money in very
limited commercial lease transactions directly into the owner’s account
SLIDE 34
Legislation – Public Records
n The Commission is considering asking
that certain records it maintains about licensees not be considered a public record
¨ Primarily for licensee safety ¨ Especially concerned about home addresses
and home emails
SLIDE 35
COMPLAINTS
n Process n Typical complaints
SLIDE 36 Complaint Process
n Complaints must be in writing n May be made by consumers, brokers, etc. n Handled by the Commissions’ new Division
¨ Merger of former “Audits & Investigations” and
“Legal” Divisions, effective January 1, 2013
n When received, complaints are assigned a
file number and a case processor
¨ Processor can be a Commission investigator or
consumer protection officer
SLIDE 37
Complaint Process
n When you are contacted by the
Commission, you are entitled to see a copy of the complaint filed against you, including any documents included in the complaint
n You have a duty to provide a full and fair
response
¨ You can ask an attorney to assist you
SLIDE 38
Complaint Process
n Some complaints are handled by letter of
inquiry
¨ If you receive one, it should include a
complete copy of the complaint
¨ You have 14 days to file a full and fair written
response
¨ Keep good records and enclose copies to
expedite the process
SLIDE 39
Audits and Investigations
n Some complaints are handled by an
auditor/investigator who may come to see you in person
n You are required to provide your books
and records to the auditor/investigator
n Having well-maintained, complete books
and records will go a long way toward expediting the process
SLIDE 40 Completion of Investigation
n Case is evaluated for probable cause
¨ If no probable cause to believe a violation
- ccurred the case is closed
¨ Cases where it appears a violation has
- ccurred go to the Commission members for
a determination of whether to order a hearing
n No discipline is ever imposed without first
giving the broker the opportunity to come to a hearing before the Commission
n Many cases settled by consent agreement
SLIDE 41
Backlog Substantially Eliminated
n Most cases are investigated right away n The turnaround time for the majority of
cases (80-90%) is less than 90 days
n The average turnaround time for cases
where the Commission calls a hearing upon finding probable cause to believe there has been a violation of the law or rules is 18 months, including investigation, hearing, and settlement or Commission decision.
SLIDE 42 Typical Complaints
n Misrepresentation
¨ Facts or features of property offered for sale
n School districts n Zoning n Nearby uses n Etc.
¨ Intentional vs. negligent ¨ Direct vs. by omission
SLIDE 43
Complaints – Subdivision Street Disclosure Statement
n Developer must give the first purchaser of
each property a Subdivision Street Disclosure Requirement [GS 136-102.6(f)]
¨ Discloses who owns the road & who is
responsible for its upkeep
n Until control of the road maintenance is
transferred to the municipality or State, developer or owners are responsible
SLIDE 44
Complaints – Offer, Acceptance
n Oral agreements are not enforceable n Ideally, buyer will make a written offer
¨ Brokers may then communicate counteroffers
back and forth orally
¨ No contract until the contract is fully executed
n Be careful about leading your client to
believe “we have a deal” – not set until the contract is signed and acceptance communicated
SLIDE 45
Working with out-of-state brokers
n You may cooperate with, and compensate,
brokers located outside of NC
¨ They must be licensed in their home
jurisdiction
¨ They must NOT physically enter the State of
NC in connection with the transaction unless they are licensed here
¨ Be aware of the limited nonresident
commercial broker license
SLIDE 46
Payment of commissions
n Brokerage commissions can be paid only
to licensees or to the parties to the transaction
¨ Parties to a transaction are not entitled to be
paid, but the broker may agree to pay the party
¨ Since the party is acting for himself or herself,
and is not acting as a broker, no broker license is required
SLIDE 47
Useful Resources
n ncrec.gov – NC Real Estate Commission n ncleg.net – NC General Assembly n ncdoj.com – NC Dept of Justice (Office of
the Attorney General)
SLIDE 48
NCREC.gov – Did you know…
n …you can do a Google search inside the
Commission’s Web site using the “Search” feature
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SLIDE 50
SLIDE 51
Law and Rules
SLIDE 52 Law and Rules
n Link on the left, above Publications n Searchable Adobe files
¨ “right click” – “Find” – type the word or phrase
you want to find.
n The word(s) you type must exactly match
n Remember that you can use the “Search”
function inside the Web site instead, which will yield broader results.
SLIDE 53
Videos on the Commission Site
n Small library now n More to come
SLIDE 54 www.NCREC.gov
Goals:
n Finding what you need more easily n Fillable forms n Expanded video library n Updating n More information for licensees and consumers
SLIDE 55
Do you have Web ideas for us?
n Email me: exec@ncrec.gov n Tag line: “Web site” n We will review all suggestions
SLIDE 56 Visit Us! Call Us! Follow Us!
Visit our site, call us with questions, and follow us on Facebook for
- License status
- BIC issues
- Your education status
- License Law and rules
- Other real estate topics
Remember, we’re your source for real estate information and we’re just a mouse-click or a phone call away.
SLIDE 57
SLIDE 58 Miriam J. Baer, Executive Director
www.ncrec.gov 919-875-3700
January 28, 2013