Information Technology Information Technology at Small Colleges at - - PDF document

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Information Technology Information Technology at Small Colleges at Small Colleges ASCUE ASCUE 2005 2005 Myrtle Beach, SC Myrtle Beach, SC June 13, 2005 June 13, 2005 ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 1 1 David V.

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Information Technology Information Technology at Small Colleges at Small Colleges

ASCUE ASCUE’ ’2005 2005 Myrtle Beach, SC Myrtle Beach, SC June 13, 2005 June 13, 2005

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David V. Cossey David V. Cossey

  • BA, The King

BA, The King’ ’s College s College

  • MA, Lehigh University

MA, Lehigh University

  • MS, University of Rhode Island

MS, University of Rhode Island

  • Chief Information Officer

Chief Information Officer – – Union College Union College

  • Director of Computing and Instructional

Director of Computing and Instructional Technology, The Wharton School at the Technology, The Wharton School at the University of Pennsylvania University of Pennsylvania

  • Barrington College, Director of Computer

Barrington College, Director of Computer Services and Assistant/Associate Services and Assistant/Associate Professor of Mathematics and Computer Professor of Mathematics and Computer Science Science

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Union College Union College

Schenectady, New York Schenectady, New York www.union.edu www.union.edu

  • Founded 1795

Founded 1795

  • 2,100 students

2,100 students

  • Liberal Arts

Liberal Arts

  • Engineering programs since 1845

Engineering programs since 1845

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Student Survey Student Survey – – May 2005 May 2005

16.6% 16.6% Own a PDA Own a PDA 0.34% 0.34% None None 0.2% 0.2% Own Tablet PC Own Tablet PC 45% last year, 45% last year, 15% previous 15% previous year year 78.3% 78.3% Own Laptop Own Laptop 21.6% 21.6% Own Desktop Own Desktop 98% last year 98% last year 99.7% 99.7% Own a PC Own a PC

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Student Survey Student Survey -

  • 2005

2005

  • 93.6% use/used Blackboard for courses

93.6% use/used Blackboard for courses

  • 91.1% of residence hall students have

91.1% of residence hall students have connected to connected to ResNet ResNet

  • 55.2% of respondents have used Union

55.2% of respondents have used Union’ ’s s wireless network wireless network

  • Many comments about wireless

Many comments about wireless – – love it, love it, want it in more areas, etc. want it in more areas, etc.

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Must never forget our purpose in Must never forget our purpose in utilizing technology utilizing technology

  • Enhance/enrich the academic experience

Enhance/enrich the academic experience

  • Further research efforts of faculty and

Further research efforts of faculty and students students

  • Assist and facilitate the administrative

Assist and facilitate the administrative activities of the institution activities of the institution

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Important to ask Important to ask

“ “What What’ ’s the (business) problem s the (business) problem for which this (technology) is a for which this (technology) is a solution solution” ” NOT “What can we use this (technology) for?”

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Illustration Illustration

When is the When is the right right time to deploy a time to deploy a given technology? given technology?

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Kennebec River – Bath, Maine - Summer of 2003

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“ “. . . have to decide when to . . . have to decide when to play play” ”

  • George Hickman

George Hickman CIO, Albany Medical Center CIO, Albany Medical Center

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Wireless Wireless

  • Growing demand

Growing demand

  • On recent student survey

On recent student survey – – students love students love it, want it in more locations it, want it in more locations

  • Fueled by growth in laptop purchases

Fueled by growth in laptop purchases

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Wireless Society Wireless Society

CNN 11-23-2003

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Wireless Goals at Union Wireless Goals at Union

  • All common/study spaces in all residence halls

All common/study spaces in all residence halls

  • All common/study spaces on campus

All common/study spaces on campus

  • Lounges

Lounges

  • All classrooms

All classrooms

  • Labs

Labs

  • Entire library

Entire library

  • Outside spaces where students congregate

Outside spaces where students congregate

  • etc.

etc.

