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LLAMA Innovation Incubator Webinar Series Katy ONeill, Associate Director, Loyola Notre Dame Library Influencing Organization Culture to Embrace Innovation Five & Change Building Institutional Capacity to Innovate Smarter Katy
Katy O’Neill, Associate Director, Loyola Notre Dame Library Influencing Organization Culture to Embrace Innovation
Building Institutional Capacity to Innovate Smarter
Katy O’Neill, Associate Director Loyola Notre Dame Library
Independent academic library in Northwest Baltimore serving:
At LNDL, it takes two…
WHY ? Enables Shared Learning Encourages Collaboration Tells a Clear Story of Impact Facilitates Data Informed Decision-Making Creates Opportunities For All Levels of the Organization to Engage FORMAT Brief Overview / Background Recommendation Option Analysis including relevant three year data trends, user feedback, and budget impact Proposed implementation plan including communication approach and material drafts
PRACTICE #1
PRACTICE #2
Regular meetings matter Facilitates and documents decision-making for expedited action Shared agenda creation and note taking facilitates engagement Clear purpose eliminates redundancy Provides scheduled time for brainstorming and creative thinking in support of project management, outreach and innovation
PRACTICE #3
Champion career development with everyone you meet – you never know when they might work for you or you might work for them! Plan your next several talent moves Invest in institutional capability building by growing talent from within to fill new and emerging roles Learn to assess candidate potential in the hiring process Be creative with student workers
PRACTICE #4
Use clear questions to create effective charge documents to increase productivity of task forces Tap into the power of curiosity to learn more about users, staff, partners, and yourself
“If you had a magic wand, how would you….”
Powerful questions create momentum for change
PRACTICE #5
Take care of you! Make reward and recognition a part of day-to-day activities Get to know your people and what matters to them Provide opportunities for others to say “thanks”
Including saying thanks to each other
Celebrate with partners
BONUS PRACTICE!
When in doubt, count to 10…FOR REAL! Practice active listening to understand the need behind the words and behavior you are observing Help each other to press pause You are human, you do NOT have all the answers
It is OK to say, “I don’t know, let me get back to you.”
Contact Information
Katy O’Neill, Associate Director Loyola Notre Dame Library mconeill@loyola.edu