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Jo Beard Name Director, ASK Learn & Develop Title Welcome - PowerPoint PPT Presentation

Jo Beard Name Director, ASK Learn & Develop Title Welcome Host Gold What makes Customer Service Excellent And How to Achieve It Customers Service Always the Customer The Customer is What makes Customer Service Excellent? The


  1. Jo Beard Name Director, ASK Learn & Develop Title Welcome Host Gold

  2. What makes Customer Service Excellent And How to Achieve It

  3. Customers

  4. Service

  5. Always the Customer The Customer is

  6. What makes Customer Service Excellent?

  7. The Service Experience • Product • Procedures • People

  8. Product

  9. Procedures

  10. People

  11. Staff Development

  12. What Questions do you have? Thank You

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