KDE Usability Project August 9 2008 Celeste Lyn Paul - - PowerPoint PPT Presentation

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KDE Usability Project August 9 2008 Celeste Lyn Paul - - PowerPoint PPT Presentation

1 The Past, Present, and Future of the KDE Usability Project Looking Back and Moving Forward The Past, Present and Future of the KDE Usability Project August 9 2008 Celeste Lyn Paul celeste@kde.org KDE Usability Project usability.kde.org


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Celeste Lyn Paul (celeste@kde.org) 1 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Looking Back and Moving Forward

The Past, Present and Future of the

KDE Usability Project

August 9 2008 Celeste Lyn Paul celeste@kde.org KDE Usability Project usability.kde.org

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Celeste Lyn Paul (celeste@kde.org) 2 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

What is the KDE Usability Project? Promote usability Educate developers Practice usability

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Celeste Lyn Paul (celeste@kde.org) 3 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Past

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Celeste Lyn Paul (celeste@kde.org) 4 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

In the beginning...

... everyone was a developer

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Celeste Lyn Paul (celeste@kde.org) 5 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

In the beginning... For developers, by developers

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Celeste Lyn Paul (celeste@kde.org) 6 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Wary of “Experts” Mo' users mo' problems

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Celeste Lyn Paul (celeste@kde.org) 7 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Usamajility?

Incomplete knowledge of usability

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Celeste Lyn Paul (celeste@kde.org) 8 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Usabmajility? Kastle 2003

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Celeste Lyn Paul (celeste@kde.org) 9 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Usamajility? Conferences, Blogging, Reports

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Celeste Lyn Paul (celeste@kde.org) 10 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Wary of “Experts”

Few “usability experts” involved

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Celeste Lyn Paul (celeste@kde.org) 11 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Wary of “Experts” Usability FUD

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Celeste Lyn Paul (celeste@kde.org) 12 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Wary of “Experts” Credibility/Competency

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Celeste Lyn Paul (celeste@kde.org) 13 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Wary of “Experts” Signal:Noise

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Celeste Lyn Paul (celeste@kde.org) 14 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Present

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Celeste Lyn Paul (celeste@kde.org) 15 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Successes

The Word Is Out

Usability is cool

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Celeste Lyn Paul (celeste@kde.org) 16 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Successes: The Word Is Out We want usability now what?

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Celeste Lyn Paul (celeste@kde.org) 17 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Successes

We Got Some Stuff Done

KDE PIM, KOffice, Okular, Printing...

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Celeste Lyn Paul (celeste@kde.org) 18 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Successes: We Got Some Stuff Done 20+ reports from 2005-2007

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Celeste Lyn Paul (celeste@kde.org) 19 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Failures

Where Is Everybody?

We hit critical mass...

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Celeste Lyn Paul (celeste@kde.org) 20 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Failures: Where is Everybody? ... and imploded

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Celeste Lyn Paul (celeste@kde.org) 21 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Failures

What Guidelines?

HIG development is slow

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Celeste Lyn Paul (celeste@kde.org) 22 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Failures: What Guidelines? Key authors went AFK IRL

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Celeste Lyn Paul (celeste@kde.org) 23 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Problems

Missing the “User” in UCD

Users have minimal involvement

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Celeste Lyn Paul (celeste@kde.org) 24 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Problems: Missing the “User” in UCD Ineffective avenues for user involvement

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Celeste Lyn Paul (celeste@kde.org) 25 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Future

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Celeste Lyn Paul (celeste@kde.org) 26 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

KDE != Usable (yet)

Slow but steady progress

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Celeste Lyn Paul (celeste@kde.org) 27 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

KDE != Usable (yet) One person can only do so much

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Celeste Lyn Paul (celeste@kde.org) 28 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Institutionalize Usability

Attack from the top -> down

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Celeste Lyn Paul (celeste@kde.org) 29 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Institutionalize Usability Usability is on the fringe

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Celeste Lyn Paul (celeste@kde.org) 30 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Institutionalize Usability Global view of usability

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Celeste Lyn Paul (celeste@kde.org) 31 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Educate Developers

Usability goes beyond testing

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Celeste Lyn Paul (celeste@kde.org) 32 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Educate Developers User Research! User Research!

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Celeste Lyn Paul (celeste@kde.org) 33 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Developer usability methods

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Celeste Lyn Paul (celeste@kde.org) 34 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

How and when to integrate usability

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Celeste Lyn Paul (celeste@kde.org) 35 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Need More Designers

WTB Contributors PST

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Celeste Lyn Paul (celeste@kde.org) 36 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Need More Designers Arsenal of methods

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Celeste Lyn Paul (celeste@kde.org) 37 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Need More Designers Solve the harder problems

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Celeste Lyn Paul (celeste@kde.org) 38 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Get Users Involved

In a calm and orderly fashion

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Celeste Lyn Paul (celeste@kde.org) 39 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Get Users Involved User Research!

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Celeste Lyn Paul (celeste@kde.org) 40 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Get Users Involved Testing before release

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Celeste Lyn Paul (celeste@kde.org) 41 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Get Users Involved Put the “user” back in to UCD

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Celeste Lyn Paul (celeste@kde.org) 42 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Transition Period

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Celeste Lyn Paul (celeste@kde.org) 43 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Activities

 Become more involved in development  Assist and promote KDE User Research Profiles  Work with the user community  Blog about usability in KDE and open source  Continue work on the Human Interface Guidelines  Review UIs and design better ones

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Celeste Lyn Paul (celeste@kde.org) 44 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

More Information

 KDE Usability Project

usability.kde.org

 KDE4 Human Interface Guidelines

Come to the Wednesday workshop for more information

 OpenUsability

  • penusability.org
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Celeste Lyn Paul (celeste@kde.org) 45 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

KDE HCI Workshop (Wednesday)

 Research Methods for Usability and Design

Learn about the different research activities (some involving users) which can improve the usability of your software

 User Groups and Personas

Learn about the importance of user research and get help with your KDE User Research Profiles

 Plasma and HCI

Learn about current HCI issues and future goals of the Plasma Desktop

 What's New in the KDE4 Human Interface Guidelines

Review new patterns and guidelines, see some common HIG violations, and ask questions about uncommon cases and scenarios

 KDE4 Open UI Workshop

Bring screenshots and questions to get design help with during this interactive show-and-tell session

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Celeste Lyn Paul (celeste@kde.org) 46 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Questions?

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Celeste Lyn Paul (celeste@kde.org) 47 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

About Celeste

 Open Source  KDE

KDE Usability Project and HCI Working Group

 Kubuntu

Kubuntu Council

 OpenUsability

Season of Usability Mentor

 Industry  User-Centered Design, Inc.

Senior Interaction Architect

 Weblog on usability in open source software

weblog.obso1337.org

 Email

celeste (AT) kde (DOT) org

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Celeste Lyn Paul (celeste@kde.org) 48 Akademy 2008 The Past, Present, and Future of the KDE Usability Project

Wrap Up