MEDIA STRATEGY September 2018 CAMPAIGN OVERVIEW Target Audiences - - PowerPoint PPT Presentation

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MEDIA STRATEGY September 2018 CAMPAIGN OVERVIEW Target Audiences - - PowerPoint PPT Presentation

Washington Paid Family and Medical Leave MEDIA STRATEGY September 2018 CAMPAIGN OVERVIEW Target Audiences Paid Media Goals Employers Create broad awareness and participation among Small (0-49 employees) employers and


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Washington Paid Family and Medical Leave

MEDIA STRATEGY

September 2018

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CAMPAIGN OVERVIEW

Paid Media Goals Target Audiences

▸ Create broad awareness and participation among employers and employees ▸ Drive audiences to www.paidleave.wa.gov Employers ▸ Small (0-49 employees) ▸ Medium (50-150) ▸ Large (150+) Employees (both men & women) ▸ Communities of color ▸ Low income workers ▸ Multilingual workers ▸ Rural workers ▸ Military populations

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MEASUREMENT AND OPTIMIZATION

▸ Each outlet will be measured and compared to the others. ▸ Over time, budget will be shifted from the less-effective channels to the more-effective ones. ▸ New channels may be added to test performance, and we will continue to improve the mix. ▸ Optimizations will happen daily. ▸ We will provide a bi-weekly analytics report. ▸ We will place tracking pixels on the campaign landing page. This allows us to track users post-click and accurately measure all KPIs.

CONCEPT & PRODUCE TEST & TRACK GATHER DATA MEASURE PERFORMANCE OPTIMIZE & ADJUST

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MARKETING AND OUTREACH STRATEGY

Thes These e are re ant nticipated ed timelines nes. . Specific dates ma may shift according to program resources and other factors.

Ke Key

Deliverable/service provided Update released Tentative *Deliverables in red text indicate unsolicited and broach-reaching information.

Emp Employer Readiness Commu mmunication Chart

Week of: Au August 20 2018 18 Se Septem ember er 20 2018 18 Oc Octob

  • ber 20

2018 18 No Novem ember er 20 2018 18 De Decem ember er 2018 2018 6 13 20 27 3 10 17 24 1 8 15 22 29 29 5 12 19 19 26 26 3 10 17 24

Int Interactive Ou Outreach

Ou Outrea each pr presentat ations Li Live webina nars St Statewide for

  • rums

Di Digita tal Ou Outreach

Gen Gener eral Li Listserv VP VP Listserv rv Sm Small Bi Biz Li Listserv UI UI emp mploye yer em email*

Co Communications Product

VP VP Gu Guide Em Employer To Toolkit Sm Small biz to toolkit Em Employee To Toolkit

Bul Bulk Ma Mai l

UI UI mailer* Pa Paid adv advertising*

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Media Channel: Digital

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DIGITAL MEDIA STRATEGY

Audience Targeting

Serving digital ads to an audience defined by demographic data (third- party lists, demographics defined by income, gender, business size, etc.)

Behavioral Targeting

Targeting our audience based on their behavior on the web (sites they’ve visited, actions they’ve taken, etc.) By utilizing cookie data from third-party data providers, we will identify and reach our core audience on any digital device at any time of the day.

Contextual Targeting

Delivering a message on sites with content (news articles, blogs, etc.) related to a specific topic/category. For this campaign, we recommend creating a custom keyword and category list specific to the campaign message.

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DIGITAL MEDIA STRATEGY (CONTINUED)

Custom Site Lists

Using a list of hand-picked local and national sites based on a combination of analytic and audience research. This tactic targets the sites that would interest our core audience.

Paid Social Media

Delivering pinpoint targeting with highly relevant messages. We recommend utilizing Facebook and Instagram newsfeed ad placements. Further optimizations will allocate budgets to best performing social tactics

  • r creative.

Retargeting

Driving continued engagement from the most qualified audiences, by remarketing to those users who have visited the Paid Family and Medical Leave website.

