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Housing F ir st and Coor dinate d E ntr y Chic a g o , I L - PowerPoint PPT Presentation

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Housing F ir st and Coor dinate d E ntr y Chic a g o , I L Se pte mb e r 12-13, 2018 Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c

  1. Soc ial Be ne fits Pa rtic ipa nts in Ho using F irst-o rie nte d pro g ra ms a nd syste ms sho w impro ve me nts in ove r all we ll- be ing , inc luding : • I nc re a se d psyc ho lo g ic a l we ll-b e ing • I nc re a se d se nse o f inte g ra tio n into the c o mmunity • Hig he r ho using sa tisfa c tio n • L o we r inc a rc e ra tio n ra te s • No g re a te r ra te o f a lc o ho l o r sub sta nc e a b use Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 17 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  2. Cost E ffe c tive ne ss I mple me nting Ho using F irst is c ost e ffe c tive a nd ha s b e e n sho wn to le a d to : • Re duc e d c o sts o ve ra ll • De c lining c o sts o ve r time • Re duc e d stra in o n c o mmunity re so urc e s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 18 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  3. Re duc e d Costs $45,000 $40,000 $35,000 $30,000 $25,000 Unho use d $20,000 Ho using F irst $15,000 $10,000 $5,000 $0 Na tio nwide Study Ce ntra l F lo rida Study Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 19 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  4. De c lining Costs $4,500 $4,000 $3,500 $3,000 $2,500 Co st/ Mo nth $2,000 $1,500 $1,000 $500 $0 Ye a r Prio r to E ntry 6 Mo nths Afte r E ntry 1 Ye a r Afte r E ntry Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 20 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  5. Re duc e d Str ain on Re sour c e s Savings of $1.8 million at a c ost of $14,000 pe r c lie nt 100% 90% 80% 70% 60% Be fo re 50% Afte r 40% 30% 20% 10% 0% E R Visits Ho spita liza tio ns I nc a rc e ra tio ns Arre sts Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 21 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  6. HUD Pr ior itization • I de ntifie d a s a c or ate gy fo r e nding ho me le ssne ss in Ope ning Do o rs: e str T he F e de ral S trate gic Plan to E nd H o me le ssne ss • Re info rc e d thro ug h pro g ra m gr ant c ompe titions a nd g ra nte e pe r for manc e r e por ts Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 22 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  7. Applying Ho using F irst At the Pro je c t-L e ve l Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 23 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

  8. Ke y Char ac te r istic s of a Housing F ir st Pr oje c t 1 F e w or No Bar r ie r s • Ac c e ss to pro g ra ms is no t c o nting e nt o n: • So b rie ty; • Minimum inc o me ; 2 • L a c k o f a c rimina l re c o rd; • Co mple tio n o f tre a tme nt; • Pa rtic ipa tio n in se rvic e s; o r, 3 • Othe r unne c e ssa ry c o nditio ns • Pro g ra ms o r pro je c ts do e ve rything po ssib le no t to re je c t a n individua l o r fa mily o n the b a sis o f: 4 • Po o r c re dit o r fina nc ia l histo ry; • Po o r o r la c k o f re nta l histo ry; • Mino r c rimina l c o nvic tio ns; o r, Behaviors that are interpreted as indicating a lack of “housing 5 • readiness” 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 24 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  9. Ke y Char ac te r istic s of a Housing F ir st Pr oje c t 1 F e w or No Bar r ie r s 2 Re asonable Ac c ommodations • Pe o ple with disa b ilitie s a re o ffe re d c le a r o ppo rtunitie s to re q ue st re a so na b le a c c o mmo da tio ns within a pplic a tio ns a nd sc re e ning pro c e sse s a nd during te na nc y 3 • Building a nd a pa rtme nt units inc lude spe c ia l physic a l fe a ture s tha t a c c o mmo da te disa b ilitie s 4 5 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 25 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  10. Ke y Char ac te r istic s of a Housing F ir st Pr oje c t 1 F e w or No Bar r ie r s 2 Re asonable Ac c ommodations 3 Ide ntific ation of Alte r native s Pro g ra ms o r pro je c ts tha t c a nno t se rve so me o ne wo rk thro ug h the c o o rdina te d e ntry pro c e ss to e nsure tha t tho se individua ls o r fa milie s ha ve a c c e ss to ho using a nd se rvic e s e lse whe re 4 5 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 26 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  11. Ke y Char ac te r istic s of a Housing F ir st Pr oje c t 1 F e w or No Bar r ie r s 2 Re asonable Ac c ommodations 3 Ide ntific ation of Alte r native s 4 Voluntar y, Clie nt- Dr ive n Se r vic e s • Ho using a nd se rvic e g o a ls a nd pla ns a re hig hly te na nt-drive n • Suppo rtive se rvic e s e mpha size e ng a g e me nt a nd pro b le m-so lving o ve r the ra pe utic g o a ls 5 • Pa rtic ipa tio n in se rvic e s o r c o mplia nc e with se rvic