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Oxford Inflammatory Bowel Disease MasterClass IBD Specialist Nursing in Oxford Kate Griffiths & Penny Love IBD Advanced Nurse Practitioners Sept 2013 What about you? 1. Role of the IBD nurse (UK) Telephone advice line Follow-up


  1. Oxford Inflammatory Bowel Disease MasterClass IBD Specialist Nursing in Oxford Kate Griffiths & Penny Love IBD Advanced Nurse Practitioners Sept 2013

  2. What about you?

  3. 1. Role of the IBD nurse (UK)  Telephone advice line  Follow-up clinics  Rapid access clinics  In-patient support  Managing an immunosuppression service  Administration and monitoring of anti-TNF therapy  Nutritional support  Education and counselling  Developing and defining IBD services  Liaising with the multidisciplinary team  Involved in the care of patients with IBD Royal College of Nursing (RCN) Gastroenterology and Stoma Care Forum. Stansfield et al (2007) Roles  Undertaking endoscopy Descriptives for Inflammatory Bowel Disease Nurse Specialists.  Co-ordinating colorectal cancer surveillance Available through:www.rcn.org.uk

  4. 1. Role of the IBD nurse (UK)  Telephone advice line  Follow-up clinics  Rapid access clinics  In-patient support  Managing an immunosuppression service  Administration and monitoring of anti-TNF therapy  Nutritional support  Education and counselling  Developing and defining IBD services  Liaising with the multidisciplinary team  Involved in the care of patients with IBD  Undertaking endoscopy Royal College of Nursing (RCN) Inflammatory Bowel Disease Network. Mason et al (2012) Inflammatory Bowel Disease Nursing. Results of an audit.  Co-ordinating colorectal cancer surveillance Available through:www.rcn.org.uk

  5. 1. Role of the IBD nurse in Oxford  Telephone advice line  Follow-up clinics  Rapid access clinics  In-patient support  Managing an immunosuppression service  Administration and monitoring of anti-TNF therapy  Nutritional support  Education and counselling  Developing and defining IBD services  Liaising with the multidisciplinary team  Involved in the care of patients with IBD  Undertaking endoscopy  Co-ordinating colorectal cancer surveillance

  6.  IBD Advanced Nurse Practitioners  IBD Research Nurses

  7. IBD Advanced Nurse Practitioners  One definition of ANP’s encompassing role is: “aspects of education, research and management but is firmly grounded in direct care provision or clinical work with patients, families and populations.”  Advanced level nurses: "understand the implications of the social, economic and political context of healthcare. Their expertise, experience, professional and clinical judgment are demonstrated in the expert nature of their practice and the depth of their knowledge” Dame C. Beasley (CNO 2012).

  8. Advice Line • Triage  Telephone and Email • Early Intervention  Monday to Fridays • Rapid Access  Majority contact returned same day  Administrative calls returned by IBD Administrator 2012-2013  Clinical calls returned by IBD nurse  1,626 contacts  77% charged (£25)  = Income: £31,666

  9. Advice Line • Triage • Early Intervention • Rapid Access Advice Line Contacts 200 Number of Contacts 150 100 Contact 50 0 2008 2009 2010 2011 2012 2013 January each year

  10. Advice Line • Triage • Early Intervention • Rapid Access Outcome Outcome Not-urgent Non-urgent Urgent Urgent Admit Admit September – January 2013 November 2007

  11. Advice Line Audit  The Advice line provides direct access to the IBD team for IBD patients without them having to get in contact via primary care services.  Patient surveys were sent to 109 patients who phoned the IBD Advice line consecutively in October 2012. The survey was to ascertain what the main reason was for their contact, whether their query was answered in a timely manner, whether their worries were alleviated by the end of the consultation and whether the appropriate questions and/or investigations were carried out.  There was a 57% response rate with overall very positive results. 100% of patients said that they would use the advice line again, with 94% of patients praising the service in very positive terms such as an “ invaluable and reassuring tool ”.  The IBD team have been able to measure the results of the patient survey and set clear goals for streamlining the advice line service in accordance with patient comments.

