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JUNE 2012 IMPLEMENTERS WORKSHOPS MEASURES TO ENSURE A LEVEL PLAYING FIELD GORDON DOWNIE AND JAMES SAUNDERS: PARTNERS, SHEPHERD AND WEDDERBURN A. INTRODUCTION The purpose of this presentation is to discuss the measures put in place as part


  1. JUNE 2012 IMPLEMENTERS’ WORKSHOPS MEASURES TO ENSURE A LEVEL PLAYING FIELD GORDON DOWNIE AND JAMES SAUNDERS: PARTNERS, SHEPHERD AND WEDDERBURN

  2. A. INTRODUCTION The purpose of this presentation is to discuss the measures put in place as part of establishing the market framework in Scotland, which are designed to promote a level playing field between Business Stream and new entrants. The presentation will begin by examining the context within which the level playing field measures have been introduced before going on to consider the range of measures put in place, including the Governance Code, and how these measures have been tested and developed since market opening. B. CONTEXT FOR MEASURES In formulating their initial proposals for retail competition in 2004, Scottish Ministers clearly recognised the key importance of providing a level-playing field for all retailers. Indeed, this need was identified by them as part and parcel of the arrangements for establishing what was to become Business Stream. As the policy memorandum for the Bill for the 2005 Act (the Bill) put it: " The Bill confers on Scottish Ministers powers to direct Scottish Water to establish a subsidiary, with a view to ensuring the separation of its statutory and licensed activities. The Executive does not consider that Scottish Water should be subject to the licensing regime in so far as it discharges its core functions as the physical provider of water and sewerage services. Scottish Water is bound by statute to perform these functions, usually to prescribed standards, and it is not desirable for these to be additionally subject to licence conditions. On the other hand, Scottish Water’s retail activities must not be placed in an advantageous or disadvantageous position in relation to other retailers. In terms of the provision of retail services, Scottish Water will be in direct competition with other retailers, and must not use or be thought to be using, its position as sole provider of wholesale services, to put its competitors at a disadvantage ”. To achieve these aims, Ministers are being given powers to require Scottish Water to establish a separate, wholly owned, retail subsidiary to be responsible for all retail activities. Scottish Water’s wholesale and retail activities will be accounted for separately, and the subsidiary will be treated in the same way as other retailers for the purposes of the licensing regime. The retail arm will be subject to the same regulation as other retailers, and treated by Scottish Water’s wholesale business in the same way as other retailers ” (paragraphs 55 and 56). The relationship between the level playing field imperative and the degree or nature of the separation between Scottish Water and Business Stream was also explicitly addressed in the policy memorandum, which addressed concerns raised earlier by respondents to the Scottish Government’s earlier consultation. According to the memorandum: “ Most respondents expressing a clear view on this subject were in favour of the separation of Scottish Water into wholesale and retail arms. They were generally very concerned that a genuine separation should take place, including separation of accounts. Some felt that even with these provisions, Scottish Water retail would still retain an advantage over other retailers, and in response to these concerns more explicit provision to ensure the full legal separation of Scottish Water’s retail subsidiary has been made in the Bill ” (paragraph 58). Significantly, the Scottish Government’s position on separation shifted during Stage 2 consideration of the Bill with the introduction of an amendment to the Bill which replaced the requirement to establish a retail subsidiary with one to establish a retail undertaking. In explaining the amendment, the Deputy Minister for Environment and Rural Development, said: Shepherd and Wedderburn | Measures to ensure a level playing field 1

  3. " We want Scottish Water to have flexibility in the way in which it establishes its own retail undertaking to ensure that it has the best chance of success. As the bill is phrased, Scottish Water may choose to establish a subsidiary. [The amendment][…] provides that Scottish Water is not tied to the subsidiary model, but free to create a subsidiary or a partnership or to make some other arrangements to put the undertaking in place ”. Thus, it can be seen that Scottish Water was left with a choice by the 2005 Act as to the legal form adopted for, and as to its own ownership relationship with, the new retail undertaking. Ultimately, of course, the decision made by Scottish Water and approved by the Scottish Ministers was to establish Business Stream as a company incorporated under the Companies Acts which was (and remains) 100% owned by Scottish Water. The 2005 Act recognises the level playing field imperative by incorporating, the following provision at section 13(8): " After the [retail] undertaking is established, Scottish Water must not treat it any more or less favourably than it treats — (a) in relation to services as respects the supply of water, other water services providers; and (b) in relation to services as respects the provision of sewerage and the disposal of sewage, other sewerage services providers ". The Water Industry Commission for Scotland (the Commission) has been careful to emphasise the central importance of the level playing field in its work in establishing the market framework. In its 2 nd licensing consultation in autumn 2005, for instance, the Commission set out its position on the key ingredients of an effective retail market as follows: “ We believe that: • The retail market that is established should be effective, with retailers able to enter and exit the market as appropriate. • All licensed providers should compete on a level playing field. • There should be effective communication between Scottish Water and licensed providers (for example in relation to information exchange), and clarity about who has responsibility for specific market functions ” (page 4). In considering Business Stream’s application for permanent licences, the Commission had careful regard to the level playing field imperative and how it should be reflected in its licensing decision, having regard to the choice made by Scottish Water on the form which Business Stream would take. The Commission specified three tests that Business Stream had to pass before it could be granted permanent licences, all of which were seen as essential underpinnings of a level playing field: • first, Business Stream’s activities and assets needed to be demonstrably separate from those of Scottish Water; • second, Business Stream's governance had to be demonstrably separate; and • third, Business Stream had to be financially viable and independent of Scottish Water. Only when Business Stream had passed these three tests in January 2008 did it receive permanent water and sewerage licences allowing it to operate freely within the market. Until it met these tests, new retailers were able to sign up customers for transfer at market opening and Business Stream was unable to respond. Clearly, Business Stream had a strong incentive to acquire permanent licences by the time of market opening in April 2008 since it would have been at risk of erosion of its customer base from that point, without being able to win former customers back. Shepherd and Wedderburn | Measures to ensure a level playing field 2

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