Infor EAM v11 Showcase Barry Diedericks 24 March 2016 Agenda - - PowerPoint PPT Presentation

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Infor EAM v11 Showcase Barry Diedericks 24 March 2016 Agenda - - PowerPoint PPT Presentation

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Infor EAM v11 Showcase Barry Diedericks 24 March 2016 Agenda Introductions Infor Enterprise Asset Management (EAM) Overview Infor Enterprise Asset Management (EAM) Demo Questions and Answers Introducing Infor EAM Enterprise Asset

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24 March 2016

Infor EAM v11 Showcase

Barry Diedericks

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Agenda

Introductions

Infor Enterprise Asset Management (EAM) Overview Infor Enterprise Asset Management (EAM) Demo

Questions and Answers

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Introducing Infor EAM – Enterprise Asset Management

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Where does EAM fit in?

ERP

(Enterprise Resource Planning)

EAM

(Enterprise Asset Management)

PLM

(Product Lifecycle Management)

PCM

(Product Configuration Management)

SCM

(Supply Chain Management: Planning, Scheduling, S&OP)

Barcoding

Managing Inventory

Service Management

The A-Z of a service company with field technicians

Performance Management

BI, Analytics, Big Data

Approva

Governance and Monitoring

XM

Time Sheets and Expense Management

Architecture

Workflow, Event Management, easy integration, Social for business and mobile.

Technology

ION, Mongoose, Mingle

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Some global Infor EAM customers

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Some local Infor EAM customers

Manufacturing Facility Management Government Utilities

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30 Years of Leadership and Innovation

2006 2012 Enterprise Asset Management 15,000 Customers Worldwide

MP2 MP5

Web-based / Cloud Multi-Site/Language Calibration/e-Sig GIS

Call Center Asset Sustainability Advanced Mobile

Infor EAM Infor EAM

Reliability, Verticals Sustainability 10x ION

Continuous Innovation

1986 1990 2000  #1 EAM Vendor – 2010 & 2011 Plant Services Review  2 x Product of the Year awards for 2015 - PlantEngineering.com

 Maintenance Software Category  Energy Management Category

2016

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Solution Footprint – Infor EAM

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Introducing Infor EAM v11.2

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EAM Deployment Examples

Mining Public Sector Healthcare Hospitality & FM Manufacturing

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EAM Deployment Examples

Mining equipment, pipelines and plant Asset and building management Operating Theatre and Hospital Cleaning Schedules Cleaning and managing

  • ver 2000

ATM’s & Branches Managing 5000 road maintenance contractors

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Global Solution

Single Database User Focus:

Role Based Mobile / Tablet / Desktop Language

User Focus:

Role Based Mobile / Tablet / Desktop Language

User Focus:

Role Based Mobile / Tablet / Desktop Language

Organization 1 Organization 2 Organization 3

Organization Specific:

People Equipment Data

Multiple Locations / Departments Organization Specific:

People Equipment Data

Multiple Locations / Departments Organization Specific:

People Equipment Data

Multiple Locations / Departments

Multi-Organisation Support

Share Common

Reports Analytics Data Processes Best Practices

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Work Order Interaction

Work Orders

Call Centre Self-service & Requestor Planned Maintenance Mobile Contractor Portal

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Capture all information

External cost Material cost Labour cost

Work Orders

Supporting Documents Downtime Hours Feedback & Comments Labour Hours Task Activities

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New Infor EAM Features and Functions

Asset Reservations Key Management Contractor Portal Case Management Enhanced Call Centre Service Request Portal Workspace Management GIS Improvements Mobile support

– Windows Mobile 8.1 and 10 – iOS – Android

Sets & Consists (Transit) Checklists Extensibility Framework Mechanic’s Kiosk Quality Surveys New Import Utility 14 Languages Health and Safety Enhanced Document support

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Asset Reservations

Ability to schedule and reserve high demand assets

– Vehicles – Conference Rooms – Specialised Tools – IT Assets – Cranes

Integrated with the asset rental capability in Infor EAM Graphic Visualisation of availability on the Reservation Calendar Bundled with an EAM Requestor License

