HEO Quality of Work Life Survey HEO Quality of Work Life Survey - - PowerPoint PPT Presentation

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HEO Quality of Work Life Survey HEO Quality of Work Life Survey - - PowerPoint PPT Presentation

HEO Quality of Work Life Survey HEO Quality of Work Life Survey Preliminary Results Preliminary Results Preliminary Results Preliminary Results Dr. Suzanne Riela Assistant Director of Institutional Research, Planning, & Assessment SUNY


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HEO Quality of Work Life Survey HEO Quality of Work Life Survey

Preliminary Results Preliminary Results Preliminary Results Preliminary Results

  • Dr. Suzanne Riela

Assistant Director of Institutional Research, Planning, & Assessment SUNY Dutchess Community College CUNY John Ja College of Criminal J stice CUNY John Jay College of Criminal Justice November 2015

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S C t ib t Survey Contributors

Ricardo Anzaldua, Institutional Research

Sandrine Dikambi, International Studies & Programs

Michele Doney, Math & Science Resource Center

Anila Duro, Psychology

Nikki Hancock-Nicholson, Undergraduate Studies

Tahera Jaffer, Facilities Management

Betty Taylor Leacock Counseling

Betty Taylor-Leacock, Counseling

Nancy Marshall, Theater & Event Support Services

Katherine Outlaw, Center for Student Involvement & Leadership

Suzanne Riela, Institutional Research

Rubina Shafi, Theater & Event Support Services

Janet Winter, Public Safety

Barbara Young, Center for Career & Professional Development

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M th d l Methodology

 Population = HEO-series employees

– 273 contacted ÷ 171 participated = 63% response rate – Sample ≈ JJ’s FA14 HEO population

 Quality of Work Life (QOWL) measurements:  Quality of Work Life (QOWL) measurements:

– personal and employee characteristics – work-related quality of life attitudes – work environment – workload – professional development and satisfaction

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professional development and satisfaction

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E l Ch t i ti Employee Characteristics

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Attit d Attitudes

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Attit d Attitudes

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E i t Environment

 97.5% reported 1+ problems with office/building  76% agreed that supervisors and coworkers  76% agreed that supervisors and coworkers

respect personal differences

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W kl d Workload

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W kl d Workload

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D l t & S ti f ti Development & Satisfaction

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Th Bi Pi t The Big Picture

 Positive and negative Work-Related Quality of Life

(WRQOL) attitudes

 Increased responsibilities and overtime, typically

without compensation without compensation

 Lack opportunities to engage in professional  Lack opportunities to engage in professional

development

 50% worker satisfaction

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N t St Next Steps

 Differences in gender, age, ethnicity/race, HEO-

series title, supervisor rank, college division

 How can we make workload manageable?  What are the positives of working at JJ? What are

your reasons for staying at JJ? your reasons for staying at JJ?

 Are there issues in the survey that need more in-

y depth exploration?

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Thank You! Thank You!

Questions? Comments? suzanne riela@gmail com suzanne.riela@gmail.com

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