Give Me a Superb Team! Best Practices in Recruiting, Hiring, and Maintaining Great PCs
Ca Carol l Hendrix drix, , BS BS, IBC BCLC, C, RLC
List qualifications of peer counselors as identified in the Loving - - PowerPoint PPT Presentation
Give Me a Superb Team ! Best Practices in Recruiting, Hiring, and Maintaining Great PCs Ca Carol l Hendrix drix, , BS BS, IBC BCLC, C, RLC Learning Objectives List qualifications of peer counselors as identified in the Loving
Ca Carol l Hendrix drix, , BS BS, IBC BCLC, C, RLC
Carol Hendrix Carol Hendrix, BS, IBCLC, RLC
As far as filling PC positions, I feel
_______________.
As far as retention, I feel over the last few years I have _______________.
Definition of a Peer Counselor Paraprofessional Recruited from WIC target population Available outside of clinic hours Previous breastfeeding experience
Lactation Consultants? Nurses? Dietitians? Older moms? Women only?
Population of WIC Moms FNS Promotional Brochures
https://lovingsupport.fns.usda.gov/wic-staff
Database of moms that have breastfed Ask local agency staff Post signs in WIC clinics, grocery stores, local shops Host a breastfeeding peer counselor tea
An application process provides potential PCs the opportunity to communicate strengths and weakness, and to show them this is a “real job”. Get to know them better Not too much about breastfeeding knowledge Availability Why do they want to be a PC?
During the interview, sit face to face Avoid large group interviews Open-ended questions (Tell us about support…, Describe breastfeeding challenges…, What do you hope…) Active listening Use affirmations
Train extra Module 1 at your PC Tea Party? Determine your caseload “Multiples” moms Extra duties (hospital, classes, support groups, home visits)
Stressful, personal life Lack family support Second job needed Child care/transportation cost Job not a good fit Seek other opportunities
a.Try new recruitment ideas
g.Think about awards
Saturday, Sept 29th, 2018
Sept 29th 2018