* * Intercultural Mediator ? The intercultural mediator is a - - PowerPoint PPT Presentation

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*Intercultural Mediator ?

The intercultural mediator is a professional or a volunteer who acts as a bridge between people of different socio-cultural backgrounds.

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*New Jobfunction: ~definition *Caritas International: 5 years of experience

*Volunteer:

* Peter en Meter Project (Mentorship)

*Professional:

* Artikel 60 contract (Public Centre for Social

Welfare(OCMW)

* Regular Caritas employee

Volunteer Artikel 60 Caritas employee

Evolution within Caritas

*Peter and Meter

* As volunteer * Once or twice a week

*Artikel 60

* Employee of Public Centre for Social Welfare(OCMW) * Learning on the workfloor * Rules and Conditions of OCMW * Limited contract depending on Category of age

*Caritas employee

* Regular employee * Rules and Conditions of the Organization

*Profile Intercultural Mediator

*Profile Intercultural Mediator

*Language and cultural background *Understanding of the refugee’s background and the

expectations and cultural background of the host country

*Expert by experience

• Migration background: familiar with the realities of refugees,

determined by the language of the target group. ~social class and education background

*Profile Intercultural Mediator

*Mother tongue and values, cultural background of the

refugee

*Language and standards in the host country *Basic knowledge in local administration and legislation

*Profile Intercultural Mediator

*Balance between distance and proximity *Neutral and non-intrusive attitude *Professional secrecy – confidential *Communication and social skills

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*Pairs with social workers *Circumscribe job: gradually define and

finetune the job description in function of the basic skills, competences and motivation

*Feedback, Support: experience driven learning

in coached environment

*Evaluating situation – intervision *Demarcation responsibilities: No final decisions

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*General framework and place of intercultural

mediator in the organization

*The work of the intercultural mediator: detailed job

description: Role, competences, skills, attitudes

*Communication techniques *Discretion and professional secrecy *Distance an proximity *Stress and burn out prevention

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*How to set limits *Intercultural and integration themes: *Giving mean to different perspectives and

concepts

*Gender, religion, politics *Deontology *Responsibility

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*Prevention

*Jobdescription *Expectations *Burn-out

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*Expert by experience *No specific degree in social work, psychology,

interpreting…

*experience driven learning in coached

environment

*No professional translators *Deontology volunteer – professional

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*Investment Training *Investment Intervision *Investment in carreer managment:

*structural/ procedures / function recognition /

status… + training

*Internal *External

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*International definition *Similar jobfunctions

*Cross-cultural ? Intercultural ? Mediator?

Interpreter? Coach ? Assistant ?