Insurance Supervisory Approach January 2018 09 February 2018 1 - - PowerPoint PPT Presentation

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Insurance Supervisory Approach January 2018 09 February 2018 1 - - PowerPoint PPT Presentation

Insurance Supervisory Approach January 2018 09 February 2018 1 Welcome and Introduction Evolution of our supervisory approach under Solvency II Providing clarity on our key areas of focus Setting expectations for the next 18-24


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1

Insurance Supervisory Approach

09 February 2018

January 2018

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SLIDE 2

Welcome and Introduction

  • Evolution of our supervisory approach under Solvency II
  • Providing clarity on our key areas of focus
  • Setting expectations for the next 18-24 months
  • International recognition of high standards of supervision post BREXIT
  • Collaboration

09 February 2018 2

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SLIDE 3

Agenda

09 February 2018 3

Insurance Regulatory Approach for the next 18-24 months Q&A on Insurance Regulatory Approach Insurance Distribution Directive Q&A on Insurance Distribution Directive

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SLIDE 4

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Authorisations Supervision (Prudential and Conduct) Enforcement

Insurance Regulatory Approach – GFSC Functions

Insurance Regulatory and Supervisory Plan

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Insurance Supervisory Approach Overview

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Governance Underwriting Systems and data Reserving Investments Reinsurance Group Contagion Capital/SCR Reporting Quality Assurance Performance

  • f Auditors

Performance

  • f Actuaries

Resolvability & Recovery plans Conduct

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Root causes of problems

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Corporate Governance

  • 1. Significant root cause of failures.
  • 2. Will be assessed as follows:
  • Board composition
  • Independent NEDs (including interviews)
  • Fitness and propriety
  • Quality of ongoing reporting
  • Behaviour

Business model

  • 1. Overarches key risk areas.
  • 2. Symptoms are as follows:
  • Consistent losses
  • Groups where profits are elsewhere
  • Lack of liquidity
  • Level of group debts
  • Insufficient capital
  • Inappropriate systems and controls
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SLIDE 7

Authorisations

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  • How does the firm

make revenue

  • Can it sustain

stressed situations

  • Key Processes

(UW, claims, etc.)

  • Does it make

sense for the entity to set up in Gibraltar?

  • What markets do

they want to access?

  • F&P

assessments

  • Interviews
  • Head office

assessments

  • Access to

additional funding in stressed situations

  • Capital

management policies

Access to Capital Governance Adequacy

  • f business

model Rationale for setting up in Gibraltar

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SLIDE 8

Prudential Team

Risk based supervision

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IST Team BAU Team Super REAL’s with

  • ther NCAs

Meetings Letters Regulatory Intervention Enforcement Exchange of information with

  • ther regulators
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Prudential supervision overview

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BAU QRTs Financial Statements ORSA Reserve reports Technical leads will focus on risk areas Focus areas will intersect with BAU work

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Conduct of Business Supervision

Focus areas for 2018-2019

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Policyholder Protection

IDD Implement

  • ation

Delegated Authorities Product Oversight and

Governance

Complaints

Outsourcing

Claims Handling

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Reserving

09 February 2018 11

Independent Reserving Reports Actuarial reconciliations Actuarial Function Holder Reports Board / Committee minutes

Expectations:

  • Cover all lines – live and discontinued (unless actuarially justified

and documented, and with express consent of the Board)

  • Actuaries have relevant business and jurisdictional experience
  • Ordinarily expect reserving at least independent best estimate
  • Clear reconciliation to financial statements and Solvency II figures
  • Notifiable event if reserving below independent best estimate
  • Report covering all the tasks of the SII actuarial function?
  • Limitations identified? Clear recommendations.
  • Ownership by AFH of: i. outsourcing to independent actuaries, ii.

mitigating limitations

  • AFH important, but Board has ultimate ownership
  • Evidence of internal reserving process
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Underwriting

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Underwriting

framework Monitoring Forward looking plans

  • Risk selection
  • Pricing
  • Policy coverage
  • Aggregation management
  • Risk appetite statements
  • Timely reactions to market

events (e.g. Ogden rate)

  • Ongoing appropriateness of

underwriting framework

  • Strategic impacts due to

competitors, distributors, service providers

  • Forecast loss ratios (SCR

assumptions, ORSA) vs prior year loss ratios

  • Actuarial justification for

any improvements

  • Actual vs Expected analysis

Prioritise prudential resource towards firms:

  • Material improvements in forecast loss ratio
  • High growth rates
  • Low solvency coverage

Identification supported by peer comparisons, market benchmarks, collaboration with other regulators

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Capital / SCR Appropriateness

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  • Risk profile analysis,
  • Standard formula appropriateness assessment,
  • SCR result supported by robust stress testing,
  • Clear SCR coverage appetites (minimum and target),
  • Clear statements on economic capital

Own Risk and Solvency Assessment (ORSA) Reviews

Discussions of potential capital add-on proceedings where standard formula is not appropriate

Solvency II Approvals and ongoing appropriateness reviews for:

