Innovating as an SME: A Case Study of Raynor Foods PRESENTED BY: - - PowerPoint PPT Presentation

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Innovating as an SME: A Case Study of Raynor Foods PRESENTED BY: - - PowerPoint PPT Presentation

Innovating as an SME: A Case Study of Raynor Foods PRESENTED BY: TOM HOLLANDS FIFST CS C I BS C (HONS) INNOVATION AND TECHNICAL DIRECTOR FOOD SCIENCE AND INNOVATION DEPARTMENT RAYNOR FOODS LTD UNITED KINGDOM Presentation Outline Brief


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Innovating as an SME: A Case Study of Raynor Foods

PRESENTED BY: TOM Æ HOLLANDS FIFST CS C I BS C (HONS) INNOVATION AND TECHNICAL DIRECTOR FOOD SCIENCE AND INNOVATION DEPARTMENT RAYNOR FOODS LTD UNITED KINGDOM

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Presentation Outline

  • Brief introduction to Raynor Foods
  • What is Innovation?
  • Innovation as a process
  • Innovation types
  • Constraints and considerations
  • The role of the team
  • Case study examples and key takeaways
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  • Raynor Foods – established 30

years ago

  • Both factories located in

Chelmsford, Essex (Birthplace of the

Radio)

  • 2nd Generation Family Business
  • National and International

Award Winning Innovations

  • Manufactures extensive range
  • f Food to Go products.
  • International consultancy wing,

consulted in Austria, Italy, Spain, Saudi Arabia, Israel and

  • thers.
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Our understanding of innovation

KNOWLEDGE FOSTERS SUCCESS

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What is Innovation?

“Exploitation of new ideas” DTI, UK.

”Implementation of products or product delivery processes with new or significantly improved characteristic” Oslo Manual

“Introduction of new products, methods of production, new markets, new sources of supply and new forms of

  • rganisations” Schumpeter (1934)

“Innovation is change that creates a new dimension

  • f performance.” Peter Drucker
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Definitions

  • Describes the process
  • Describes output of the

innovation process

  • Output is new or significantly

improved – which has value!

  • Firms innovate to improve

performance i.e. reduce cost and/or increase demand

  • Failure to innovate leads to loss
  • f market share and jeopardises

growth prospects.

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Innovation

IT’S A PROCESS!

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Innovation Inputs

➢All resources the firm invests in innovation activities (De Massis et al, 2014).

✓People ✓Networks (people wise) ✓Skills & Knowledge ✓Locations/land/premises ✓Financial ✓Technologies ✓Machines ✓Time ✓Trust…. ? Openness to risk

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Innovation Activities

➢Innovation activities (Gellynck et al, 2007).

✓Training - embedding new skills and knowledge into the business. ✓Job swaps – releasing naivety ✓Desk rotations – sharing naivety and problems ✓Classic brainstorming – ideation methods ✓Classic R&D ✓Reciprocal keyperson business exchange ✓Horizon scanning – attending conferences, lecture, summits, tradeshows ✓Problem hunting ✓Mindmapping ✓Future gazing – what is and what could be?

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Innovation Outputs

➢All innovation outputs (OECD, 2005).

✓Outputs have tangible (e.g. profit) and/or intangible effects (e.g. reputation) (Gellynck et

al, 2007).

✓Outputs are new or significantly improved. ✓Outputs can be categorised into domains;

➢ Product innovation ➢ Process innovation ➢ Market innovation ➢ Organisational innovation

✓Output domains cascade into subcategories e.g. product innovations could be new goods, services or ideas. (Avermaete et al, 2003) ✓Outputs of earlier innovations become inputs for future innovations . (Avermaete et al, 2003,

Stone et al, 2008)

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Innovation process is dynamic and iterative

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  • (Avermaete et al, 2003)

PRODUCT INNOVATION (1) Good (2) Service (3) Idea PROCESS INNOVATION (1) Technology (2) Infrastructure ORGANISATIONAL INNOVATION (1) Marketing (2) Purchasing and Sales (3) Administration (4) Management (5) Staff policy MARKET INNOVATION (1) Exploitation of territorial Areas (2) Penetration of market segments

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Innovativeness

INNOVATION 1 (NEW PRODUCT) INNOVATION 2 (NEW SERVICE)

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Innovativeness

❖ Challenging to measure, but important ❖ Competencies required typically increase with innovativeness ❖ Value creation typically increases with innovativeness ❖ Degree of innovativeness linked to higher performance ❖ Relationship between the degree of innovativeness and the number of benefits, across a number of areas (e.g. food safety, quality etc.).

