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ITS in a High Tech Community Blair Allen Ballen@regionofwaterloo.ca - - PowerPoint PPT Presentation
ITS in a High Tech Community Blair Allen Ballen@regionofwaterloo.ca - - PowerPoint PPT Presentation
ITS in a High Tech Community Blair Allen Ballen@regionofwaterloo.ca 15 February 2017 GRT's Technology Traveller Information System Trip Planner Trip Planner Gran d Web-based Rive r Trip Planning Tran sit IVR Phone System Central
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Traveller Information System
Terminal Displays Central System
Trip Planner Trip Planner
Gran d Rive r Tran sit
Web-based Trip Planning Real-time Displays IVR Phone System Text- messaging
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Launched in 2005
- EasyGO next bus call:
- Receives 35,000 calls per month
- EasyGO text messaging
- Receives 250,000 texts per month
- EasyGO trip planner
- Provides 68,000 trip plans per month
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Launched in December, 2014
- EasyGO desktop map:
- Provides real time bus arrival information
- EasyGO Mobile Application
- Provides real time bus arrivals
- News
- Detour information
- 12,000 users
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IVR – Traveller Information System
- IVR went live in May 2008 as part of
initial ITS implementation
- Replaced old Telerider system
installed in 1980's
- Provided scheduled bus
departure times at all stops plus planning for future bus trips and links to live agents, para-transit and general information
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IVR – Traveller Information System
- Spring 2016
- Determined the system was outdate
and could no longer function properly
- Due to changes in data sources,
system would not work after June 30, 2016
- Cost to upgrade would be significant -
$100,000+; annual operating costs - & could not be complete in time
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IVR – Traveller Information System
- Local Solution
- Region's IT department discussed
phone concept with UW students who had done some previous work for us
- Pilot set up for under $10K with demo
set up within days
- After tweaking, went live in late June
- Minimal public feedback – good sign
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IVR – Traveller Information System
- IT built front end with scripts and
redirects to Next real time departure, MobilityPlus and Customer service agents
- Developer used GTFS data to build an
application to provide real-time info
- IVR aspect not needed at 24/7 live
agents available
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IVR – Traveller Information System
- Development cost was greatly
reduced as it is cloud based so no hardware
- Ongoing costs are a few hundred a
month, low maintenance cost
- Contract for small maintenance cost
but also a number of development hours for suite of new applications
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REST API
- Use a new REST API replacing
existing older API
- Texting application hosted in-house
instead of through aggregator
- Service alerts fed different systems
such as text messaging, mobile app,
- etc. Develop monitor based web app
- r “ticker tape”
- Real time on web
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Solar-powered bus stop e-reader
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New Projects
- Expand Transit Signal Priority to all
vehicles – use PTIF funding
- Beacons
- Many opportunities to reduce costs
while providing more information to customer
- While not all use local talent, want to
explore this whenever possible
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New Traffic Projects
- Running Fortran’s ARIA traffic control
system
- Partnered with Region of Durham and
Fortran Traffic Systems
- NTCIP system
- Ethernet base system
- Direct communication via Ethernet
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New Traffic Projects
- Installation of Transnomis’ Event
Management and Permitting system
- Partnered with Transport Canada and CIMA
- GIS based system to track planned and unplanned
events
- Pilot study using Bluetooth/WiFi tracking
to estimate traffic congestion levels and initiate traffic responsive control
- Partnered with Transport Canada, University of
Waterloo, Miovision and CIMA
- Installed at 6 signalized locations on Hespeler Rd
just south of Highway 401
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New Traffic Projects
- Pilot evaluation and development
deployment of Spectrum System by Miovision Technologies
- Partnered with Miovision Technologies
- Installed at 5 signalized locations around the
Toyota plant in the city of Cambridge
- LTE cellular, data management between the traffic
cabinet and traffic management center
- Spectrum’s cloud-based system provides both live
monitoring of real-time conditions, and historical recall for incident investigate
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