  12. Advice Line - Ideas  Triage to clinic as main role  Check in for well patients  Results given

  13. Follow-up clinics OUT-PATIENTS Face to Face  Smoking Cessation  New diagnoses  Transition  Lifestyle issues  Surgery  Adolescents  (Nutrition)  Lack of understanding  Medication:  New medication  Research  Topical Therapy  Psychological support  Review/Compliance  Anti-TNF  General Review

  14. Follow-up clinics OUT-PATIENTS 12 Month TELEPHONE  Instruction Letter  History reviewed prior  Set time to call  Blood tests prior 2010-2011  Protocol agreed OUH Income: £21,701  Self-audit / Nurse-led PCT Saving: £47,575  Medical support as needed Now 900 slots/year

  15. Follow-up clinics OUT-PATIENTS 12 Month TELEPHONE advantages  Management:  Patients: - Income and Savings “It saved another trip to the hospital” - Clinic capacity “Blood results on the day  Physicians: means you have answers” - History “I saved parking money” - Context reviewed “No travelling time” - Clinic capacity - Cancer surveillance

  16. Follow-up clinics  Virtual clinics  Face-to-face reviews as main review  Immuno-suppression clinics  Specialist clinics e.g. new diagnoses

  17. Inpatient Support

  18. Inpatient Support (communication) UK IBD Standards: IBD inpatients should be seen by an IBD Nurse  Trust  Transition  Translation  Teaching  Team liaison IBD Standards Working Group: Association of Coloproctology for Great Britain and Ireland, British Dietetic Association, British Society of Gastroenterology, British Society of Paediatric Gastroenterology, Hepatology and  Translational Research Nutrition, Crohns and Colitis UK, Primary Care Society for Gastroenterology, Royal College of Nursing (2009) IBD Standards. Available at:www.ibdstandards.org.uk/

  19. Inpatient Support (action) UK IBD Standards: IBD inpatients should be seen by an IBD Nurse  Re-evaluate  Research  Refer  Reviews organised IBD Standards Working Group: Association of Coloproctology for Great Britain and Ireland, British Dietetic Association, British Society of Gastroenterology, British Society of Paediatric Gastroenterology, Hepatology and Nutrition, Crohns and Colitis UK, Primary Care Society for Gastroenterology, Royal College of Nursing (2009) IBD Standards. Available at:www.ibdstandards.org.uk/

  20. Administering and Monitoring Anti-TNF therapy Wards IBD Endoscopy Clinic IBD NURSE REFERRAL form IBD Nurse And ASSESSMENT form and GI pharmacist Stop Change Continue Central Records Patient reviewed in Administration of Updated Biologics clinic Anti-TNF IBD Advice Line

  21. Administration of Anti-TNF therapy A n t i - T N F t h e r a p y o n w a r d 5 F 2 0 0 8 - 2 0 1 0 8 0 7 0 6 0 A n ti- T N F th e r a p y o n 5 0 w a r d 5 F rs e 4 0 b m L in e a r ( A n ti- T N F u 3 0 t n A n th e r a p y o n w a r d 5 F ) n tie 2 0 a P 1 0 0 O O r ly r ly r p t p t p c c 8 A u 9 A u 0 A 0 0 1 J J - - - n n n a a a J J J M o n t h

  22. Administration of Anti-TNF therapy 5F Day Cases 2010-2011 90 80 Patient numbers 70 Anti-TNF 60 Ferrinject 50 40 Linear (Anti-TNF) 30 Linear (Ferrinject) 20 10 0 1 2 3 4 5 6 7 8 9 10 11 12 Month

  23. Administering and Monitoring Anti-TNF therapy Gastroenterology ward Nurses Specialist Nurses  Ward and Day case unit:  2 sessions per week:  Maintenance Infliximab  Teaching of Adalimumab  Initial dose of Infliximab for inpatients  Initial Doses of Infliximab  Coordinating changes  Liaising with MDT  Protocols and Service design (Refer to IBD nurse and/or Gastro pharmacist for pre- (Counselling and pre-start start counselling and pre- checks done prior) start checks)

  24. Incurred Costs Cost per hour / set of Number hours / Total Cost Cost equip infusions Ward Nurse £21.37* x7.5 £160.28 (mid band 6 / top 5 - on cost) £27.37* IBD Nurse X10 £273.70 (band 7 - on cost) Infusion equipment Cannula £0.24* x10 £87.70 £521.68 Giving Set £5.81* Filter £2.72* Chargeable Charge per admission Minimum number Charge admissions Price Day Case Admission £404 x10 £4040 Charge – Cost = Balance 4040 – 521.68 = £3518.33 *Figures calculated in 2009-2010 tariffs

  25. Anti- TNF’s Ideas  Give all Anti- TNF’s  Give less Anti- TNF’s (ie healthcare at home)  Phone Anti-TNF patients (virtual clinics) re bloods, monthly review, individual funding requests, liaising with healthcare at home/setting up home delivery

  26. Liaising with the MDT Weekly MDT meeting  Attendance Medics Dieticians Surgeons Pharmacists Radiologist Trainees Histopathologist Nurses  Participation in discussion,  Meeting preparation from notes  Meeting discussion recorded  Actioned as appropriate  Patient advocate

  27. MDT – Ideas  Choice of patients e.g. all patients on TNF, for surgery etc

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