Interoperability: the inside story, when a CIO gets sick Louise - - PowerPoint PPT Presentation

Interoperability: the inside story, when a CIO gets sick

Louise Hayes

@LouiseHayesCHIA

Executive Director Digital Health & Knowledge / CIO Townsville Hospital and Health Service

Health care organisations process a huge amount of data everyday

The full value of digital health will only be realised

• nce health information systems are connected

and able to be easily accessed, shared and utilised by clinicians

Slide 2 Louise Hayes @LouiseHayesCHIA

Interoperability ensures different IT

systems can communicate and share information with each other

Interoperability

Systems NEED to communicate and exchange data accurately, effectively and consistently

Slide 3 Louise Hayes @LouiseHayesCHIA

Slide 4 Louise Hayes @LouiseHayesCHIA

Interoperability is…

Providing better access to The right information @ the right time In the right place

  

Interoperability

Authentication and authorisation Provider and service directory Messaging standards Security Privacy Identity management Regulation and policy Trust in information Adoption Data quality Vision and leadership components environment

Slide 5 Louise Hayes @LouiseHayesCHIA

Interoperability

How it is working for consumers?

Slide 6 Louise Hayes @LouiseHayesCHIA

My journey

Slide 7 Louise Hayes @LouiseHayesCHIA

Louise Hayes @LouiseHayesCHIA Slide 8

Health IT view

Interoperability Scorecard

Clinician to clinician communication Clinician to patient communication Timely Seamless electronic transfer of information between IT systems Effortless

Slide 9 Louise Hayes @LouiseHayesCHIA

My new view

Interoperability Scorecard

Results by type of information

Slide 10 Louise Hayes @LouiseHayesCHIA

Type of information Scorecard findings Score

GP summary − Gather of information – from all sources electronically 5 Specialist event summary − Fax / sent by snail mail − Infrequent – pull not push Hospital discharge summary − Uploaded to MyHealthRecord − Not timely 5 Pathology results − Seamless transfer to GP & Specialist − Variable upload to MyHealthRecord 8 Radiology results − Variable amongst providers − Patient portal for images & report – 1 provider − Other provider - “films” still being given out to patient 10 Medications (prescribed) − Variable upload to MyHealthRecord 5

Interoperability Scorecard

Revelations and challenges

Slide 11 Louise Hayes @LouiseHayesCHIA

The People Use smarter ways to provide info: Patient Portals Consumer voice Move the data #ditchthefax

Slide 12

Interoperability: the inside story, when a CIO gets sick

Louise Hayes

@LouiseHayesCHIA

Executive Director Digital Health & Knowledge Management / CIO Townsville Hospital and Health Service