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Asset Reservations

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Key Management

Manage Locks and keys

– Associated Keys – Assignment of keys – Master Keys – Key Rings

Vehicles

– Pool Vehicles

Buildings Safes

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Case Management

Incident Tracking

– Accidents – Spillages – Corrective Action Requests

Can manage unlimited number of tasks

– Checks – Follow up tasks – Shift & Operator Notes

Bundled with an EAM Requestor License

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Case Management Sample

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Quality Surveys

Obtain customer feedback from

– Call Centre – Work Order – Incident Requests

Generated through Infor ION Results stored for reporting and analysis

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Quality Surveys

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Mechanic’s Kiosk/Workbench

Touchscreen support Allow easy input for mechanics at floor level

– Accept work assigned – Selection of spare parts

  • Request
  • Issue
  • Returns

– Review attached documents – Auto recording of booked hours

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Checklists

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Checklists – Follow Up Work Orders

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Extensibility Framework

Unlimited Custom Fields User defined Grids Clone of Screens User defined Screens

– And associated database tables

Business Flex rules on screens Integrated directly into Infor EAM

– List views – Record views – Menu options – Screen tabs

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Workspace and Move Management

Define workspaces including furnishings

– Cubicles, offices and conference rooms

Assign workspaces to employees Track unused workspaces Move individuals with/without furnishings and equipment Managed with work orders

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PPM Forecasting and Planning

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Contractor Portal

Allow contractors to:

– See work allocated to them – Complete work cost estimates

  • Labour costs
  • Material costs
  • Miscellaneous costs

– Enter comments onto Work Order – Attach documents and attachments

Includes Asset Inspection Checklists Bundled with an EAM Requestor License

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Contractor Portal

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Document Support

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Document Support

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Safety Management

Hazards and Precautions Job Safety Analysis LockOut / TagOut Permit to Work

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Safety Management

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Safety management

Permits Lockout / Tagout Safety Regulations

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Safety Management

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Safety is not optional

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Metering and Monitoring

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Metering and Monitoring

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Sustainability

Energy Water Waste Greenhouse Gas Emissions Transparency

  • f Actions

to Customers Business Insights / Reductions Corp Policy & Metrics

Sustainability Information

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Energy & sustainability monitoring

“With Infor EAM Asset Sustainability, we gained annual energy savings of $200,000 during the first phase, and increased overall efficiency and maintenance productivity by 25%”

Energy Performance Management Sustainability Tracking & Reporting

Alerts Asset Evaluation Monitoring Energy Star Integration Performance Forecasting Emission Reporting Project Tracking Trend Analysis

Infor Difference: One integrated system improves awareness, action, alignment across the enterprise

+

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GIS Support

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Enhanced Call Centre

Enhanced Hierarchy Support

– Campus

  • Buildings

– Floors » Rooms

  • Assets

Deadline date & time

  • Hours to Deadline

– Auto refreshes – Goes red when deadline has expired – VIP caller status

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Enhanced Call Centre

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Service Requests

Links directly into the Call Centre Module Reduce telephone/email reported incidents Allows attachment of documents/pictures

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Service Requests

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Other Enhancements

Infor Document Management support

– Attach, approve/validate and share documents – Can share documents outside of EAM

Service Delivery Matrix

– Link suppliers to buildings, equipment and service codes – Restrict the risk of assigning incorrect suppliers

Mingle Enterprise Functionality

– Can approve Work Orders / Purchase Orders without EAM user license

Linking Reports to Screen Tabs Active Reporting

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Other Enhancements – Mingle Integration

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Other Enhancements – Mingle Integration

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Other Enhancements – Mingle Integration

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Other Enhancements – Mingle Integration

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Other Enhancements – Tabbed Reports

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Other Enhancements - Active Reporting

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Business Vault

Sales Dashboard 3rd party solutions

LN WMS EAM 3rd Party Apps

Infor Ming.le TM Inforce

XML

Documents

Connecting Infor EAM to the world

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Infor EAM v11 Demo

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Easy, Cost-effective Implementation

EAM implementation can be fast and relatively painless, particularly with those EAM systems which allow you to implement in sections, as you see fit.

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Unlimited number of Assets

Some EAM systems charge per asset, which could be prohibitive for an asset-heavy company. Other EAM systems however, charge per user, with an unlimited number of assets tracked.

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Easy to use

Most leading EAM systems have been designed to be used by entry-level data capturers, allowing everyone from shop steward to finance manager to participate.

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Able to integrate

Infor uses a universal platform that allows EAM to be easily integrated into any other IT systems you currently have.

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Rollout as required

Although EAM offers a diverse range of features, you can start with the simplest benefits and introduce

  • ther features as and when you need to.
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Thank you

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