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Is the global NREN community ready to support 16 March Transnational Education? 2018 Dr Esther Wilkinson, Head of international, Jisc Overview An overview of Jisc, the UKs national research and education network Strategy, structure


  1. Is the global NREN community ready to support 16 March Transnational Education? 2018 Dr Esther Wilkinson, Head of international, Jisc

  2. Overview » An overview of Jisc, the UK’s national research and education network › Strategy, structure and reach › Network and technology › Jisc, more than just a network » Transnational education (TNE) › TNE definitions › UK TNE data › TNE in Africa › Jisc’s TNE Support Programme – Services – Case studies › Global TNE support › Developing TNE support services 16 March 2018 2 Transnational education

  3. Jisc strategy, structure and reach Jisc is the UK higher , further education and skills sectors’ not-for-profit organisation for digital services and solutions Provide trusted advice and Operate shared practical assistance for digital infrastructure We… universities, colleges and and services learning providers Negotiate sector-wide deals with IT vendors and commercial publishers 16 March 2018 3 Transnational education

  4. Jisc strategy, structure and reach Colleges Universities Skills providers Research Institutions Users 16 March 2018 4 Transnational education

  5. Janet upgrade 2017/18 Glasgow Global Transit & Peering Peering Leeds Manchester single channel production 400G optical technology. Birmingham Nottingham Bristol London London Telehouse West Equinix Powergate 100Gbit/s London London 200Gbit/s Equinix HX Telehouse North/North2 400Gbit/s Global Transit & Peering 600Gbit/s 16 March 2018 Transnational education 5

  6. Janet traffic volume 1,000G Actual Projection 900G 800G 700G 600G 500G 400G 300G 200G 100G 0G 16 March 2018 Transnational education 6

  7. Janet external connectivity Akamai BBC 100Gbit/s Total external connectivity ≈ 1.6 Tbit/s Facebook Google Bogons 10Gbit/s Netflix Cablecom 1Gbit/s BTnet Globelynx Amazon Redcentric Microsoft EU Simplecall SWAN Limelight Voicenet (Glasgow) Glasgow China Unicom Daisy Comms Leeds RM for Schools & Telehouse MDNX for Schools Edinburgh SWAN North & VM for Schools VM for LGfL (Edinburgh) West VM for LGfL Global Transit IXLeeds London LINX TeliaSonera HEAnet Powergate IXManchester Global Transit GÉANT Akamai Commercial GTT London Harbour Manchester Apple Apple GÉANT VM for LGfL Exch. Gamma VM for LGfL MDNX for Schools Gamma GÉANT + Redcentric RM for Schools One Connect Redstone Verizon Edge Exa Networks Voicenet Microsoft EU UKCloud Telekom Malaysia China Telecom ~ 500 peerings to… Global Transit Google Simplecall Akamai Facebook ~ 300 organisations GTT Datahop Amazon 16 March 2018 Transnational education

  8. Jisc, more than just a network » Jisc Technologies » Digital Resources › Information security › Jisc Collections Negotiation Service › Trust and identity › Open Access Support › e-infrastructure › Library Support and Analytics Services › Shared data centres › Resource Discovery › Cybersecurity › Digital Content › Training » Digital futures › Digital capabilities and student experience › Learning analytics › Research data shared service 16 March 2018 8 Transnational education

  9. Transnational education What is transnational (or cross-border, borderless, offshore) education? » Transnational education (TNE) is the mobility of higher education programmes and institutions/providers across international borders 16 March 2018 9 Transnational education

  10. Technology and TNE Fundamental aspects of TNE: » Global teaching and learning › Achieving the highest levels of pedagogical impact in the classroom and beyond – Synchronous: new pedagogical models, experiential and location based learning, hands on fieldwork in different parts of the world; simultaneous T&L across time and space – Asynchronous: online learning, learning platforms » The global student › Supporting mobility on and off campus, in whichever country, learn collectively and opportunities to supplement and accentuate student experience » Global administration and support › Shared systems e.g. student records, examination and enrolment systems 16 March 2018 10 Transnational education

  11. TNE growth UK Facts and figures (HE) 16 March 2018 11 Transnational education

  12. TNE in Africa 16 March 2018 Transnational education 12

  13. TNE in Africa Countries hosting the most UK HE TNE students in Africa 16 March 2018 Transnational education

  14. Jisc’s TNE support programme: Services ‘Global Connect’ Service (e.g. Malaysia) » Commercial ISP connections overseas procured and managed by Jisc - utilising Jisc’s expertise in procurement for connectivity, contract negotiation and existing peering arrangements with the selected provider » Local MAN established in EduCity for universities of Newcastle and Southampton and Marlborough College (private) » Good relationship with commercial ISP enabled negotiation of significant cost reduction for Heriot Watt, Putrajaya 16 March 2018 Transnational education

  15. Jisc’s TNE support programme: Services ‘Global Partnership’ Service (e.g. China) » Direct support by Jisc and CERNET staff on a case by case basis » Issues addressed including consideration of service providers, network performance testing, traffic engineering, service upgrades and general troubleshooting » Advice on negotiation of contracts with partner institution relating to IT infrastructure and support » Advice on reviewing existing contracts with partner institutions for improving network service via CERNET » CERNET ‘VIP’ TNE Service (port monitoring, monthly reporting, routing optimisation/backup) 16 March 2018 Transnational education

  16. Jisc’s TNE support programme: Case study Queen Mary University of London » Resolved issues in two China sites with campus-campus connectivity through National Research and Education Network » Issues accessing VLE from student accommodation and other off campus “If we provide teaching materials on locations the VLE in London, they’ve got access to the same resources in Nanchang or » Jisc established peering between Janet Beijing” network and ISPs in China Paul Gallagher, �(previous) Interim » VLE log-ins increase from 2,300 to Assistant Director of Applications, QMUL 125,000 Transnational education 16 March 2018

  17. Global TNE support GÉANT SIG-TNE » Established GÉANT SIG (February 2017) for TNE led by Steering Committee: » Challenge areas: › CERNET (Wan Li) › TNE data – regional, national and global › GARR (Claudio Allocchio) › Global TNE policies › Internet2 (Urszula Chomicka) › Technology barriers and TNE service › Jisc (Esther Wilkinson, Chair) development › SURFnet (Alexander van den Hil) › Tools, toolkits and resources » SIG-TNE Wiki site - » Sessions will be held at APAN (Singapore), https://wiki.geant.org/display/TNE/SIG-TNE Internet2 Global Summit (San Diego) and +Home TNC18 (Trondheim) in 2018 16 March 2018 17 Transnational education

  18. Developing TNE support and services » Current TNE support » Developing TNE services › Jisc Global Connect and Global Partnership › 24/7 global support desk services › E2E reporting › Establishing eduroam › Template SLAs, standard agreements, › Digital capabilities, digital student registration forms experience › Overseas licensing (software, digital › Cybersecurity resources) › Online examination tools, back office – Jisc pilot project launched October 2017 › CERNET VIP Service for TNE systems › Identity management and authorisation/ » Addressing evolving TNE challenges › Addressing concerns regarding impact of eduGAIN Chinese government policy on VPNs in › Digital Diagnostics tool box China e.g. access to content on VLE’s hosted overseas for teaching and learning 18 16 March 2018 Transnational education

  19. Further information Dr Esther Wilkinson +44 (0)7960 006769 Esther.Wilkinson@jisc.ac.uk Jisc Website jisc.ac.uk/rd/projects/transnational- education 16 March 2018 Transnational education

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