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IACCmeetings.com 1 A brief overview of IACC An overview of the - - PowerPoint PPT Presentation

Visioneering the Meeting Spaces of the Future Mark Cooper, IACC IACCmeetings.com 1 A brief overview of IACC An overview of the meeting room of the future initiative Review the key findings from the What we will research and look at


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Visioneering the Meeting Spaces of the Future

Mark Cooper, IACC

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IACCmeetings.com

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What we will look at today.

A brief overview of IACC An overview of the meeting room

  • f the future initiative

Review the key findings from the research and look at inspiring new environments Consider how tech and AV is effecting meetings Review Trends in F&B Look into Top Tech Trends

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IACC Fast facts.

1981 >350 venues 25 countries 1% share Unique

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Meeting rooms Food & beverage Recreation Fitness Technology

Typical.

Guest Rooms

Guest rooms Food & Beverage Recreation Fitness Technology

Meetings

Vs.

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Innovation relies on managed serendipity – The ability to leverage the productive collision of PEOPLE and IDEAS through the right tools and the right PLACES.

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Most Popular. Why?

Image source: The Guardian

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Group Discussion

So what do we think a venue focused on meetings will look like in 5 years time? How will people learn ? How will people communicate/collaborate ? What will meeting rooms look like ? What will be important for a venue to offer ?

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Let’s look at the 2017 trends, from a planner perspective.

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Bringing together the brightest minds in the industry.

IACC members Meeting planners Industry experts Suppliers

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150 respondents from five continents We looked for geographical and generational divides We asked if venue marketing practices aligned with buyers priorities? Good distribution of planners across corporate, association and government meetings

IACC meeting room of the future.

Survey background.

Meeting planner survey:

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Key findings.

Meetings now and in the future

Planners recognised the impact of the venue

  • n delegates’

productivity and creativity A great experience and purpose will remain constant no matter what age groups attend the meeting. Objectives and goals pointing towards delegate engagement

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Key findings.

Meetings now and in the future

20% of respondents report they expect increased pressure to stay ahead of the curve with latest & greatest tech 28% of planners indicate an increased emphasis on providing stronger ROI measurements

79% of planners say nutritional info should be displayed on food stations

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Key findings.

Meetings now and in the future

75% of respondents report experience creation will become more important. How do we become better partners? 23% of respondents would prefer to

  • utsource meeting

elements. Opportunity? Creative thinking and ideas generation

  • vertakes productive

meetings!

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Availability of high quality broadband is critical in meeting venues Meeting room acoustics impact the overall quality of the meeting/conference Meeting room lighting impacts the overall quality of the meeting/ conference It is important to have collaborative spaces outside of the meeting room for informal gatherings at my meeting venues It is important to have the flexibility to change layouts in meeting rooms I am looking for different meeting space elements today than I was two to five years ago

6.3 6.4 8.2 8.3 8.7 8.8 9.2 Yes 54% No 35% Unsure 11%

Can brands alone give confidence and reassurance that the meeting product and services will be of a high standard? ng facilities when choosing a meeting venue

62% using large brands but they are not seen as creative as independents. Problem? Lower risk?

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Planners told us what really matters!

Availability of high quality broadband is critical in meeting venues Meeting room acoustics impact the overall quality of the meeting/conference Meeting room lighting impacts the overall quality of the meeting/ conference It is important to have collaborative spaces outside of the meeting room for informal gatherings at my meeting venues It is important to have the flexibility to change layouts in meeting rooms I am looking for different meeting space elements today than I was two to five years ago It is important to have

  • utdoor meeting facilities when choosing

a meeting venue

6.3 6.4 8.2 8.3 8.7 8.8 9.2

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Key findings.

Physical meeting space and design

A noticeable trend in creating venues which emulate a homely setting A number of respondents believe the space outside of the meeting room is as important as the space inside Spaces must facilitate more conversational delivery, not content driven

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Blurring the lines between home and venue.

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INNOVATION

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More informal breakout spaces.

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Key findings.

Breaks & meals

Planners split between shorter breaks more

  • ften or longer

breaks, more networking time! Food and beverage

  • fferings directly

link to attendee satisfaction and the personalised experience Increase in the number of requests to accommodate allergies, personal eating plans or preferences Lack of accommodation for dietary needs is the top issues planners encounter with venues!

Food service that supports various delegate networking sessions is important

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Informal, flexible and grazing style dining.

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No more signing bar checks!

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Bringing experiences to the table

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Key findings.

Communications and Connections

Responders not entirely sure what to expect from VR.

Highest cost is

  • keynote. When it

becomes more affordable to bring a hologram keynote, this tech will take

  • ff

Lower number implemented conference apps in

  • 2017. A trend?
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A clear link between collaborative tech and engagement reported from planners.

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Key findings.

2017 Trends in Meetings Technology

58% of meeting

  • rganisers wont

shortlist a venue with no internet performance guarantee 72% of planners say free or affordable broadband will be critical in next 5 years Security of data will be more important in future

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It’s no longer just about Speed Mbps.

Speedchecker Apps a good start It’s about the venue infrastructure Its about the age of the equipment

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Internet Infrastructure

Effectiveness of distributing the bandwidth throughout a venue Planners cannot evaluate the same as other services or facilities. ? Location of Access points key, indoors and

  • utdoors. ?

Newer Access Points take more people ? Audience collaboration needs bandwidth ?

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Download your copy of the IACC Internet Guide at IACCmeetings.com

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Summary and findings.

Well designed, dedicated meetings focused spaces are essential Meetings needing to be well supported by knowledgeable staff Meeting planners will need to be aware of which meeting environment will best match their organisation’s culture Technology must be easy to integrate and just work!

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Questions and answers.

www.IACCmeetings.com