Managed Care in Southwest Washington September 14 th 2016 | - - PowerPoint PPT Presentation

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Managed Care in Southwest Washington September 14 th 2016 | - - PowerPoint PPT Presentation

Molina and Fully Integrated Managed Care in Southwest Washington September 14 th 2016 | Presented by: Ian Parham Molinas History Founded in 1980 by Dr. C. David Molina Single clinic Commitment to provide quality healthcare to those most


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Molina and Fully Integrated Managed Care in Southwest Washington

| Presented by: Ian Parham

September 14th 2016

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Molina’s History

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Founded in 1980 by Dr. C. David Molina Single clinic Commitment to provide quality healthcare to those most in need and least able to afford it

National company that touches over 3.5 million Medicaid beneficiaries 28 states, 2 commonwealths + Washington DC

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Mission

To provide quality health care to people receiving government assistance

Vision

We envision a future where everyone receives quality health care

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Recognized for Quality, Innovation and Success

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Molina Healthcare, Inc.

  • Molina Healthcare plans have been ranked among

America’s top Medicaid plans by U.S. News & World Report and NCQA

  • FORTUNE 500 Company by Fortune Magazine
  • Business Ethics magazine 100 Best Corporate Citizens
  • Alfred P. Sloan Award for Business Excellence in

Workplace Flexibility in 2011

  • Ranked as the 2nd largest Hispanic owned company

by Hispanic Business magazine in 2009

  • Recognized for innovation in multi-cultural health

care by The Robert Wood Johnson Foundation

  • Awarded NCQA Multicultural Healthcare Distinction

2015

  • Dr. J. Mario Molina, CEO of Molina Healthcare,

recognized by Time Magazine as one of the 25 most influential Hispanics in America

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Molina in Washington

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  • 682,000 Members as of February 2016
  • 648,000 Medicaid members
  • 10,000 Medicare (DSNP)
  • 24,000 Exchange
  • Serving WA for more than 30 Years
  • NCQA accredited
  • Statewide: 37 of 39 counties
  • 83,000 members in Clark County, 80% del total in Medicaid
  • Highest percentage of members joining by Choice in the

County (75%)

  • In January we welcomed all Medicaid Members formerly

with Columbia United Providers CUP

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Behavioral Health Integration

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Current State – Fragmented Financing and Care

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Future State – Integrated Financing = Integrated Care

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What Does Better Look Like?

Better medical care and

  • utcomes

for people living with chronic mental illness Better identification and treatment

  • f behavioral

health conditions in primary care Better integration

  • f

fragmented systems through care coordination – no falling through cracks

Triple Aim

Better health

  • utcomes

Lower total cost of care Better Patient/ Provider experience Better inclusion of Social determinants

  • f Health

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Benefits and Services

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Provider Network

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Primary Care

  • Integrated Delivery Systems (Legacy Health, Peace Health)
  • Primary Care Clinics (i.e. Pediatrics, Family Practice, Internal Medicine,

Naturopath)

Mental Health

  • Inpatient Psychiatric Hospitals – MCOs do not administer this benefit
  • Community Mental Health Agencies
  • Behavioral Health Providers-Group Practices
  • Individual Behavioral Health Providers

Substance Abuse

  • Substance Use Disorder (SUD)/ Chemical Dependency Agencies
  • Inpatient and Outpatient Treatment
  • Involuntary and Voluntary Facilities

Community Providers

  • Beacon Health- Behavioral Health Administrative Services Organization

(BH-ASO) for providing crisis service response 24 hours a day/7 days a week/365 days a year

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Care Management Programs

Community Based Face to Face Care Coordination CHW Health Homes

Telephonic Case Management Telephonic Disease Management In person and Telephonic Transitions of Care 24/7 Nurse Advice line

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Molina Healthcare Virtual Care (MVC)

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My Molina – Member Services

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Molina Healthcare is increasing services to members through their mobile phones

  • “My Molina” portal allows

members to search for a doctor, change doctors

  • Information on medications,

service history, etc.

  • Molina members have access

and control over their health information

  • Consent for sharing

information- test launch in Clark County

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Role in the Community

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Community Engagement

Community Involveme nt and Sponsorshi p Plan Enrollment and Retention Education, Outreach, and Advocacy Community Involvement and Sponsorship Enrollment and Access to Care Education, Outreach, and Advocacy

  • A resource about all things Medicaid
  • We know how to help and get help
  • Encourage people to take action
  • Events that promote health / wellness
  • Sponsorship with / for affinity orgs
  • Employee Volunteer programs (VTO)
  • Certified Application Counseling, Enrollment
  • Eligibility information and assistance
  • Outreach Call Center = 800-294-8620
  • Apple Health Renewals support
  • Promoting good health
  • Supporting Community Based

Organizations

  • Sharing knowledge to increase

access to healthcare

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Out and About!

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  • Every year Molina Healthcare joins

more than 1,000 member facing events and more than 800 meetings with community helpers and influencers across the state of Washington

  • These events offer a unique
  • pportunity to really engage with

communities, provide education in healthy living, and answers about health coverage and the healthcare systems in WA

  • Molina´s Community Engagement

team is local to many regional communities and also travels to remote locations providing information and outreach

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Local Community Partnerships

  • More than 70 events and community meetings with

key local Community Based Organizations in Clark County, through October.

  • “Community Champions Awards”, a yearly

celebration of outstanding community volunteers, has recognized three Clark County residents in recent years:

  • April Herndon, SeaMar (2013)
  • Dr. Susan Davis, Free Clinic of SWWA (2015)
  • David Bilby, Go Connect (2015)
  • Active presence in regional health focused

conferences, like “Integrated Care Conference”, “WA Behavioral Health” and “Latino Center for Health” in Vancouver.

  • In partnership with The Molina Foundation, over

2,000 books donated this year to local schools including Marshall, Pioneer, Sara J. Anderson, and Walnut Grove

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Your Extended Family!

  • Healthcare services with focus on our communities
  • Grassroots Community presence and engagement
  • Contact Information:

– Member Services: (800) 869-7165 – Questions about Medicaid Eligibility: (800) 294-8620 – Community Engagement:

  • Clark County: Carlos Mejía Rodriguez

Carlos.mejiarodriguez@molinahealthcare.com 360-489-7969

  • Office Coordinator: Katty Nazario Vásquez

Katterine.Nazario-Vasquez@MolinaHealthCare.Com 425-398-2659

  • State Director: Jorge Rivera

Jorgearturo.rivera@molinahealthcare.com 425-424-7119

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Questions?

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