e pla ns a re no t c o nditio ns o f te na nc y, b ut a re re vie we d with te na nts a nd re g ula rly o ffe re d • Se rvic e s a re info rme d b y a ha rm-re duc tio n philo so phy tha t re c o g nize s tha t 6 drug and alcohol use and addiction are a part of some tenants’ lives • T e na nts a re e ng a g e d in no n-judg me nta l c o mmunic a tio n re g a rding drug a nd a lc o ho l use a nd a re o ffe re d e duc a tio n re g a rding ho w to a vo id risky b e ha vio rs a nd e ng a g e in sa fe r pra c tic e s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 27 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  12. Ke y Char ac te r istic s of a Housing F ir st Pr oje c t 1 F e w or No Bar r ie r s 2 Re asonable Ac c ommodations 3 Ide ntific ation of Alte r native s 4 Voluntar y, Clie nt- Dr ive n Se r vic e s 5 F le xible Payme nt T e na nts in suppo rtive ho using a re g ive n re a so na b le fle xib ility in pa ying the ir sha re o f re nt o n time a nd o ffe re d spe c ia l pa yme nt a rra ng e me nts fo r re nt a rre a rs a nd/ o r a ssista nc e with fina nc ia l ma na g e me nt, inc luding 6 re pre se nta tive pa ye e a rra ng e me nts Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 28 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  13. Ke y Char ac te r istic s of a Housing F ir st Pr oje c t 1 F e w or No Bar r ie r s 2 Re asonable Ac c ommodations 3 Ide ntific ation of Alte r native s 4 Voluntar y, Clie nt- Dr ive n Se r vic e s 5 F le xible Payme nt Avoiding E vic tion 6 • Sub sta nc e use , witho ut o the r le a se vio la tio ns, is no t a re a so n fo r e vic tio n a nd e ve ry e ffo rt is ma de to tra nsfe r fro m o ne ho using situa tio n, pro g ra m, o r pro je c t to a no the r if te na nc y is in je o pa rdy Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 29 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  14. Ke y Char ac te r istic s of a Housing F ir st Pr oje c t 1 F e w or No Bar r ie r s 2 Re asonable Ac c ommodations 3 Ide ntific ation of Alte r native s Voluntar y, Clie nt- Dr ive n Se r vic e s 4 F le xible Payme nt 5 Avoiding E vic tion 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 30 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  15. Applying Ho using F irst At the Syste m-L e ve l Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 31 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

  16. Housing F ir st a t the Syste m L e ve l IRST - HOUSING F Pote ntial Barrie rs  Me dic a l  I nc o me  Be ha vio ra l She lte r T ransitional Pe rmane nt  L a ndlo rd Re la tio nship  Me nta l Home le ss Pote ntial Barrie rs PRE IRST HOUSING F ✓ Me dic a l ✓ Be ha vio ra l Co nne c t Housing ✓ Me nta l Housing Stability Navigate ✓ I nc o me Home le ss ✓ L a ndlo rd Re la tio nship Asse ss Coor dinate d E ntry Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 32 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  17. Cor e E le me nts at the Syste m L e ve l Prio ritiza tio n o f F e w o r no Housing pe rso ns with the b a rrie rs to F irst hig he st le ve l o f ho using e ntry ne e d Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 33 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  18. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st • T he c risis re spo nse syste m is a lig ne d with Ho using F irst, e ng a g e s in ho using a dvo c a c y, a nd a ims to ra pidly c o nne c t c lie nts to pe rma ne nt ho using 2 • Sta ff b e lie ve s tha t a ll ho me le ss pe rso ns a re re a dy to b e ho use d 3 4 5 6 7 8 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 34 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  19. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing • Stro ng , dire c t re fe rra l re la tio nships e xist b e twe e n the c risis re spo nse syste m a nd pe rma ne nt ho using 3 • Crisis re spo nse pro vide rs a re a wa re o f a nd tra ine d to a ssist c lie nts in the pro c e ss o f a pplying fo r a nd o b ta ining pe rma ne nt ho using 4 5 6 7 8 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 35 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  20. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing 3 Unifie d Applic ation Pr oc e ss • T he re is a c o mmunity-wide pro c e ss to a pply fo r pe rma ne nt ho using , o r o the r ho using inte rve ntio n tha t is: (a ) unifie d; (b ) stre a mline d; a nd, (c ) use r 4 frie ndly 5 6 7 8 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 36 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  21. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing 3 Unifie d Applic ation Pr oc e ss 4 Coor dinate d E ntr y Syste m T he re is a c o mmunity-wide c o o rdina te d e ntry pro c e ss tha t: • Ma tc he s ho me le ss pe rso ns to the mo st a ppro pria te le ve l o f ho using a nd 5 se rvic e s • Ma tc he s c hro nic a lly ho me le ss pe rso ns a nd o the r e xtre me ly hig h-ne e ds individua ls o r fa milie s to pe rma ne nt suppo rtive ho using 6 7 8 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 37 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  22. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing 3 Unifie d Applic ation Pr oc e ss 4 Coor dinate d E ntr y Syste m 5 Data- Dr ive n Appr oac h T he c o mmunity ha s a da ta -drive n a ppro a c h to prio ritizing the hig he st-ne e d c lie nts fo r ho using a ssista nc e thro ug h: 6 • L e ng ths o f sta y (HMI S) • Vulne ra b ility indic e s • F re q ue nc y o f use o f c risis se rvic e s 7 8 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 38 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  23. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing 3 Unifie d Applic ation Pr oc e ss 4 Coor dinate d E ntr y Syste m 5 Data- Dr ive n Appr oac h 6 Collabor ative De c ision Making Po lic yma ke rs, funde rs, a nd pro vide rs wo rk c o lla b o ra tive ly to : • Co nduc t pla nning 7 • Ra ise a nd a lig n re so urc e s to inc re a se the a va ila b ility o f b o th a ffo rda b le a nd suppo rtive ho using • E nsure tha t a ra ng e o f ho using o ptio ns a nd mo de ls a re a va ila b le to 8 ma ximize ho using c ho ic e Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 39 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  24. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing 3 Unifie d Applic ation Pr oc e ss 4 Coor dinate d E ntr y Syste m 5 Data- Dr ive n Appr oac h 6 Collabor ative De c ision Making 7 Polic ie s and Pr oc e dur e s Po lic ie s a nd pro c e dure s fo r pe rma ne nt suppo rtive ho using , so c ia l a nd he a lth se rvic e s, b e ne fits a nd e ntitle me nt pro g ra ms, a nd o the r e sse ntia l se rvic e s 8 suppo rt (a nd do no t inhib it) imple me nta tio n o f the Ho using F irst a ppro a c h Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 40 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  25. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing 3 Unifie d Applic ation Pr oc e ss 4 Coor dinate d E ntr y Syste m 5 Data- Dr ive n Appr oac h 6 Collabor ative De c ision Making 7 Polic ie s and Pr oc e dur e s 8 Avoiding Re tur ns to Home le ssne ss E ve ry e ffo rt is ma de to pre ve nt e vic tio n to ho me le ssne ss, inc luding tra nsfe r fro m o ne ho using situa tio n to a no the r, if a te na nt ma y lo se ho using Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 41 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  26. Ke y Char ac te r istic s of a Housing F ir st Syste m 1 Syste mic Alignme nt with Housing F ir st 2 L inkage s to Pe r mane nt Housing 3 Unifie d Applic ation Pr oc e ss 4 Coor dinate d E ntr y Syste m 5 Data- Dr ive n Appr oac h 6 Collabor ative De c ision Making 7 Polic ie s and Pr oc e dur e s 8 Avoiding Re tur ns to Home le ssne ss Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 42 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  27. Imple me nting Ho using F irst Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 43 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

  28. Imple me nting Housing F ir st Infr astr uc tur e and F ac ilitie s 1 • E ithe r sc a tte re d-site o r pro je c t-b a se d • Spe c ia l physic a l fe a ture s to a c c o mmo da te pe rso ns with disa b ilitie s, suc h a s: • E le va to rs, 2 • Sto ve -to ps with a uto ma tic shut-o ffs; • Wa ll-mo unte d e me rg e nc y pull-c o rds; a nd, • ADA whe e lc ha ir c o mplia nt sho we rs 3 4 5 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 44 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  29. Imple me nting Housing F ir st 1 Infr astr uc tur e and F ac ilitie s 2 Polic ie s and Pr oc e dur e s • Do no t re q uire e ithe r o f the fo llo wing fo r pro g ra m e ntry: • So b rie ty • Pa rtic ipa tio n in se rvic e s 3 • Pro vide re nt pa yme nt fle xib ility fo r pe rma ne nt suppo rtive ho using • Pe rma ne nt suppo rtive ho using sho uld o ffe r fina nc ia l ma na g e me nt a ssista nc e 4 • E nsure tha t re side nts ha ve le a se s/ te na nt le g a l pro te c tio ns 5 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 45 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  30. Imple me nting Housing F ir st 1 Infr astr uc tur e and F ac ilitie s 2 Polic ie s and Pr oc e dur e s 3 Staff and T r aining • Sta ff a re tra ine d in a nd a c tive ly e mplo y e vide nc e -b a se d pra c tic e s fo r c lie nt e ng a g e me nt • Se rvic e s a re info rme d b y a ha rm re d uc tio n philo so phy a nd sta ff re c e ive o ng o ing 4 tra ining o n stra te g ie s a nd to o ls • T e na nts a re o ffe re d e duc a tio n re g a rding risky b e ha vio rs 5 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 46 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  31. Imple me nting Housing F ir st 1 Infr astr uc tur e and F ac ilitie s 2 Polic ie s and Pr oc e dur e s 3 Staff and T r aining 4 Outr e ac h and Intake • Ac c e pt re fe rra ls dire c tly fro m c o o rdina te d e ntry (inc luding tho se pa rts o f the c risis re spo nse syste m tha t a re fre q ue nte d b y the mo st vulne ra b le , suc h a s e me rg e nc y she lte rs, stre e t o utre a c h pro vide rs, e tc .) 