❖ i.e. higher innovativeness = more holistic benefits

Transformational Breakthrough Incremental

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Incremental

➢ Small and meaningful improvements ➢ Collectively improvements are significant ➢ Extremely common ➢ Assist in extending product/service life cycles ➢ Improves profitability ➢ Typically low risk ➢ Small number of benefits ➢ Vast majority (in food) are;

✓ ‘New’ and ‘improved’ recipe formulation ✓ Me 2 ✓ Packaging change ✓ Provenance ✓ Process enhancements

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Breakthrough

➢Breakthrough innovation benefits are both significant and multifaceted ➢Multifaceted i.e. realised across a range

  • f fields, such as quality, food safety,

efficiency, sustainability ➢Uncommon/Rare ➢Disruptive to the market/industry ➢Improvements have significant tangible and intangible benefits ➢Innovation inputs are more demanding

➢ Ergo - Risks are higher

➢They change the market landscape and consists of something ‘really new’

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Transformational

➢ Exceptionally rare ➢ Transforms the way we live, work (and even feel!) ➢ Significantly disruptive – usurps and discontinues older technologies and ideas ➢ Innovation benefits are profound and both tangible and intangible ➢ Benefits are realised in many fields and disciplines and will not only benefit one industry or market. ➢ Transformational innovations spawn new markets and new opportunities for existing markets ➢ Often (but not always) significant and risky innovation inputs required.

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Constraints and Considerations

  • Risk vs Reward = inputs greater

than sum of parts?

  • Consumer acceptance – GM?
  • Cost (££ and reputation)
  • Knowledge, Skills and other

non financial resources

  • Uncertainty
  • Time – detraction from direct

value creation

  • Payoff – when will we benefit?
  • Current science limitations –

Packaging and Ovens

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Teams deliver innovation

  • Organisational Culture is

paramount

  • Failure leads to increasing

chance of future success (outputs become inputs)

  • Patience and trust
  • License to play - playfulness
  • Balanced teams – Belbin it
  • Education, exposure and

experience;

  • New knowledge and awareness
  • Meet/Greet/Observe – horizon scan
  • New skills
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Case Study Examples

EXISTING AND IN DEVELOPMENT INNOVATIONS

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IntenseTM Tomatoes

  • The first UK sandwich manufacturer to use IntenseTMTomatoes
  • A non-GM tomato variety designed specifically for the food industry
  • This delivered a wide range of quality enhancements
  • Intense red colour
  • Rich flavour
  • Robust texture
  • Strong cell walls do not seep liquid when cut
  • 95% reduction in ‘soggy sandwich’ complaints
  • The plum shape meant yield increased by 8%
  • Tomato waste was reduced by 20%
  • 1:4 waste for normal MM Tomatoes
  • 1:24 for Intense
  • Cost us the same as standard tomatoes
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Verity’s Grace

  • The first UK sandwich manufacturer to develop our own variety of lettuce
  • Process yields increased by 12%
  • Preparation reduced from 16 cuts to just two
  • 50% cost saving
  • Lettuce waste reduced by 20%
  • Elimination of white stalk and brown lettuce complaints
  • Aesthetically and nutritionally superior to Iceberg
  • Grown in greenhouses all year round (without artificial light)
  • Enhanced food safety
  • Named after Heather Raynor’s baby daughter, born the same time!
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Cultural Change Programme – Organisational Innovation

  • Trust, Care and Respect
  • Ensuring our innovative

supporting culture continues to grow and flourish

  • Upskilling our production
  • perators to technicians
  • Flat structure, fully empowered

teams to facilitate delivery

  • Ensuring higher needs of

fulfilment and growth are attained by all staff

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Project: Rosemary Gardens

➢TO ASSESS THE FEASIBILITY OF INHOUSE MICRO LEAF AND HERB PRODUCTION;

  • Salad cress
  • Rocket
  • Spinach
  • Flat and curly parsley
  • Chives
  • Coriander
  • Mint
  • Dill
  • Lettuce
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Digital Transformation Project: Transform

  • Digital system development

across all departments and functions.

  • Smart systems and workflow
  • Management by exception
  • Utilisation of AI assistants
  • Interconnectedness between all

systems enhanced

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Summary – to reflect on

  • Innovation is a process as well as an output
  • Different levels of innovativeness – related to number of benefits

across multiple areas

  • Requires inputs and activities
  • Outputs of innovation activities become inputs for new innovation

activities

  • Innovations open doorways to other innovation types
  • Teams deliver innovation
  • Investing in teams (inputs) is critical
  • Culture is the defining factor of success
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Thank you for your attention Q&A