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Telling the story: leaflets and displays Steve Slack 5 December 2019 11.00 Welcome (Linden Groves, The Gardens Trust) 11.10 Introduction to heritage interpretation What makes great visitor experiences? 13.00 Lunch 13.45 Making wonderful


  1. Telling the story: leaflets and displays Steve Slack 5 December 2019

  2. 11.00 Welcome (Linden Groves, The Gardens Trust) 11.10 Introduction to heritage interpretation What makes great visitor experiences? 13.00 Lunch 13.45 Making wonderful leaflets and displays 15.00 A word on Royal Pavilion interpretation (Dr Alexandra Loske, Royal Pavilion) 15.15 Pavilion visit

  3. What is interpretation? learning communication message audience visitors outcomes text exhibit curatorial storytelling objects display knowledge

  4. What is interpretation?

  5. What is interpretation? curator designer

  6. What is interpretation? curator designer interpreter

  7. What is interpretation? curator designer interpreter project manager

  8. Building blocks of an Interpretation Plan how? who? what? why? method audience outcomes purpose

  9. Flick book, 1868 University of Exeter Bill Douglas and Peter Jewell Collection

  10. Layering information Website Printed material Signage Introduction panels Identifiers Group label Object label Touch screen Audio guide Leaflet

  11. What does great interpretation look like? What makes a great visitor experience?

  12. What do great leaflets look like?

  13. Making wonderful leaflets and displays

  14. how? who? what? why? method audience outcome purpose Understanding what What do you know A clear message you want to achieve about your intended audience? Go beyond knowledge Generic Learning Outcomes

  15. Visitor outcomes Social outcomes Learning outcomes Values, Knowledge and Stronger and safer communities attitudes understanding and feelings Enjoyment, Health and Strengthening Activity and inspiration Skills progression wellbeing public life and creativity

  16. how? who? what? why? method audience outcome purpose Understanding what What do you know A clear message Copy you want to achieve about your intended audience? Go beyond knowledge Imagery Generic Learning Production Outcomes Design User testing

  17. Printed leaflet costs • Concept • Writing • Design • Printing • Paper • Storage • Distribution • Updates

  18. Leaflet tips – questions to ask yourself • What is the message? • How much can this leaflet do? • Images? • How will it be printed? • Colour? • Reproduction? • Sponsor?

  19. Cheap looks ‘Good value’ Think Make do Time cheap ‘inexpensive’ creatively and mend

  20. Trialling, testing and tweaking

  21. Sources of information • Museums Association • Museums Practice – Exhibitions on a Limited Budget (March 2014) • Also Learning Resources (August 2002) & Marketing (Summer 2006) • Association for Heritage Interpretation • Ask social media – twitter, Instagram, facebook • Arts Council guide to interpretation: http://www.staffordshirecarriages.org.uk/resources/ • Interpreting heritage: a guide to planning and practice (forthcoming 2020)

  22. Steve Slack steve@steveslack.co.uk @steveslack @museumofsteve

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