5 • Ac c e pt c lie nts re g a rdle ss o f so b rie ty, pa st tre a tme nt, a g re e me nt to pa rtic ipa te in se rvic e s, fina nc ia l histo ry, re nta l histo ry, c rimina l b a c kg ro und, e tc . 6 • Prio ritize the mo st vulne ra b le c lie nts Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 47 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  32. Imple me nting Housing F ir st 1 Infr astr uc tur e and F ac ilitie s 2 Polic ie s and Pr oc e dur e s 3 Staff and T r aining 4 Outr e ac h and Intake 5 Clie nt Se r vic e s • Suppo rtive se rvic e s e mpha size e ng a g e me nt a nd pro b le m-so lving o ve r the ra pe utic g o a ls Se rvic e s a re pre dic a te d o n a sse rtive e ng a g e me nt – no t c o e rc io n – a nd • 6 a ssist the c lie nt in the le a st re stric tive e nviro nme nt po ssib le • Sta ff prio ritize re spe c tful re la tio nships with c lie nts • Pa rtic ipa nts drive g o a l se tting , se rvic e pla nning , a nd pro g re ss a sse ssme nt Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 48 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  33. Imple me nting Housing F ir st 1 Infr astr uc tur e and F ac ilitie s 2 Polic ie s and Pr oc e dur e s 3 Staff and T r aining 4 Outr e ac h and Intake 5 Clie nt Se r vic e s Community E ngage me nt 6 • Po lic ie s a nd pro c e dure s, re so urc e s a nd pla nning pro c e sse s, a nd sta ff a lig n with o r b uy into Ho using F irst • Pa rtic ipa tio n in c o o rdina te d e ntry Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 49 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  34. Imple me nting Housing F ir st 1 Infr astr uc tur e and F ac ilitie s 2 Polic ie s and Pr oc e dur e s 3 Staff and T r aining 4 Outr e ac h and Intake 5 Clie nt Se r vic e s Community E ngage me nt 6 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 50 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  35. Asse ssing Your Syste m HUD ha s de ve lo pe d a Housing F ool tha t c a n b e use d to ir st Asse ssme nt T track your communities’ and projects’ implementation of Housing First over time : Housing F irst Asse ssme nt T ool https:/ / www.hud e xc ha ng e .info / re so urc e / 5294/ ho using -first-a sse ssme nt-to o l/ Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 51 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  36. Que stions on Housing F ir st? Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 52 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  37. Common Challe nge s and Solutions Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 53 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

  38. Common Challe nge s and Solutions Challe nge L a ndlo rd re sista nc e to e ng a g ing with the pro g ra m Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 54 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  39. Common Challe nge s and Solutions Challe nge Solution Suc c e ssful la ndlo rd e ng a g e me nt te c hniq ue s o fte n inc lude : • Me e ting the la ndlo rd to vie w the pro pe rty; L a ndlo rd re sista nc e to • E xpla ining the b e ne fits o f wo rking with e ng a g ing with the pro g ra m the pro g ra m a nd te na nt; a nd, • F o llo wing up with the la ndlo rd to ma inta in a n o ng o ing , po sitive re la tio nship Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 55 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  40. Common Challe nge s and Solutions Challe nge I na ppro pria te q ue stio ns re g a rding a pro spe c tive te na nt, a s we ll a s a c lie nt histo ry o f e vic tio n, c rimina l b a c kg ro und, a nd c re dit issue s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 56 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  41. Common Challe nge s and Solutions Challe nge Solution Sta ff sho uld: • Co ntinue utilizing la ndlo rd e ng a g e me nt te c hniq ue s; I na ppro pria te q ue stio ns re g a rding a pro spe c tive te na nt, a s we ll a s a Maintain the tenant’s rights to privacy • c lie nt histo ry o f e vic tio n, c rimina l a nd pro vide limite d info rma tio n b a c kg ro und, a nd c re dit issue s whe re a ppro pria te ; a nd, • Ac kno wle dg e re nta l, c rimina l, o r c re dit histo ry whe re ne c e ssa ry Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 57 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  42. Common Challe nge s and Solutions Challe nge Po o r pro spe c tive te na nt pre se nta tio n to the la ndlo rd Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 58 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  43. Common Challe nge s and Solutions Challe nge Solution Sta ff sho uld pro vide the pro spe c tive te na nt with a ppro pria