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MEDIA STRATEGY: BROADBAND COVERAGE

All but three counties in Washington have at least 63% broadband coverage of 25+ mbps. The three counties that fall below this are Wahklakum, Adams and Garfield. 94%+ Coverage 83% to 93% Coverage 63% to 82% Coverage 22% to 10% Coverage Garfield 10.6% Coverage Adams 22.9% Coverage Wahklakum 15.6% Coverage

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Media Channel: Radio

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MEDIA STRATEGY: BROADCAST RADIO

Radio Strategy

To communicate the 30-second message to employers speaking either English or Spanish we recommend using small rural radio stations in the following markets in central and eastern Washington:

▸ Colville ▸ Ellensburg ▸ Twisp/Omak ▸ Walla Walla ▸ Moses Lake ▸ Chelan ▸ Yakima (includes Spanish stations) ▸ Tri-Cities - Pasco/Richland/Kennewick (includes Spanish stations) ▸ Wenatchee (includes Spanish stations)

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MEDIA STRATEGY: CENTRAL/EASTERN RADIO COVERAGE

Yakima Walla Walla Ellensburg Colville Twisp/Omak Tri-Cities Moses Lake Wenatchee Chelan

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Media Channel: Print

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MEDIA CHANNEL: BUSINESS PRINT

Publication/Website Frequency

Yakima Valley Times Bi-Weekly Spokane Journal of Business Bi-Weekly 425 Business (Bellevue) Monthly South Sound Business Monthly Bellingham Business Journal Monthly Vancouver Business Journal Weekly Puget Sound Business Journal Weekly Tri-Cities Business Journal Monthly

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Content Strategy

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CONTENT STRATEGY: EMPLOYER STORIES

Videos with 4 employers

One each from each of the following regions:

  • East of the Cascades
  • Seattle/Tacoma/Olympia
  • Coastal
  • Southwest

Among the four businesses, diversity of:

  • Business size (including at least one <25 employees)
  • Gender of owner
  • Race of owner
  • Industry: Manufacturing, Food Service/Hospitality,

Construction, Retail

Photos for 4 additional employers

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Media Strategy

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MEDIA STRATEGY: CHANNEL MIX

Employers Only (9/17 /18 – 4/30/19)

A/B Facebook Test Digital – English and Spanish

▸ Facebook and Instagram newsfeed ads – A/B test and multi-media campaign (video and photo) ▸ Behaviorally/contextually/programmatically targeted digital ads ▸ Custom local news websites ▸ Coverage of the entire state

Radio – English and Spanish

▸ Rural central and eastern Washington ▸ 30-second spots (25 spots per week per station; 7 AM – 6 PM)

Business Print & Print Websites - English Only

▸ Coverage throughout the state, where available ▸ Full color print or display banners

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MEDIA STRATEGY: SCHEDULE

AUDIENCE A/B OCT 2018 NOV—DEC 2018 JAN—FEB 2019 MAR—APR 2019 Testing >>> Creative Set 1: Get Ready! >>> Creative Set 2: It’s Time! >>> <Employee Research> Employer + Social + Social + Display + Print + Radio + Social + Display + Print + Radio + Video + Social + Display + Print + Radio + Video + Social + Display + Print + Radio + Video Employee No Paid Media No Paid Media + Employer Collateral + Email No Paid Media + Employer Collateral + Email No Paid Media + Employer Collateral + Email No Paid Media + Employer Collateral + Email

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MEDIA STRATEGY: IMPRESSIONS

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Employers - 9/17/18 - 4/30/19

Media Vehicle Start Date End Date Length Geography Media Strategy Estimated Impressions Spot Radio 10/15/18 4/30/19 28 weeks Central Washington Consistant: hiatus from 12/24-1/6 870,688 (English & Spanish) E and SE Washington ≈ 13 English stations (≈ 12 cities) ≈ 7 Hispanic stations Digital 10/15/18 4/30/19 28 weeks Washington Consistant 12,457,122 (English & Spanish) Business Jrnl. Print 10/15/18 4/30/19 28 weeks Washington Consistant - hiatus from 12/24-1/6 4,441,667 Business Jrnl. web 8 Journals + web

Employers - Impression Totals: 17,769,477

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Discussion