  • Currently over 120 access points deployed (and

Currently over 120 access points deployed (and the number is growing) the number is growing)

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Notebook Computers Notebook Computers (portable computing) (portable computing)

  • Prices down

Prices down

  • Students are voting with their purchases

Students are voting with their purchases

45% 45% Spring 2004 Spring 2004 15% 15% Spring 2003 Spring 2003 78% 78% Spring 2005 Spring 2005 Percent of students Percent of students

  • wning laptops at Union
  • wning laptops at Union

Year Year

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Notebook Computers Notebook Computers

  • Sales of notebook computers has passed

Sales of notebook computers has passed that of desktop computers that of desktop computers

  • Factors:

Factors:

  • Declining costs of notebooks

Declining costs of notebooks

  • Wireless

Wireless

Source: ABC Evening News, June 6, 2005

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Tablet PCs Tablet PCs

  • In concept they may be the best match for

In concept they may be the best match for student use student use

  • Consumer models now coming out

Consumer models now coming out

  • prices are going down

prices are going down

  • Less intrusive in class, at conference, etc.

Less intrusive in class, at conference, etc.

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Administrative Computer Systems Administrative Computer Systems

  • Shakeout in the industry (e.g.

Shakeout in the industry (e.g. Jenzabar Jenzabar, , Oracle/PeopleSoft, SCT Oracle/PeopleSoft, SCT Sungard Sungard

  • Investor group)

Investor group)

  • 3

3rd

rd or 4

  • r 4th

th generation systems

generation systems

  • Graphical interfaces

Graphical interfaces

  • Off

Off-

  • the

the-

  • shelf (not as much do

shelf (not as much do-

  • it

it-

  • yourself)

yourself)

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Administrative systems Administrative systems

  • Increasingly integrated

Increasingly integrated

  • Important consideration

Important consideration – – staffing and staffing and skills needed to support skills needed to support

  • Running on Windows now

Running on Windows now

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Multimedia Multimedia

  • Faculty and students want more than just

Faculty and students want more than just static images static images

  • Videotape

Videotape digital digital

  • Skills needed

Skills needed – – more than when just more than when just manipulating still images manipulating still images

  • Video capture/video production

Video capture/video production

  • NEXT SLIDE

NEXT SLIDE – – What we do What we do

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What We Do What We Do

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Electronic Classrooms Electronic Classrooms -

  • types

types

  • Presentation

Presentation

  • Collaborative computer classrooms

Collaborative computer classrooms

  • Computer classrooms

Computer classrooms

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Easy Easy-

  • to

to-

  • use

use

  • As little

As little “ “cable cable-

  • plugging

plugging” ” as possible as possible

  • Allow for Improvisation

Allow for Improvisation – – video, DVD, etc. video, DVD, etc. – – use as the situation evolves (in class) use as the situation evolves (in class)

  • Provision for use of notebook computers

Provision for use of notebook computers as well as for as well as for “ “installed installed” ” computer in room computer in room

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Presentation classrooms Presentation classrooms at Union College at Union College

  • Permanently mounted projector

Permanently mounted projector

  • Lectern with equipment

Lectern with equipment

  • VCR

VCR

  • DVD player

DVD player

  • Computer

Computer

  • Document camera

Document camera

  • Control system

Control system

  • Audio w/mounted speakers

Audio w/mounted speakers

  • Networked

Networked

  • Cable TV

Cable TV

  • Connection(s

Connection(s) for ) for labtop labtop computer computer

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Every Every classroom has classroom has

Behind the lectern

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Collaborative computer classroom Collaborative computer classroom

  • everything in a Presentation Classroom

everything in a Presentation Classroom

  • plus one computer to be shared by 1

plus one computer to be shared by 1-

  • 4

4 students in a collaborative learning students in a collaborative learning situation situation

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Full computer classroom Full computer classroom

  • everything in a Presentation Classroom

everything in a Presentation Classroom

  • plus one computer for each student

plus one computer for each student

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Online Learning Online Learning

  • Not just for distance education

Not just for distance education

  • To supplement/complement class material

To supplement/complement class material

  • To collect assignments

To collect assignments

  • Post class notes

Post class notes

  • . . . etc.

. . . etc.

