Making Quality Visible Ing. Vince Maione Deputy Principal, Quality - - PowerPoint PPT Presentation

Making Quality Visible

• Ing. Vince Maione

Deputy Principal, Quality

• Mission Statement and Quality Policy
• MCAST today
• External and Internal Factors
• MCAST Quality Management System
• Conclusion

Mission Statement

To provide universally accessible vocational and professional education and training with an international dimension, responsive to the needs of the individual and the economy.

Quality Policy

The College will fulfil its Mission by ensuring that all programmes are designed and validated with the involvement of industry/business in order to ensure that the stakeholders’ expectations are met and even exceeded when these programmes are being delivered. The College aims to achieve this by committing to a structured Quality The College aims to achieve this by committing to a structured Quality Management System that facilitates continuous improvement. MCAST shall subscribe to measurable and realistic objectives through the involvement of learners and trained staff on an on-going basis

• Current number of full-time students 6,000
• Full-time courses offered 170
• Part-time courses offered 300
• Number of institutes 10
• Level of courses MQF Level 1 to MQF Level 6

Local Legislation

MCAST Quality Management System

MCAST Quality Management System: External and Internal Factors

COPENHAGEN PROCESS Vocational education BOLOGNA PROCESS Academic education Education as driver for :

• Economic growth
• Mobility of people

EFQM ISO9001 / BV QMS EQAVET Manual Standards and Guidelines (ESG)

MCAST Quality Management System

INSTITUTES Electrical and Electronics Eng Business and Commerce Mechanical Engineering Community Services Applied Science Art and Design Information Technology Maritime Agribusiness Building & Construction Eng. AWARDING BODIES MCAST Home grown courses BTEC City and Guilds AAT ITEC REGULATORY FRAMEWORK National Commission for Higher Education (NCFHE) Standards for Training, Certification Watch keeping (STCW) European Aviation Safety Agency (EASA) QCF

Audits and Verification Measurement, Analysis and Improvement

Support Processes Operational Processes MCAST Quality Management System Requirements (ESG EHEA Guidelines + BV Standard + EQAVET Indicators)

EXTERNAL CUSTOMER REQUIREMENTS Management of Internal Audits Standard Verifiers External Examiners Management Responsibility External Audits Control of nonconforming Services Administration of QMS INTERNAL CUSTOMER SATISFACTION Environment, facilities and equipment Management of Resources Learner Support Public Information Preventive Action Corrective Action Analysis of EQAVET Indicators

INPUT MEASUREMENT OUTPUT MEASUREMENT

1.1 Policy and procedures for QA 1.2 Approval, monitoring and periodic review of programmes and awards. 1.3 Assessment of students 1.4 Quality assurance of teaching staff 1.5 Learning resources and student support 1.6 Information systems 1.7 Public information

Investment in training

• f teachers and

trainers 1 Management Responsi Y Y Number of persons having completed VETprogrammes

MCAST QUALITY MANAGEMENT SYSTEM

EQARF QUALITY INDICATORS FOR ASSURING QUALITY IN VET EQARF QUALITY INDICATORS FOR ASSURING QUALITY IN VET ISO 9001:2008 : Quality Management System Requirements / BV Standard for Quality Management Systems of (Maritime) Training Institutes STANDARDS AND GUIDELINES FOR QUALITY ASSURANCE IN THE EUROPEAN HIGHER EDUCATION AREA

QUALITY STANDARDS / GUIDELINES

trainers VETprogrammes Participation rate in VET programmes 2 Administration of QMS Y Y Y Y Placement rate after completion of training Mechanisms to identify training needs 3 Management of Resour Y Y Y Utilisation of acquired skills at workplace 4 Development of academic courses and programmes Y 5 Realisation of educational services Y Y Y Y Y 6 Environment, Facilities and Equipment Y 7 Measurement, analysis and improvement Y Y Y Y

Management commitment Quality Policy Relations with stakeholders Quality Objectives Quality Planning

Provision of resources Training and CPD of staff Facilities (ICT, Learning Resource Centre, etc) Working environment

Responsibility and authority Management Representative Quality Manual Internal communication Document and data control Management review Control of quality records

Location to perform the activities and the supporting equipment

including all utilities.

Supporting services including communication and information

systems

Availability of consumables required for the education process Adequate learning environment

Measurement and monitoring of Customer satisfaction Control of non-conforming services Analysis of data Corrective action Preventive action

Availability of Learner guidance and counselling support systems

Publication of regular, impartial and objective information abut the

programmes, both qualitative and quantitative, about the programmes and awards they are offering

Thank you for your attention.