Java Informational T R A I N I N G C O N D U CT E D B Y : D A N I E - PowerPoint PPT Presentation

Java Informational T R A I N I N G C O N D U CT E D B Y : D A N I E L M E U RY , I T S H E L P D E S K S U P E RV I S OR D A V I D W A L K E R, I T S H E L P D E S K C U S T O M E R S E R V I CE R E P R E SE N T A T I V E L O U I S G U G L I E LM O , C L I E N T S U P P O RT T E C H S U P P ORT S P E C I A L I S T

Java Version 7 Update 51 and Update 55  On Windows 7 and Windows 8.1  Known to work best on Internet Explorer version 10  Also found to work on Google Chrome version 34  Limited use on Firefox for Banner  Preferred browser for timesheets if user approves other timecards and has to switch to their own.  On Mac OSX  Firefox version 28 works  Limited user on Safari

Tips when Installing Java  Uninstall all previous versions of Java  Install only from java.com  Close all internet browsers after downloading file  Do not install the free software that is offered  When complete, turn off Java Automatic Updates  Add Site Exceptions  http://banner8inb.pace.edu  https://timesheets.pace.edu

Troubleshooting Issues with Java 7 versions 51 and 55 Clearing Browsing History Resetting Browser Settings (IE) Clearing Java Cache ◦ Go to “Control Panel” ◦ Click Java ◦ In the General tab, click “Settings…” under the Temporary Internet Files ◦ Click button for “Delete Files…”

Java 8 • Available for developers on oracle.com • Works similar to Java 7 update 51 • Not recommended to be updated to yet