How do you learn? 1 Nurture Your Library & Grow Community - PDF document

Building a Learning Communit y: Applying & Learning Web 2.0 Jane Dysart Dysart & Jones Associates OLA, January 2009 jane@dysartjones.com How do you learn? 1

Nurture Your Library & Grow Community Learning � Technology & Web 2.0 � Learning 2.0 � Examples � Plan � Ideas Technology is not going away! � Pew Internet & American Life Project � http://www.pewinternet.org/ 2

Technology is not going away! � 75% of American adults use the internet; 78% own a cell phone � 62% of young adult users have uploaded pictures to Flickr; 34% of others � 58% of online teens have created their own profile on a social network like MySpace or Facebook; and 35% of adults have a profile on a social networking site � 39% of online teens have shared their own creations online (artwork, photos, stories, videos); 21% of adults � 26% of young adults have worked on web pages or blogs for others, including those for groups they belong to, friends, or school assignments; 13% of adults do this � 33% of college students keep blogs & post regularly; 54% read them; adults with blogs 12% & 35% read Technology is not going away! � 57% of online adults have used the internet to watch or download video. 19% do so on a typical day. 74% who have broadband access watch or download videos � 28% of young adult internet users have uploaded videos to the web; 14% of adults � 83% of online Americans have used the internet to pursue their hobbies; 27% have looked for housing online & according to the NAR over ¾ of home buyers in the US (77%) have used the net to help in their home search; games (1/2 adults; 4/5 young adults) � 19% of online young adults have created an avatar that interacts with others online; adults 6% � 60% of online teens use the internet at libraries 3

Technology 4

Web 2.0 Definition Tim O � Reilly � What is Web 2.0 http://www.oreillynet.com/pub/a/oreilly/tim/news/ 2005/09/30/what-is-web-20.html Platform of participation Web as platform, users participation, collaboration, interactivity, conversations Using content to make connections among people Read/write web with an architecture of participation 5

� Web 2.0 generally refers to a second generation of services available on the WWW that lets people collaborate and share information online . � Wikipedia � Shared Pictures = � Shared Knowledge = � Shared Bookmarks = � Shared News = � Shared Videos = � Shared Everything = 6

Web 1.0 vs Web 2.0 Web 1.0 Web 2.0 � Britannica Online � Wikipedia � Personal websites � Blogging � Publishing � Participation � Content management � Wikis systems � Directories, � Tagging & taxonomies folksomonies Pickering Library 2.0 Manifesto � Recognize universe of info culture is changing fast and we need to respond � Educate ourselves about today � s info culture � Recognize libraries change slowly, but will work to expedite � Courageous abut proposing new services & new ways of providing services � Enjoy excitement and fun of positive change � Let go of previous practices if there is a better way � Take an experimental approach to change, and be willing to make mistakes � Won � t wait for something to be perfect before release & use feedback to make changes � Avoid making users see things the � library way � � Go where users are, online and physical spaces 7

Defining Learning 2.0 Learning is a result of this program Exploration and Discovery Play, Work and Risk The idea originally came form Stephen Abram (Sirsi/Dynix). He wanted a way to learn new and emerging technologies. He came up with a list of 43 things he wanted to learn about over the next year, specifically related to Web 2.0. Blog, Wiki � s RSS feeds etc � .. http://stephenslighthouse.sirsi.com/ Helene Blowers with PLCMC came up with the formalized curriculum of Learning 2.0 Self paced Self study 23 things 8

23 Learning 2.0 Things � Week 1: Introduction � Week 2: Blogging � Week 3: Photos & Images � Week 4: RSS & Newsreaders � Week 5: Play Week � Week 6: Tagging, Folksonomies & Technorati � Week 7: Wikis � Week 8: Online Applications & Tools � Week 9: Podcasts, Video & Downloadable audio 9

