Libraries for Life www.hertsdirect.org Contract award Contract for - PowerPoint PPT Presentation

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Libraries for Life www.hertsdirect.org Contract award Contract for the delivery of library services Initial contract to 30 November 2024 Option to renew for a further 5 years. www.hertsdirect.org Libraries for Life - the story

Libraries for Life www.hertsdirect.org
Contract award • Contract for the delivery of library services • Initial contract to 30 November 2024 • Option to renew for a further 5 years. www.hertsdirect.org
Libraries for Life - the story so far • Public Service Mutual • Company limited by guarantee: – No shareholders – Not for profit • Charitable status • Board of Trustees www.hertsdirect.org
Our vision “Enriching the lives of individuals and communities by fostering knowledge, creativity, imagination and understanding”. www.hertsdirect.org
Our values • Customers and community focus • Quality and integrity • Creativity and innovation • Collaboration and empowerment www.hertsdirect.org
Board of Trustees Board of Trustees Chair of Trustees Chief Executive TBC Officer TBC Independent Independent Independent Independent Independent Trustee (1) TBC Trustee (2) TBC Trustee (3) TBC Trustee (4) TBC Trustee (5) TBC Staff Councillor Library Users Young Person Community Libraries Trustee TBC Trustee TBC Trustee TBC Trustee TBC Volunteer Trustee TBC Nominated by Nominated by Staff Nominated by User Community Advisory Group Advisory Group Volunteer Group www.hertsdirect.org
Service continuity • Business as usual – Performance – visits, issues, new members, income – Delivering the Service Plan and Team Plans – Everyday innovation • Seamless transition for customers and partners www.hertsdirect.org

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