  • Internal Models
  • Internal Model Change
  • Undertaking Specific Parameters (USPs)
  • Volatility Adjustment (VA)
  • Ancillary Own Funds (AOF)
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Group contagion

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Risk and areas of focus

Key risks identified to date: How GFSC will approach:

RPTs Strip out profits Going concern Lack of visibility Outsourcing controls Governance Peer group analysis Review of controls Prudent Person Principle Impairment reviews Business model analysis Quarterly reporting

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Recovery and resolution

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Recovery and resolution plans

  • Firms need to be ready to respond to challenges
  • Minimum expectation is inclusion of recovery
  • ptions and risks to resolution within ORSA.
  • Should cover potential stress scenarios
  • Should consider key suppliers and activities
  • Should assess potential costs of plan
  • RRPs will be escalated where concerns towards

resolvability.

What are indicators of a stress scenario What are procedures for informing Board What contingency plans are in place

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Systems and data

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Expectations

  • Data is complete, accurate, and appropriate
  • Sufficient quality and timeliness of data for

purposes:

  • Underwriting
  • Reserving
  • Capital modelling
  • Reporting
  • Oversight of data from delegated authorities
  • Can systems manage and validate multiple

data sources

  • Are systems appropriate for number of

distributors and COB

Risk indicators from….

Auditor’s Management Letters Financial Statements

Reserving reports – Uncertainty comments

Actuarial Function Holder Reports Assessment of Data Quality

Internal Audit Reports Regulatory reporting quality

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Investments

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Risk and areas of focus

Key risk identified to date:

  • Lack of liquidity by some licensees

SII Prudent Person Principle

  • 1. Currently being raised with firms
  • 2. Data analytics to be used for industry wide review

Group debtors Group investments Property investments Liquidity and concentration concerns from:

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Reinsurance / Co-insurance

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Quota share Excess of Loss (XoL) ADC/LPT Covers Co-insurance

Review ORSAs and underlying contracts: Focus on insurers where:

  • Reinsurance use is high
  • SCR coverage is low
  • There are large reinsurance concentrations
  • Asset liquidity is low (reinsurance will impact liquidity)

Reinsurance may just be a very expensive form of capital

  • Is it always loss absorbing in times of stress?
  • Additional risk from capitalisation clauses (PPOs) and

minimum and deposit premiums

  • Commissions structures (incl. sliding scales) and contractual

limits on contracts

  • Extent of risk transfer following loss corridors and

commutation clauses, and appropriateness of SCR modelling

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Quantitative and Qualitative Reporting

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Ongoing work ORSAs Financial Statements Reserving Reports QRT analysis

  • Timelines set for review
  • Identify risks and issues
  • Follow up with firms and auditors
  • Identify risks and issues
  • Check standards applied
  • Check limitations
  • Check data reconciles
  • Deeper dive by actuarial resource
  • Identify risks and issues
  • Ensure ORSA feedback incorporated
  • Assess business plans
  • Assess OAEC
  • Timelines set for review
  • Data analytics developed
  • Identify risks and issues
  • Raise questions and concerns
  • Timelines set for review
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Professional service providers

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Auditors Actuaries Work performed is critical in supporting regulatory oversight Expect firms to follow ISAs and industry best practice Should appropriately consider work of experts Will be considered in our QA visits Work performed is critical in supporting regulatory oversight We will consider quality of reports to licensees We will coordinate with governing bodies We will consider application of standards

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What we expect from you/what you can expect from us

Collaborative approach

  • No surprises
  • Early engagement
  • Regular dialogue
  • Maintain accessibility - transparent, open and pragmatic approach to issues

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09 February 2018 22

Questions Comments

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Insurance Distribution Directive

January 2018

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Introduction

  • Insurance supervisory approach includes the implementation of IDD
  • Importance of Senior Management being involved
  • Changes brought about by IDD are very important for this industry

given its reliance on cross border activity

  • IDD is a large Directive in terms of impact
  • Delay in implementation means that firms have no excuse not to be

fully compliant by 1st October 2018

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Agenda

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Key Features of the IDD Conduct of Business Product oversight and governance

Knowledge and Competence Enforcement powers Passporting Supervisory strategy Next Steps Questions?

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IDD key Features from a consumer perspective

Greater transparency (price and costs) Better and more comprehensible information (IPID) Cross-selling Transparency & business conduct All distribution channels caught Stronger safeguards (investment products suitability) Fair competition

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Who does it apply to?

Insurance Intermediaries Insurance Companies Insurance Distributors Ancillary Insurance Intermediaries

09 February 2018 27

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What is distribution?

Advising Proposing Carrying out preparatory work to contracts Concluding such contracts Assisting in administration and performance of such contracts

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IDD – Areas for you to consider

Corporate Governance Host state regulator rules Compliance by 1st October

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Conduct of Business

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Objectives

In terms of Conduct of Business requirements, IDD seeks to:

Improve regulation in the retail insurance market Strengthen consumer protection, in particular with regard to the distribution of insurance-based investment products.

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General Principles

The new regime will introduce two general principles:

Insurance distributers must "always act honestly, fairly and professionally in accordance with the best interests of customers All information must be "fair, clear and not misleading."