SirsiDynix Session -- Free � Helene Blowers � Technology Director, Public Library of Charlotte and Mecklenburg County � Learning 2.0 : Make "play" your New Year's resolution � Jan 09, 2007 � http://sirsidynixinstitute.com/seminar_page.php? sid=74 10

Popular Learning Tool � 85,000 library workers worldwide � 45 countries � 18 languages Learning 2.0 Libraries � York City Library 2.0 Exploration � 23 Ting: Vekommen � 23Things Remixed for Nonprofits � Bayside Online Learning � MSB-bloggen » Introduktion � 23 Things to Learn � Learning 2.0 @ Mac � St Michael's Learning 2 � GCPLS Social Networking � OCLS Learn 2.0 Contest � California School Library Learning � gcplswiki » Contest Outline 2.0 � TBLC Library 2.0 Challenge � ECU Library Learning 2.0 � Maryland Libraries Learning � NC Government Libraries - 2.0 Learning Web 2.0 � CARL Web Learning 2.0 � RCPL » 2.0 Project Timeline � Yarra Plenty Online Learning � School Library Learning 2.0 � PVLD Learning 2.0 � SJPL & SJUL Learning 2.0 � Ultimo College Library -Learning � LCPL's Learning 2.0 2-0 � MRRL Learning *Library* 2.0 � KCLS Learning 2.0 - 27 Things 11

Best Practices in Learning 2.0 � Don � t confuse learning with training � Design the program for late bloomers � Allow participants to blog anonymously � Use 1.0 methods to continually communicate � Focus on � discovery � & offer challenges � Encourage staff to work together Best Practices in Learning 2.0 � It � s not about � doing IT right � � Practice transparency & enable radical trust � Remember your culture and how you want it to change � Continually encourage � play � � Consider rewards � they work and focus attention 12

Best Practice � Involve top management � team, director, trustees, � � Demonstrate involvement, respect and valuing employee learning � Consider involving users 13

Sean Robinson, Information Technology, Allen County Public Library These are the steps we took Educate your decision makers about Learning 2.0 Know why you are doing this Get permission to move forward Find others within your organization that are early adopters. You might have to hunt a little but they are out there! 14

Allen County PL Steps Create a team � Create a team � Stages in project development: � Write vision statement � Plan the actions � Identify the resources � Implement the actions � Monitor and review and evaluate � Conclude ACPL Vision Statement � Core Competencies & Learning 2.0 at ACPL: The most important resource to our organization is its staff. � Supporting and encouraging our employees to continue to explore and develop new technological skills is the only way to keep pace with changes that we are experiencing. � Our goal is to provide a sustainable program that provides opportunities for staff to increase their skill levels in an open a sharing environment and guarantees them success. � We are proposing a plan to build on our existing curriculum and develop it further using the successful model of the Public Library of Charlotte Mecklenburg County (PLCMC). � This program is designed with two components � Core Competencies � and � Learning 2.0 � � Core Competencies are a set of building blocks that staff can use to build and strengthen their existing technology skills. � Core Competencies focus on ensuring that everyone has the essential skills to perform their jobs. � Learning 2.0 is centered on exploration and discovery . It investigates new and emerging technologies that are affecting the library world. The goal is to expose staff to new tools, encourage play, empower individuals and eliminate fear. 15

ACPL Timetable What are the your 23 things? Do you need to have 23 things? How are you going to present this to the staff? What is your launch date? How much time do you need to get your material together? Is there a marketing need? Do you need incentives? Who is going to do what? Will you steal material from other programs or develop content in house? Will you do anything special to launch the program? Are there other groups that need to be educated about this program and do you need their buy-in? Here are the steps we took. We decided there were other groups that we needed to educate about the Learning 2.0 program. We needed to talk to them. The leader of the team took on this challenge. We decided that instead of 23 things we were just going to study 21 things. We set a deadline for this project. Set milestones. Defined victories and celebrated! We then divided up the 21 things amongst the team members. Beg, borrow, steal, invent! 16