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Improving Risk Management in Software Production - from theory to practice FINESSE SPI 13.4.1999 CCC Software Professionals Jouko Luukas What is RISK? Risk is defined as the potential of occurrences that would be detrimental to the

SLIDE 1

Improving Risk Management in Software Production

from theory to practice

FINESSE SPI 13.4.1999

CCC Software Professionals Jouko Luukas

SLIDE 2

What is RISK?

Risk is defined as the potential of occurrences

that would be detrimental to the project.

Risk may have a negative impact on the

project in terms of cost, delay or performance.

An opportunity

SLIDE 3

RISKs exists - as we all know

How it goes:

“I have bad feeling”
“No actions needed, ...later”
“Project looks okey, nothing to worry ? or...”
“I am very busy in project, there was something

but”

“It’s too late, it really happened - I actually knew

it!” WHY I DIDN’T WORK TO PREVENT RISK ?

SLIDE 4

Risk factors

Project Product Company Environment Customer

strategy external contract marketing

rganization

process definition service/ maintenance finance technical planning

SLIDE 5

What is risk management?

FORECAST, IDENTIFY, QUANTIFY, CLASSIFY,

ANALYSE, MITIGATE, AVOID, TRANSFER, REDUCT, MONITOR, CONTROL,…

BUT IN A SYSTEMATIC WAY !
Risk management is the process of identifying

risks, planning to avoid or reduce their consequences and following risks and mitigation action during project life.

SLIDE 6

The risk management process

Identification Assessment Action Plan Follow-up

feedbacks Challenge : Integrating risk and project management in a

consistent and effective manner

SLIDE 7

Risk classes

Risk Class

1. Strategic
2. Marketing
3. Contractual
4. Financial
5. Master plan
6. Definition
7. Process (WBS - Work Breakdown Structure)
8. Product (PBS - Product Breakdown Structure)
9. Organisation (OBS - Organisation Breakdown)
10. Operational
11. Maintenance
12. External

pre post

SLIDE 8

Risk management approach

Department 1 Department 2 Project A B C D E F Company

Risk management at project level Risk management at organisation level

SLIDE 9

Contact

CCC Companies

Lentokentäntie 15 90460 Oulunsalo FINLAND Tel: +358 8 5205 111 Fax: +358 8 5205 222 e-mail: jouko.luukas@ccc.fi e-mail: riskdriver@ccc.fi