Methods of Process Modeling in the Context of Civil Services by the - - PowerPoint PPT Presentation
Methods of Process Modeling in the Context of Civil Services by the Example of German Notaries Barbara Handy, Max Dirndorfer, Josef Schneeberger, Herbert Fischer 1 www.stern-projekt.de Agenda Introduction Modeling Conclusion
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Barbara Handy, Max Dirndorfer, Josef Schneeberger, Herbert Fischer
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– Deggendorf University – Projekt STERN – Notaries in Germany – Goals of Project STERN
– Methodology – Requirements – Modeling Techniques – Examples with Pros and Cons
– Comparison – Room of Improvement – Prospects – Contact
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42% 28% 24% 6%
Business Administration & Business Informatics Mechanical Engineering Electrical Engineering & Media Engineering Construction Engineering
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i.e. “Secure Partizipation in electronic legal Transactions for Notaries”
2010 2011 2012
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Notary
G2C
G2G
G2N G2B
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Requirement Description Message exchange
The communication exchange of notaries with different partners
Role of the communication partners
The role of the communication partners in a process should be recognizable
Process flow and timing
Both the procedural sequence of the process and the timing should be instantly recognizable.
Understandability
The model should be understood at the first glance without having deeper instructions.
Clear structure of models
Despite the complexity of the processes, the structure of the model should be displayed clearly.
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Modeling Method / Requirement Use Case Diagram EPC Activity Diagram BPMN S-BPM Message exchange
Role of the communication partners
Process flow and timing
Legend: ++ = very good, + = good, o = satisfactory, - = adequate, -- = inadequate
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