Making Reasonable Accommodations An Interactive Process High - - PowerPoint PPT Presentation

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Making Reasonable Accommodations An Interactive Process High - - PowerPoint PPT Presentation

Jul 09, 2023 21 likes •304 views

High Quality Performance Measures Making Reasonable Accommodations An Interactive Process High Quality Performance Measures Learning Objectives By the end of this module, you will be able to: State three reasons why an organization

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High Quality Performance Measures

Making Reasonable Accommodations–

An Interactive Process

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High Quality Performance Measures

By the end of this module, you will be able to:

  • State three reasons why an organization should

develop a reasonable accommodation process

  • List six steps an organization can take that will

lead to the development of a reasonable accommodation process

Learning Objectives

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High Quality Performance Measures

Why develop a reasonable accommodation process?

  • Provide consistency in accommodation

process

  • Ensure successful accommodation
  • utcomes
  • Demonstrate good faith effort to comply with

the ADA; remember it’s the LAW!

Accommodation Process

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High Quality Performance Measures

ADA Definition

Disability is a mental or physical impairment that substantially limits one or more major life activities. Here’s a non-comprehensive list of major life activities:

  • Caring for oneself
  • Performing manual

tasks

  • Seeing
  • Hearing
  • Eating
  • Breathing
  • Standing
  • Lifting
  • Bending
  • Walking
  • Learning
  • Thinking
  • Communicating
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High Quality Performance Measures

The ADA requires: Reasonable Accommodation An Interactive Process is recommended.

ADA Basics

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High Quality Performance Measures

Step 6: Monitor Accommodations Step 5: Implement Accommodations Step 4: Choose Accommodations Step 3: Explore Accommodations Step 2: Gather Information Step 1: Recognize Request

Developing a Process

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High Quality Performance Measures

Step One: Recognizing an Accommodation Request

Step 1

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High Quality Performance Measures

Conduct training Assign responsibility Act quickly Err on the side of caution

Tips for Recognizing an Accommodation Request

TIPS

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High Quality Performance Measures

Step 6: Monitor Accommodations Step 5: Implement Accommodations Step 4: Choose Accommodations Step 3: Explore Accommodations Step 2: Gather Information Step 1: Recognize Request

Developing a Process

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High Quality Performance Measures

Step Two: Gathering Information

Step 2

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High Quality Performance Measures

Remember the ADA rules for medical inquiries Get information from the person with a disability when possible Find out the limitation and problem

Tips for Gathering Information

Gathering Information

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High Quality Performance Measures

Step 6: Monitor Accommodations Step 5: Implement Accommodations Step 4: Choose Accommodations Step 3: Explore Accommodations Step 2: Gather Information Step 1: Recognize Request

Developing a Process

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High Quality Performance Measures

Step Three: Exploring Accommodations

Step 3

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High Quality Performance Measures

Use JAN when needed Ask the service member’s medical provider for ideas Invite the service member with a disability to suggest accommodations Keep an open mind

Tips for Exploring Accommodations

Exploring Accommodations

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High Quality Performance Measures

Step 6: Monitor Accommodations Step 5: Implement Accommodations Step 4: Choose Accommodations Step 3: Explore Accommodations Step 2: Gather Information Step 1: Recognize Request

Developing a Process

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High Quality Performance Measures

Step Four: Choosing Accommodations

Step 4

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High Quality Performance Measures

Consider a trial period Consider the service member’s preference

Tips for Choosing Accommodations

Choosing Accommodations

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High Quality Performance Measures

Step 6: Monitor Accommodations Step 5: Implement Accommodations Step 4: Choose Accommodations Step 3: Explore Accommodations Step 2: Gather Information Step 1: Recognize Request

Developing a Process

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High Quality Performance Measures

Step Five: Implementing the Accommodation

Step 5

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High Quality Performance Measures

Communicate with essential personnel about the accommodation, remembering confidentiality Make sure all necessary steps are taken to implement the accommodation

Tips for Implementing the Accommodation

Implementing the Accommodation

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High Quality Performance Measures

Step 6: Monitor Accommodations Step 5: Implement Accommodations Step 4: Choose Accommodations Step 3: Explore Accommodations Step 2: Gather Information Step 1: Recognize Request

Developing a Process

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High Quality Performance Measures

Step Six: Monitoring the Accommodation

Step 6

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High Quality Performance Measures

Remember to consider accessibility issues Do not forget about existing accommodations When purchasing new products and equipment: Encourage ongoing communication Maintain the accommodation Check on effectiveness

Tips for Monitoring Accommodations

Monitoring the Accommodation

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High Quality Performance Measures

Step 6: Monitor Accommodations Step 5: Implement Accommodations Step 4: Choose Accommodations Step 3: Explore Accommodations Step 2: Gather Information Step 1: Recognize Request

Review Process

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High Quality Performance Measures

Why develop a reasonable accommodation process?

  • Provide consistency in

accommodation process

  • Ensure successful

accommodation

  • utcomes
  • Demonstrate good faith

effort to comply with ADA; remember, it’s the LAW!

Review Reasons for Process

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High Quality Performance Measures

  • Job Accommodation Network: (800)526-7234 for voice
  • r (877)781-9403 for TTY or visit us on the Web at

www.AskJAN.org

  • CNCS Disability Resource:

https://www.nationalserviceresources.gov/volunteer- member-staff-management/disability-inclusion

*A link to additional resources does not constitute an endorsement of that organization or material but is provided as Resources that may be helpful to you.

Resources

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High Quality Performance Measures

You should now be able to:

  • State three reasons why an organization should

develop a reasonable accommodation process

  • List six steps an organization can take that will lead to

the development of a reasonable accommodation process

Summary

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High Quality Performance Measures

You’ve successfully completed this module: “Making Reasonable Accommodations – An Interactive Process” Congratulations!

Thank You