09 February 2018 32

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Requirements

COB Requirements

Product Oversight & Governance

Advice

Cross Selling Insurance Product Information Document

(IPID)

Conflicts of interest &

Transparency

Enhanced

Requirements

for IBIPs

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SLIDE 34

Product Oversight and Governance Requirements

09 February 2018 34

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Product Manufacturer

Recital 55

  • “In order to ensure that insurance products meet the needs of the target market, insurance undertakings, and in the

Member States where insurance intermediaries manufacture insurance products for sale to customers, insurance intermediaries should maintain, operate and review a process for the approval of each insurance product”

Article 25

  • “Insurance undertakings, as well as intermediaries which manufacture any insurance product for sale to customers,

shall maintain, operate and review a process for the approval of each insurance product, or significant adaptations of an existing insurance product, before it is marketed or distributed to customers.”

Regulations

  • “Insurance intermediaries shall be considered manufacturers where an overall analysis of their activity shows that

they have a decision-making role in designing and developing an insurance product for the market.”

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Co manufacturers

  • Where insurance intermediaries are also product manufacturers, the

insurer and the intermediary can act as co-manufacturers:

‒ Separate out responsibility between each party ‒ Contractual arrangements ‒ Knowledge sharing

  • Where you are not a manufacturer, but are involved in the

distribution, you need to have controls in place to ensure you understand the product and its target market.

09 February 2018 36

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Requirements – Article 25

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Product Testing Product Approval Process Management Involvement Appropriateness

  • f Distribution

channels Product monitoring and review Target Market

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What do these requirements mean for you?

New processes Updating internal policies and processes Training within the organisation Embedding of the processes Training of distributors New contractual arrangements

09 February 2018 38

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Knowledge and Competence

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New knowledge and competence requirements

Sets high standard – based on a benchmark Appropriate in relation to the products offered Continuing Professional and development requirements Onus on Firms to ensure staff meet standards and support staff

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Establishing a benchmark

Establish a high standard Qualifications; examples from industry Firms need to assess all individuals currently selling or in relevant management position Firms need to establish if other qualifications meet this benchmark

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Firm’s assessment of Individuals

Meet benchmark? Qualifications and training previously held? Any gaps? Training going forward?

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Examples of support for new employees

Listening in on discussions with clients Peer review of advice Providing support and time for studies Providing a robust induction and training programme Usually 6 months to be competent dependent on products

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Ongoing training

15 hours minimum CPD Structured training covering areas in Annex I Covers products offered by firm Understand firm’s internal policies Keep up to date with market and industry developments Firms need to document staff CPD and ensure compliance

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Enforcement Powers

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Enforcement powers

Administrative sanctions and other measures shall be effective, proportionate and dissuasive

Order the entity or individual to cease any conduct which constitutes a breach and desist from any repetition of the conduct Power to revoke the licence For investment based insurance products there are further powers:

  • Publish statement on nature of breach
  • Financial penalties – Up to €5m / 5% of annual turnover / 2x

profits gained from non-compliant activity

The directive requires us to take all measures necessary to ensure that the provisions are implemented Administrative sanctions may be imposed for all infringements of the provisions within the directive and local regulations

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Passporting

09 February 2018 47

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Passporting

Firms can passport across the EU to carry out the activity of insurance distribution Insurance companies need to ensure that firms distributing their products are registered to carry out the activities of insurance distribution in the member state in which they operate There is an obligation for firms and individuals to comply not only with the local requirements, but also with the host state requirements which can differ from jurisdiction to jurisdiction

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Host state – New powers

If breach occurs –GFSC Obligation to consider any action

  • r measures we may want to take to remediate situation

If host member state considers that despite any action taken by GFSC consumers are detrimentally impacted or our actions are in their view insufficient – it can take separate action to prevent further irregularities

09 February 2018 49

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Next Steps

09 February 2018 50

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Supervisory Strategy

  • Collaborative

‒ With industry ‒ Within the GFSC ‒ With host state regulators

  • Focused on higher risk areas

‒ Implementation plans by firms ‒ Product oversight and governance ‒ Transparency

  • Tailored to the firm being reviewed

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Next steps

Currently

  • Working with highest impact firms around IDD implementation preparedness

IDD Workshops

  • Provide focus for firms to ensure compliance with requirements by implementation date

31 March 2018

  • Follow up with high impact firms to ensure on track to be IDD compliant by 1 October 2018

30 June 2018

  • FSC to consider all the implementation plans to be satisfied that all firms are on route to meeting the implementation deadline of 1 October 2018

September 2018

  • Ensure that we are confident that compliant on key areas: Corporate Governance and Product governance, training and Competency, Conduct and passporting (general

good) requirements or have action plans in place. 09 February 2018 52

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Key messages

09 February 2018 53

Corporate Governance Host state regulator rules Compliance by 1st October

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Useful information

Dedicated email address:

IDD@gfsc.gi

Dedicated website page:

http://www.fsc.gi/firms/idd

09 February 2018 54

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09 February 2018 55

Questions Comments