How Anaplan Used Splunk Cloud and ITSI Martin Hempstock to - - PowerPoint PPT Presentation

how anaplan used splunk cloud and itsi
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How Anaplan Used Splunk Cloud and ITSI Martin Hempstock to - - PowerPoint PPT Presentation

How Anaplan Used Splunk Cloud and ITSI Martin Hempstock to Monitor Our Monitoring & Metrics Architect Cloud Anaplan Platform About Anaplan About Anaplan The Anaplan Smart Business Platform IT FINANCE MARKETING Agile


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How Anaplan Used Splunk Cloud and ITSI to Monitor Our Cloud Platform

Martin Hempstock

Monitoring & Metrics Architect Anaplan

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About Anaplan

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About Anaplan

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The Anaplan Smart Business Platform™

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Territory and Quota Planning

SUPPLY CHAIN FINANCE HR SALES

Smart business for your enterprise

MARKETING

Planning, Budgeting, and Forecasting Financial Consolidation Reporting and Analysis Corporate Strategic Planning Tax and Treasury Workforce Planning Headcount and Payroll Planning Onboarding Workforce Optimization Sales and Operations Planning Demand Planning Supply Planning Marketing Resource Management Marketing Performance Management Account Segmentation and Scoring Trade Promotion Planning Sales Forecasting Deal Desk

IT

Agile Implementation Succession Planning Incentive Compensation

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Life before Splunk

  • Logs were stored on a central log server
  • Used egrep to interrogate logs
  • Only Level 3 and TechOps had access to the logs.
  • Understanding of the logs was limited
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Search for a log management tool

Requirements Ø Tamperproof Ø Speedup incident resolution Ø Scale Ø Easy to use Ø Grep like functionality

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Search for a log management tool

Why Ø Powerful Ø Cloud Ø Community

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Model Performance

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JVM Data

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Debug Dashboard

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Growing Splunk at Anaplan

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Evolution of Splunk At Anaplan

January 2014

  • Splunk is Born at Anaplan

March 2014 •Splunk is extended to Customer Success December 2014

  • Full time Splunk Architect role created

Feb 2015

  • Splunk is used for Customer Health

Monitoring

July 2015

  • Second Splunk Hire

September 2015

  • Built a center of excellence

March2016 •Splunk ITSI

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Development

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Glue Analysis

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Memory Optimization

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Memory Optimization

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Usage Statistics

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Application Debug

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Development Apps In house tools

Ø TA-anaplan-build-check Ø Anaplan-DWA-Simulator Ø TA-alerta Ø Word Tools

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Development Apps TA-user- agents

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Customer Success

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Performance

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Anaplan Integration

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TechOps / DevOps

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Build Report

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Bugs

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Capacity Planning

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IT Service Intelligence

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Additional Data Feeds

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JVM Data

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Glass Tables

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Service Analyzer

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Dynamic Thresholding

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KPI Weighting

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What Next

Ø Build on ITSI Ø Add event feeds Ø Use it for event notification Ø Security Feeds Ø Prediction and Self-Healing. Ø User Behavior Analytics Ø Security Ø Product

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Take Aways

Ø Splunk has gave us the Speed and Flexibility Needed. Ø Centrally Managed Splunk Team has worked well for us. Ø Look at Splunk Base however it wasn’t a steep learning curve to write out own apps. Ø With ITSI deployment planning is everything.

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Q A