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Where Have I Been?
What a RIDE it has been!
It’s a journey…
Leading is a privilege & a responsibility
Company People Community
Leadership Trish Mueller, SVP & CMO 8/5/14 An unusual career - - PDF document
Leadership Trish Mueller, SVP & CMO 8/5/14 An unusual career - - PDF document
8/5/14 Leadership Trish Mueller, SVP & CMO 8/5/14 An unusual career path I never imagined I would be CMO at The Home Depot 1 8/5/14 Where Have I Been? What a RIDE it has been! Its a journey Company People Community Leading is
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COMPANY LEADERSHIP
Company: Industry Leader
DISCIPLINED CAPITAL ALLOCATION INTERCONNECTED RETAIL PASSIONATE ABOUT CUSTOMER SERVICE #1 PRODUCT AUTHORITY
A common vision supports effective leadership
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The Home Depot Core Values…
Leaders do not put themselves first
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Focused on People
Leadership: It’s a big responsibility
I feel responsible for supporting and protecting the livelihoods of 397,000 Associates.
LEADING PEOPLE
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Harnessing Intellectual Horse Power
Be brave: Hire people who are smarter than you!
Guiding Teams
Channel and direct the power of your team
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Diversity & Unity
Expect and positively reinforce teamwork
The Power of Story Telling
You must invest time to explain what you do
This 90% = 0% If you don’t do this 10% well… Time spent doing “the work” Time spent telling people what you do
The 10% + 90% = 0% Rule
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Effective Communication
Know your audience & be prepared
What do they care about? What questions do they have? Are they open minded? What might they ask me? What’s in it for them? How will this effect their team? Who is in my corner? Are there any taboos I am breaking?
Effective Story Telling
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Consensus Building
Spend time building win-win situations
Political Acumen
Plan to spend MORE TIME story telling
CEB; “Activating Disruptive Insights”; October 2013
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The Power of Humor
Leading people isn’t always easy
“Rule #6: Don’t take yourself so seriously!” Benjamin Zander
Conflict & Courage
Don’t stand for unprofessional behavior
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Development
Your time & effort says: “I care about you”
Leading through Change
Break down barriers – virtual AND physical
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COMMUNITY LEADERSHIP
Giving Back
Serving our community, humbly
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Veteran’s Focus
Serving our Veterans
Servant Leadership
Serving our community, humbly
theingirls.com
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Leadership Success
It begins and ends with people
Company People Community