te c o a c hing re g a rding : Po o r pro spe c tive te na nt • Hyg ie ne pre se nta tio n to the la ndlo rd • Clo thing • Disc lo sure s o f info rma tio n Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 59 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  44. Common Challe nge s and Solutions Challe nge L e a se vio la tio ns, suc h a s e xc e ssive no ise , fig hting with ne ig hb o r/ g ue sts, a nd no n-pa yme nt o f re nt Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 60 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  45. Common Challe nge s and Solutions Challe nge Solution Pro g ra m sta ff sho uld: • E nc o ura g e de ve lo pme nt a nd L e a se vio la tio ns, suc h a s e xc e ssive imple me nta tio n o f life skills a nd o the r no ise , fig hting with ne ig hb o r/ g ue sts, c o ping skills, inc luding te na nc y a nd no n-pa yme nt o f re nt tra ining o n rig hts a nd re spo nsib ilitie s • Suppo rt the ma inte na nc e o f the la ndlo rd/ te na nt re la tio nship Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 61 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  46. Common Challe nge s and Solutions Challe nge L a c k o f sta ff/ a g e nc y a c c o unta b ility (e .g ., la ndlo rd do e s no t kno w who to c o nta c t o r wha t to e xpe c t re g a rding sta ff inte rve ntio n a nd re nt pa yme nt) Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 62 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  47. Common Challe nge s and Solutions Challe nge Solution T he pro g ra m sho uld: • E sta b lish c le a r a g e nc y pro to c o ls re g a rding sta ff re spo nsib ilitie s; L a c k o f sta ff/ a g e nc y a c c o unta b ility • Co mmunic a te re spo nsib ilitie s to the (e .g ., la ndlo rd do e s no t kno w who to la ndlo rd a nd b e re spo nsive to c o nc e rns c o nta c t o r wha t to e xpe c t re g a rding in a time ly ma nne r; sta ff inte rve ntio n a nd re nt pa yme nt) • T a ke ne c e ssa ry a c tio n to e nsure the we ll-b e ing o f the te na nt a nd c o mmunity; a nd, • Pre se rve the la ndlo rd re la tio nship Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 63 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  48. Coor dinate d E ntr y Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 64 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

  49. What is Coor dinate d E ntr y? Why? • Str e amline : Stre a mline a c c e ss a nd re fe rra l • F qual: E nsure fa ir a nd e q ua l a c c e ss air and E • Standar dization: Sta nda rdize to o ls a nd pra c tic e s • Housing F st: I nc o rpo ra te a Ho using F irst ir a ppro a c h • Pr itization: Prio ritize tho se mo st in ne e d o f ior a ssista nc e • Not just be c ause HUD says we ha ve to … • Pro vide s a n o ppo rtunity to r e - think and r e - or ganize how and to whom housing and se r vic e s ar e de live r e d Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 65 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  50. Ad Hoc Syste m • Multiple pro g ra ms with a d ho c pro c e sse s • Do ze ns o f inta ke a nd a sse ssme nt pro to c o ls • Diffe re nt e lig ib ility rule s re sulting in duplic a tio n o f se rvic e s • L a c k o f a c c e ss to pro g ra ms • I ne ffic ie nt use s o f re so urc e s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 66 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  51. Coor dinate d Syste m • E a sie r, fa ste r a c c e ss • I nc re a se d fo c us o n sha re d g o a ls • I nc re a se d e xits to pe rma ne nt ho using , c re a ting syste m o utflo w a nd re duc ing wa iting lists • No wro ng do o r to a c c e ss the se rvic e s tha t b e st fit ne e ds • Ma ximize s re so urc e s b y ma tc hing hig he st ne e ds c lie nts to the mo st inte nsive se rvic e s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 67 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  52. Ke y Compone nts Syste m E ntr y Asse ssme nt Pr ior itization Matc hing Re fe r r al Plac e me nt Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 68 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  53. Ke y Compone nts Clie nts se e king ho using o r se rvic e s first ma ke contact with the CoC’s homeless response system, Syste m E ntr y suc h a s inte ra c ting with a n o utre a c h wo rke r, c a lling 211, o r sho wing up a t a se rvic e pro vide r site . Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 69 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  54. Ke y Compone nts Asse ssme nt Clients’ needs and vulnerability are assessed in a uniform ma nne r within the e ntire Co C. Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 70 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  55. Ke y Compone nts Clie nts a re prio ritize d fo r ho using / se rvic e s within the Co C, b a se d o n fa c to rs a g re e d upo n b y the community, ensuring that a community’s limited Pr ior itization re so urc e s a re use d in the mo st e ffe c tive ma nne r a nd tha t ho use ho lds tha t a re mo st in ne e d o f a ssista nc e a re prio ritize d fo r ho using a nd se rvic e s. Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 71 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  56. Ke y Compone nts Clients at the top of the community’s priority list a re g ive n a c ho ic e o f ho using , a s it b e c o me s Matc hing a va ila b le , fo r whic h the y a re e lig ib le a nd whic h a ppe a r to me e t the ir ne e ds. Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 72 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  57. Ke y Compone nts Clie nts ma tc he d with a n a ppro pria te pro g ra m a re re fe rre d to tha t pro g ra m, re q uiring c o mmunic a tio n b e twe e n the e ntity in c ha rg e o f ma tc hing , the c lie nt, a nd the pro g ra m pro viding the ho using / se rvic e s. Re fe r r al Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 73 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  58. Ke y Compone nts Clie nts a re pla c e d into the pro g ra m. Plac e me nt Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 74 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  59. Ac c e ss and Syste m E ntr y T he F irst Ste ps to Ho using Pla c e me nt Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 75 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

  60. Bac kgr ound: Ac c e ss & Syste m E ntr y pose : F o r a ny c o o rdina te d e ntry syste m to func tio n, Pur the c o mmunity must suc c e ssfully c o nne c t c lie nts to the syste m. T he syste m must suc c e ssfully ide ntify, c onduc t e ac h to, and e ngage b o th tho se pe rso ns c urre ntly outr e xpe rie nc ing ho me le ssne ss a nd tho se a t immine nt risk o f ho me le ssne ss Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 76 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  61. Ac c e ss a nd Syste m E ntr y E le me nts Ke y Compone nts: Co mmunic a tio n Syste m E ntry Po ints E nsure Ac c e ss to a nd Ma rke ting E me rg e nc y Se rvic e s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 77 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  62. Communic ations and Marke ting ke ting is e sse ntia l to : E ffe c tive c ommunic ation and mar • Pro mo te a wa re ne ss o f the syste m • Se t c le a r e xpe c ta tio ns fo r c lie nts a nd pro vide rs • Pro vide c o nsume rs with the info rma tio n ne c e ssa ry to suc c e ssfully na vig a te the syste m Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 78 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  63. Syste m E ntr y Points E nsuring e q ua l a c c e ss a c ro ss the Co C re q uire s syste m e ntry po ints to b e e asily ide ntifiable a nd we ll- adve r tise d , inc luding the fo llo wing c o mpo ne nts: • F a ir a nd e q ua l a c c e ss • Sta nda rdize d a c c e ss a nd a sse ssme nt • F ull c o ve ra g e Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 79 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  64. F air and E qual Ac c e ss ntry Points: T he c o o rdina te d e ntry Ma rke ting: Stra te g ie s ma y inc lude E syste m sho uld b e e a sily a c c e ssib le to a ll dire c t o utre a c h to pe o ple o n the stre e t pe rso ns, re g a rdle ss o f the ma nne r in a nd o the r se rvic e site s, info rma tio na l whic h the syste m is de sig ne d. I f a n e ntry flye rs le ft a t se rvic e site s a nd pub lic po int is a physic a l lo c a tio n, it sho uld b e lo c a tio ns, a nno unc e me nts during Co C a c c e ssib le to pe rso ns with disa b ilitie s, o r o the r c o a litio n me e ting s, a nd e a sily a c c e ssib le b y pub lic e duc a ting ma instre a m se rvic e tra nspo rta tio n, o r a c c e ssib le b y a no the r pro vide rs. me tho d (e .g ., to ll-fre e o r 211 pho ne numb e r). Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 80 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  65. Standar dize d Ac c e ss and Asse ssme nt oac h: All c o o rdina te d e ntry lo c a tio ns a nd Appr me tho ds (pho ne , in-pe rso n, o nline , e tc .) sho uld o ffe r the sa me a sse ssme nt a ppro a c h a nd re fe rra l pro c e ss using unifo rm de c isio n-ma king pro c e sse s. Impac t: A pe rso n pre se nting a t a pa rtic ula r c o o rdina te d e ntry lo c a tio n sho uld no t b e ste e re d to wa rds a ny pa rtic ula r pro g ra m o r pro vide r simply b e c a use the y pre se nte d a t tha t lo c a tio n. Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 81 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  66. F ull Cove r age oac h: Co o rdina te d e ntry syste ms must c o ve r the Appr CoC’s entire geographic area. Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 82 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  67. F our Mode ls of Syste m E ntr y Points Ce ntr alize d De c e ntr alize d Or a ny c o mb ina tio n o f the se mo de ls! She lte r -Ba se d Vir tual/ Mobile Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 83 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  68. Ac c e ss to E me r ge nc y Se r vic e s nable Ac c e ss: Co o rdina te d e ntry sho uld no t de la y E a c c e ss to e me rg e nc y se rvic e s, suc h a s she lte r. iming: T he pro c e ss sho uld inc lude a syste m fo r pe o ple T to a c c e ss e me rg e nc y se rvic e s a t a ll ho urs (inde pe nd e nt o f the o pe ra ting ho urs o f the c o o rdina te d e ntry a nd a sse ssme nt pro c e sse s). • F o r insta nc e , pe o ple who ne e d e me rg e nc y she lte r a t nig ht sho uld b e a b le to a c c e ss she lte r – to the extent that it’s available – a nd the n re c e ive a n a sse ssme nt in the da ys tha t fo llo w, e ve n if the she lte r is the a c c e ss po int fo r the c o o rdina te d e ntry pro c e ss. Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 84 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  69. Pr e ve ntion and Dive r sion sion is a stra te g y tha t pre ve nts ho me le ssne ss Dive r fo r pe o ple se e king she lte r b y he lping the m ide ntify a lte rna te ho using a rra ng e me nts a nd, if ne c e ssa ry, c o nne c ting the m with se rvic e s a nd fina nc ia l a ssista nc e to he lp the m re turn to pe rma ne nt ho using . Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 85 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  70. Inte r se c tion of Housing F ir st & Coordina te d E ntr y Hig h-func tio ning c o o rdina te d e ntry syste ms inc o rpo ra te a Ho using F irst a ppro a c h in o rde r to e nsure tha t c lie nts a re a b le to a c c e ss the full ra ng e o f pro g ra ms tha t wo uld b e ne fit the m a nd simplify the ma tc hing a nd re fe rra l pro c e sse s. his me ans that … T • We ne e d to lo we r e ntry b a rrie rs syste m-wide to e nsure tha t we a re a b le to prio ritize the mo st vulne ra b le pe o ple fo r pla c e me nt into a ppro pria te pro g ra ms • We ne e d to wo rk with pro vide rs to re duc e a ll e ntry b a rrie rs no t impo se d b y funding re q uire me nts • We ne e d to wo rk with lo c a l funde rs (e .g ., lo c a l g o ve rnme nt, sta te g o ve rnme nt, a nd priva te fo unda tio ns) to e nsure tha t e ntry b a rrie rs a re no t impo se d b y funding re q uire me nts Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 86 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  71. Que stions on Ac c e ss and Syste m E ntr y? Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 87 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  72. Asse ssme nt Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 88 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

  73. Bac kgr ound: Asse ssme nt pose : Sta nda rdize info rma tio n g a the ring o n se rvic e Pur ne e ds, ho using b a rrie rs, a nd vulne ra b ilitie s. Pe o ple pre se nting a t a pa rtic ula r lo c a tio n sho uld no t b e ste e re d to wa rd a ny pa rtic ula r pro g ra m o r pro vide r simply b e c a use the y pre se nte d a t tha t lo c a tio n. Compone nts: Asse ssme nt sho uld inc lude : • Unifo rm de c ision- making pr oc e sse s • Co mmo n asse ssme nt tools use d within tho se pro c e sse s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 89 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  74. What Should Be Asse sse d? Unde r HUD po lic y, c o o rdina te d e ntry c lie nts sho uld b e prio ritize d b a se d o n c hro nic ho me le ss sta tus a nd a sta nda rdize d a sse ssme nt o f individua l vulne ra b ility a nd se ve rity o f ne e d. T he re fo re , in o rde r to b e suc c e ssful, a community’s assessment process should, at a minimum, determine: T he le ng th a nd dura tio n o f pa st a nd c urre nt e piso de s o f 1 ho me le ssne ss (to de te rmine c hro nic ity); Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 90 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  75. What Should Be Asse sse d? Unde r HUD po lic y, c o o rdina te d e ntry c lie nts sho uld b e prio ritize d b a se d o n c hro nic ho me le ss sta tus a nd a sta nda rdize d a sse ssme nt o f individua l vulne ra b ility a nd se ve rity o f ne e d. T he re fo re , in o rde r to b e suc c e ssful, a community’s assessment process should, at a minimum, determine: T he le ng th a nd dura tio n o f pa st a nd c urre nt e piso de s o f 1 ho me le ssne ss (to de te rmine c hro nic ity); The client’s risk of illness, death, and/or victimization; and, 2 Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 91 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  76. What Should Be Asse sse d? Unde r HUD po lic y, c o o rdina te d e ntry c lie nts sho uld b e prio ritize d b a se d o n c hro nic ho me le ss sta tus a nd a sta nda rdize d a sse ssme nt o f individua l vulne ra b ility a nd se ve rity o f ne e d. T he re fo re , in o rde r to b e suc c e ssful, a community’s assessment process should, at a minimum, determine: T he le