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Online Learning Online Learning

  • Course Management System (CMS)

Course Management System (CMS)

  • Examples: Blackboard,

Examples: Blackboard, WebCT WebCT, etc. , etc.

  • Commercial versus Open Source (e.g.

Commercial versus Open Source (e.g. sakai sakai) )

  • http://sakaiproject.org/

http://sakaiproject.org/

  • 93% of our students have used

93% of our students have used Blackboard for courses Blackboard for courses

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Sakaiproject.org Sakaiproject.org

  • A community source software development

A community source software development effort to design, build and deploy a new effort to design, build and deploy a new Collaboration and Learning Environment (CLE) Collaboration and Learning Environment (CLE) for higher education. for higher education.

  • The Project began in January, 2004.

The Project began in January, 2004.

  • The Sakai Project's primary goal is to deliver the

The Sakai Project's primary goal is to deliver the Sakai application framework and associated Sakai application framework and associated CMS tools and components that are designed to CMS tools and components that are designed to work together. work together.

  • These components are for course management,

These components are for course management, and, as an augmentation of the original CMS and, as an augmentation of the original CMS model, they also support research collaboration. model, they also support research collaboration.

Source: sakaiproject.org

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Security Security

  • Physical

Physical

  • Viruses, Trojans,

Viruses, Trojans, worms, etc. worms, etc.

  • Identity theft

Identity theft

  • Liability

Liability

  • Requires vigilance

Requires vigilance and new methods and new methods

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Federal regulations Federal regulations

  • FERPA

FERPA

  • HIPAA

HIPAA

  • Gramm

Gramm-

  • Leach

Leach-

  • Bliley (GLB) Act

Bliley (GLB) Act

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Staffing Staffing

  • Having enough

Having enough

  • Attracting

Attracting

  • Retaining

Retaining

  • Investing in

Investing in

Our most valuable resource!!

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Student Technology Assistants Student Technology Assistants

  • At Union

At Union – – USTAR USTAR program program

  • USTAR

USTAR – – Union Union Student Technology Student Technology Assistant Resource Assistant Resource

  • Started with a grant

Started with a grant from AT&T from AT&T

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Online library resources Online library resources (the remote library) (the remote library)

We We’ ’ve come a long way ve come a long way since the library automation since the library automation meant an online catalog meant an online catalog

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Online library resources Online library resources (the remote library) (the remote library)

  • Can level the playing field

Can level the playing field – – geographically, quantitatively and geographically, quantitatively and qualitatively qualitatively

  • Access to journals is unprecedented for

Access to journals is unprecedented for ALL libraries ALL libraries

  • Collaborative/sharing opportunities are

Collaborative/sharing opportunities are varied and wonderful varied and wonderful

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Training and online training Training and online training

  • On

On-

  • on
  • n-
  • one
  • ne
  • Small group

Small group

  • Online

Online

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“ “Webification Webification” ” of everything

  • f everything
  • Common graphical interface ( universal

Common graphical interface ( universal interface) interface)

  • Accessible from anywhere, anytime

Accessible from anywhere, anytime

  • No need for client software

No need for client software

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Windows servers Windows servers

  • Easier to manage than

Easier to manage than unix unix

  • Less steep learning curve

Less steep learning curve

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Thin client devices Thin client devices

  • Less expensive than PCs

Less expensive than PCs

  • No moving parts

No moving parts

  • Software accessed from server

Software accessed from server

  • Windows Terminal Services

Windows Terminal Services, Citrix , Citrix

  • Have over 80 of them deployed

Have over 80 of them deployed – – mostly in mostly in administrative offices, experimenting with administrative offices, experimenting with in labs in labs

  • At Union

At Union – – Neoware Neoware clients clients

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Other Other

  • e

e-

  • Portfolios

Portfolios

  • Blogging

Blogging

  • GIS (Geographic Information Systems)

GIS (Geographic Information Systems)

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We must be careful not to We must be careful not to get into an get into an “ “arms race arms race” ” over

  • ver

technology technology

Unfortunately, maybe we Unfortunately, maybe we already are already are