Jojujbm pctfswbujpot Performance wbsjbcjmjuz jo dibmmfohft jo - PowerPoint PPT Presentation

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RELIANCE RESTRICTED Performance observations Observations Manifestations Key themes 1 Non-profitable contracts remain 1. Business prioritised short term Ruthlessly rationalise benefits over sustainable Under investment in systems and the portfolio to focus on performance platforms where we make money Outsourced solutions not optimised for 2. There is a level of complexity that delivery appears unwarranted Lack of accountability 3. Despite many layers of 2 management, there is limited Proliferation of reporting visibility and transparency of Simplify and delayer the Inability of senior managers to make fast performance at the appropriate organisation decisions based on evidence level to make interventions Too many managerial layers 4. There is abundance of data, however the complexity of Limited standards on ways of working systems, ways of reporting and processes makes it difficult to 3 Lack of professionalization and expertise Upgrade the have meaningful information organisation through the Inward looking culture, limited adoption right systems, processes 5. The value that the Group provides of market best practice and skills to enable to the performance of the quality delivery Culture of non-compliance business is not clear 6 DRAFT