Making Sense of Measurement November 2016 BEREC, Brussels Nick Hilliard CTO nick@inex.ie
IXP Overview inex
IXP Overview founded in 1996 90 peering organisations inex 140gbit/s traffic peaks dual infrastructure 6 points of presence
Things We Do interconnection enablement
Things We Do interconnection enablement IXP Manager
Things We Do interconnection enablement IXP Manager automation
Things We Do interconnection enablement efficiency IXP Manager automation
Things We Do interconnection enablement efficiency IXP Manager automation no politics
Things We Do interconnection enablement efficiency IXP Manager automation no politics outreach
Things We Do interconnection enablement efficiency IXP Manager automation no politics good of the internet outreach
Measurement - What’s Important throughput
Measurement - What’s Important throughput latency
Measurement - What’s Important capacity throughput latency
Measurement - What’s Important capacity throughput packet loss latency
Measurement - What’s Important capacity throughput packet loss latency
Measurement - What’s Important to Consumers “the internet is slow”
Measurement - What’s Important to Consumers I t a h w g n i t t e g t o n m ” r ’ o I “ f “the internet is slow” d i a p
Measurement - What’s Important to Consumers I I t t a a h h w w g g n n i i t t t t e e g g t t ” o o r n n o f m m ” d r ’ ’ o i I I a “ “ f “the internet is slow” p d I i a k p n i h t
Measurement - What’s Important to Consumers
Measurement - Perception confirmation: “the internet is slow”
Measurement - The Provider Position e c n e r e f f i d a s i e r e h t “ r o f d i a p u o y t a h w n e e w t e b ” g n i t t e g e r ’ u o y t a h w d n a
Measurement - What’s Important to Consumers
Measurement - Last Mile Problems
Measurement - Last Mile Problems
Measurement - Last Mile Problems
Measurement - Customer Difficulties entire household watching netflix
Measurement - Customer Difficulties windows update entire household watching netflix
Measurement - Customer Difficulties windows update entire household watching netflix trojans
Measurement - Customer Difficulties windows update d d o s entire household watching netflix trojans
Measurement - Customer Difficulties windows update d d o s entire household watching netflix trojans s p a m
Measurement - Customer Difficulties windows update t n e r r o t t i b d d o s entire household watching netflix trojans s p a m
Measurement - Customer Difficulties windows update t n e r r o t t i b d d o s ancient wifi cpes entire household watching netflix trojans s p a m
Measurement - Customer Difficulties windows update t n e r r o t t i b delivery d d o s ancient wifi cpes problems entire household watching netflix trojans s p a m
Measurement - Difficulties
Measurement - Difficulties
Measurement - Reconciling the Gap consumer side problems account for huge performance degradation
Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems
Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile
Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile latency and packet loss are easy
Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile throughput is difficult latency and packet loss are easy
Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile throughput is difficult latency and packet higher speed loss are easy throughput is much more difficult
Measurement - Takeaways there is a chasm between accurate measurement and customer perception
Measurement - Takeaways there is a chasm between accurate measurement and customer perception measurement is hard but do-able
Measurement - Takeaways there is a chasm between accurate measurement and customer perception different technologies require different approaches measurement is hard but do-able
Measurement - Takeaways there is a chasm between accurate measurement and customer perception different technologies require different approaches measurement is hard but do-able careful scope definition is critical
Measurement - Takeaways there is a chasm between accurate measurement and customer perception different technologies require different approaches measurement is hard but do-able careful scope definition is critical consumer problems usually dwarf interconnection problems
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