ng th a nd dura tio n o f pa st a nd c urre nt e piso de s o f 1 ho me le ssne ss (to de te rmine c hro nic ity); The client’s risk of illness, death, and/or victimization; and, 2 The relative severity of the client’s need, including system 3 utiliza tio n, a c c e ss to she lte r, a nd physic a l o r me nta l he a lth impa irme nts Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 92 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  77. Asse ssme nt Populations At a minimum, yo ur c o o rdina te d e ntry syste m sho uld b e b uilt to ha ndle the fo llo wing po pula tio ns, e ithe r thro ug h a sing le struc ture / a c c e ss po int/ a sse ssme nt o r multiple struc ture s/ a c c e ss po ints/ a sse ssme nts: Survivors of Domestic Violence Adults Witho ut F a milie s with Una c c o mpa nie d Survivo rs o f Childre n Childre n Yo uth Do me stic Vio le nc e Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 93 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  78. Asse ssme nt Pr oc e ss T he a sse ssme nt pro c e ss c a n b e c o mple te d in pha se s, using to o ls e mplo ye d a s a se rie s o f situa tio na l a sse ssme nts a llo wing the pro c e ss to o c c ur o ve r time a nd o nly a s ne c e ssa ry. Asse ss Ne e d Ide ntify E valuate F ac ilitate Sc r e e n for for She lte r Housing Vulne r ability De te r mine Conne c tions Dive r sion and Othe r Re sour c e s to Pr ior itize Pr ogr am to and Cr isis and T e nanc y for Inte nsive E ligibility Mainstr e am Pr e ve ntion Se r vic e s Bar r ie r s Assistanc e Re sour c e s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 94 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  79. Pr oc e ss De tails Asse ssme nt sho uld b e do ne c o nsiste ntly, Wr itte n Polic ie s using sta nda rdize d to o ls a nd pro c e sse s. and Pr oc e dur e s Co mmunitie s sho uld ha ve writte n pro c e dure s o utlining c o nsiste nt pro c e sse s fo r la ying o ut whe n a nd ho w to o ls a re a dministe re d a nd b y a nd to who m. Pro c e dure s a lso sho uld inc lude the type s o f da ta to e nte r into HMI S a nd Staff T r aining whe n to e nte r da ta . Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 95 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  80. Pr oc e ss De tails Wr itte n Polic ie s Sta ff sho uld b e tra ine d b o th in a dministe ring the to o ls use d a nd inte rpre ting the re sults. Sta ff and Pr oc e dur e s tra ining sho uld he lp sta ff unde rsta nd the o ve ra ll purpo se o f the a sse ssme nt pro c e ss a nd the part of the assessment in which they’re invo lve d (fo r insta nc e , if a pe rso n ha s a ny Staff T r aining o the r sa fe ho using o ptio ns b e side s she lte r), a s well as the relevant tools they’ll be using. Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 96 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  81. Consume r Choic e Co nsume r c ho ic e sho uld b e inte g ra te d thro ug ho ut a ll a sse ssme nt pha se s: Asse ssme nt to o ls sho uld b e use d in wa ys tha t ta ke c lie nt 1 pre fe re nc e s a nd c ho ic e s into a c c o unt Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 97 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  82. Consume r Choic e Co nsume r c ho ic e sho uld b e inte g ra te d thro ug ho ut a ll a sse ssme nt pha se s: Asse ssme nt to o ls sho uld b e use d in wa ys tha t ta ke c lie nt 1 pre fe re nc e s a nd c ho ic e s into a c c o unt Co mmunic a te info rma tio n a b o ut pro g ra m mo de ls, wa it 2 time s to g e t into pro g ra ms, a nd a ve ra g e le ng ths o f sta y Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 98 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  83. Consume r Choic e Co nsume r c ho ic e sho uld b e inte g ra te d thro ug ho ut a ll a sse ssme nt pha se s: Asse ssme nt to o ls sho uld b e use d in wa ys tha t ta ke c lie nt 1 pre fe re nc e s a nd c ho ic e s into a c c o unt Co mmunic a te info rma tio n a b o ut pro g ra m mo de ls, wa it 2 time s to g e t into pro g ra ms, a nd a ve ra g e le ng ths o f sta y Po te ntia lly use re sults o f sc o ring syste m to g ive c lie nts c ho ic e s 3 fo r a ppro pria te a va ila b le pro g ra ms (e .g ., to p 3 if the re a re o pe ning s) fo r the ir ne e ds a nd c irc umsta nc e s Home Base / T he Ce nte r for Common Conc e r ns L e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 99 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102

  84. Pr ior itization “Triage” in the Homeless System Home Base / T Home Base / T he Ce nte r he Ce nte r for for Common Conc e r Common Conc e r ns ns L L e g a l a nd T e g a l a nd T e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning e c hnic a l Assista nc e | Po lic y | Advo c a c y | Pla nning 9/17/2018 100 870 Ma rke t St. | Suite 1228 | Sa n F 870 Ma rke t St. | Suite 1228 | Sa n F ra nc isc o , CA 94102 ra nc isc o , CA 94102

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