Making Sense of Measurement November 2016 BEREC, Brussels Nick - - PowerPoint PPT Presentation

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Making Sense of Measurement November 2016 BEREC, Brussels Nick - - PowerPoint PPT Presentation

Aug 24, 2022 302 likes •787 views

Making Sense of Measurement November 2016 BEREC, Brussels Nick Hilliard CTO nick@inex.ie IXP Overview inex IXP Overview founded in 1996 90 peering organisations inex 140gbit/s traffic peaks dual infrastructure 6 points of presence

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SLIDE 1

Making Sense of Measurement

November 2016 BEREC, Brussels

Nick Hilliard CTO nick@inex.ie

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SLIDE 2

IXP Overview

inex

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SLIDE 3

IXP Overview

inex founded in 1996 90 peering organisations 140gbit/s traffic peaks 6 points of presence dual infrastructure

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SLIDE 4

Things We Do

interconnection enablement

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SLIDE 5

Things We Do

interconnection enablement IXP Manager

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SLIDE 6

Things We Do

interconnection enablement IXP Manager automation

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SLIDE 7

Things We Do

interconnection enablement IXP Manager automation efficiency

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SLIDE 8

Things We Do

interconnection enablement no politics IXP Manager automation efficiency

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SLIDE 9

Things We Do

interconnection enablement no politics IXP Manager automation efficiency

  • utreach
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SLIDE 10

Things We Do

interconnection enablement no politics IXP Manager automation efficiency

  • utreach

good of the internet

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SLIDE 11

Measurement - What’s Important

throughput

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SLIDE 12

Measurement - What’s Important

throughput latency

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SLIDE 13

Measurement - What’s Important

throughput latency capacity

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SLIDE 14

Measurement - What’s Important

throughput latency capacity packet loss

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SLIDE 15

Measurement - What’s Important

throughput latency capacity packet loss

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SLIDE 16

Measurement - What’s Important to Consumers

“the internet is slow”

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SLIDE 17

Measurement - What’s Important to Consumers

“the internet is slow”

“ I ’ m n

  • t

g e t t i n g w h a t I p a i d f

  • r

”

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SLIDE 18

Measurement - What’s Important to Consumers

“the internet is slow”

“ I ’ m n

  • t

g e t t i n g w h a t I p a i d f

  • r

” “ I ’ m n

  • t

g e t t i n g w h a t I t h i n k I p a i d f

  • r

”

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SLIDE 19

Measurement - What’s Important to Consumers

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SLIDE 20

Measurement - Perception

confirmation: “the internet is slow”

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SLIDE 21

Measurement - The Provider Position

“ t h e r e i s a d i f f e r e n c e b e t w e e n w h a t y

  • u

p a i d f

  • r

a n d w h a t y

  • u

’ r e g e t t i n g ”

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SLIDE 22

Measurement - What’s Important to Consumers

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SLIDE 23

Measurement - Last Mile Problems

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SLIDE 24

Measurement - Last Mile Problems

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SLIDE 25

Measurement - Last Mile Problems

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SLIDE 26

Measurement - Customer Difficulties

entire household watching netflix

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SLIDE 27

Measurement - Customer Difficulties

entire household watching netflix windows update

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SLIDE 28

Measurement - Customer Difficulties

trojans entire household watching netflix windows update

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SLIDE 29

Measurement - Customer Difficulties

trojans d d

  • s

entire household watching netflix windows update

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SLIDE 30

Measurement - Customer Difficulties

trojans s p a m d d

  • s

entire household watching netflix windows update

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SLIDE 31

Measurement - Customer Difficulties

b i t t

  • r

r e n t trojans s p a m d d

  • s

entire household watching netflix windows update

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SLIDE 32

Measurement - Customer Difficulties

b i t t

  • r

r e n t trojans s p a m d d

  • s

entire household watching netflix windows update ancient wifi cpes

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SLIDE 33

Measurement - Customer Difficulties

b i t t

  • r

r e n t trojans s p a m d d

  • s

entire household watching netflix windows update ancient wifi cpes

delivery problems

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SLIDE 34

Measurement - Difficulties

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SLIDE 35

Measurement - Difficulties

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Measurement - Reconciling the Gap

consumer side problems account for huge performance degradation

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SLIDE 37

Measurement - Reconciling the Gap

consumer side problems account for huge performance degradation

  • nline measurement results often

contaminated by consumer problems

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SLIDE 38

Measurement - Reconciling the Gap

consumer side problems account for huge performance degradation fttx / cable / xdsl / mobile

  • nline measurement results often

contaminated by consumer problems

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SLIDE 39

Measurement - Reconciling the Gap

consumer side problems account for huge performance degradation fttx / cable / xdsl / mobile latency and packet loss are easy

  • nline measurement results often

contaminated by consumer problems

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SLIDE 40

Measurement - Reconciling the Gap

consumer side problems account for huge performance degradation fttx / cable / xdsl / mobile latency and packet loss are easy

  • nline measurement results often

contaminated by consumer problems throughput is difficult

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SLIDE 41

Measurement - Reconciling the Gap

consumer side problems account for huge performance degradation fttx / cable / xdsl / mobile latency and packet loss are easy

  • nline measurement results often

contaminated by consumer problems throughput is difficult higher speed throughput is much more difficult

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SLIDE 42

Measurement - Takeaways

there is a chasm between accurate measurement and customer perception

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SLIDE 43

Measurement - Takeaways

there is a chasm between accurate measurement and customer perception measurement is hard but do-able

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SLIDE 44

Measurement - Takeaways

there is a chasm between accurate measurement and customer perception measurement is hard but do-able different technologies require different approaches

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SLIDE 45

Measurement - Takeaways

there is a chasm between accurate measurement and customer perception measurement is hard but do-able different technologies require different approaches careful scope definition is critical

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SLIDE 46

Measurement - Takeaways

there is a chasm between accurate measurement and customer perception measurement is hard but do-able different technologies require different approaches careful scope definition is critical consumer problems usually dwarf interconnection problems

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SLIDE 47