M EETING OF THE E XPERT G ROUP ON THE C ITIZENS ' I NITIATIVE IT - - PowerPoint PPT Presentation

m eeting of the e xpert g roup on the c itizens i
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M EETING OF THE E XPERT G ROUP ON THE C ITIZENS ' I NITIATIVE IT - - PowerPoint PPT Presentation

M EETING OF THE E XPERT G ROUP ON THE C ITIZENS ' I NITIATIVE IT developments ECI website and OCS software Informatics Agenda ECI ECI activities in 2016 ECI activities for 2017 OCS OCS activities in 2016 OCS activities for 2017 Sneak


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Informatics

MEETING OF THE EXPERT GROUP

ON THE CITIZENS' INITIATIVE

IT developments – ECI website and OCS software

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SLIDE 2

Informatics

Agenda

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ECI ECI activities in 2016 ECI activities for 2017 OCS OCS activities in 2016 OCS activities for 2017 Sneak preview of next OCS "Mobile" release

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SLIDE 3

Informatics

Agenda

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ECI ECI activities in 2016 ECI activities for 2017 OCS OCS activities in 2016 OCS activities for 2017 Sneak preview of next OCS "Mobile" release

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Informatics

ECI activities in 2016

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4 new releases covering:

  • Business Continuity
  • Improving the communication with the
  • rganizers (follow-up page)
  • New statistic module
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Informatics

ECI new web site statistics module

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( Available since August 2016)

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Informatics

ECI new web site statistics module

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Average on a daily basis:

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Informatics

ECI web site statistics

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76% 19% 4% 1%

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Informatics

Agenda

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ECI ECI activities in 2016 ECI activities for 2017 OCS OCS activities in 2016 OCS activities for 2017 Sneak preview of next OCS "Mobile" release

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Informatics

ECI activities for 2017

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Focus on:

  • Business Continuity
  • Document management
  • Translation workflow
  • Communication with Organizers
  • User Experience for the ECI organizer
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Informatics

Agenda

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ECI ECI activities in 2016 ECI activities for 2017 OCS OCS activities in 2016 OCS activities for 2017 Sneak preview of next OCS "Mobile" release

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Informatics

OCS activities in 2016

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OCS 1.9 release delivered: Covering social media improvement OCS User Experience study:

  • Improving the experience of the citizens and the
  • rganizers
  • Going to mobile
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Informatics

OCS activities in 2016

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Some organisers feedback related to the Captcha usage: "The obligation to use strong Captcha is discouraging some people to support the initiatives" Commission position on Captcha:

  • Applying Commission Implementing Regulation (1179 /2011)
  • OCS implementation is using J-Captcha, The open source java

framework for captcha which offers the required guarantee in terms of transparency and security.

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Informatics

Agenda

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ECI ECI activities in 2016 ECI activities for 2017 OCS OCS activities in 2016 OCS activities for 2017 Sneak preview of next OCS "Mobile" release

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Informatics

OCS activities for 2017

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Implementation of the "mobile" version:

  • Better User experience for Desktop and Mobile version
  • Public interface (Q2 2017)
  • Administration interface (Q4 2017)
  • Responsive web application designed for mobile devices.
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Informatics

Agenda

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ECI ECI activities in 2016 ECI activities for 2017 OCS OCS activities in 2016 OCS activities for 2017 Sneak preview of next OCS "Mobile" release

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Informatics

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Informatics

Design improvement's key points

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The user-friendliness of a website really matters Users should feel they have the control and experiment memorable experiences Look & Feel

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Functional simplification:

  • Group steps according to task performed

and information provided

  • Layout as a pattern to reduce the curve
  • f learning

Continuous feedback:

  • Error prevention
  • Setting up initiative

Task-oriented:

  • Task-oriented dashboard to provide user

awareness of the steps to set up the initiative

  • Focus on calls to action by having one

clear main task per page.

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Mobile

Minimalist design, everything is essential Common elements to ease process Prevent and recover from errors Provide help and extra information

OCS new Public interface

Desktop

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Desktop

Visible and available information Flexible and efficient process Recognizable layout (no learning needed) Combination

  • f guided

process and freedom to choose steps

OCS new admin interface

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Informatics

Q&A

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