Harvard Smart Cit ity Acc ccelerator Cit ity of of Tor oronto - - PowerPoint PPT Presentation

Harvard Smart Cit ity Acc ccelerator

Cit ity of

• f Tor
• ronto

Smart Cit ity Fr Framework

Gran ant t Cof

• ffey

Director, Str trategy & & Prog

• gram Management

Ma May 19 19, , 20 2019

Defining & Driving Digital Government

Source: McKinsey

2 Automation

Modernization Digitization Services

• Online Service Delivery

(Channel of Choice)

Capabilities: Resident, Visitor and Business-facing innovations

Processes

• Automation and

simplification of transactional processes

• Advanced predictive

analytics

• Information Management

and Data Governance

Decisions Data Sharing

Enablers: Innovations across government systems:

Strategy

• Alignment to City

priorities

• Organizational design

mapped to strategic goals

Government & Organization Leadership & Talent

• Leadership development

and programs to attract and retain digital workers

Technology

• Secure, reliable and

adaptable technology platforms

A digital government has core capabilities supported by organizational enablers

3

Connecting Communities to Opportunity

Current State

1.Complexity - extensive list of Smart City Initiatives that are managed by one or more Division(s). 2.Governance - of Smart City planning and decision- making is currently initiative-based. 3.Coordination - dispersed human capital internal/external to the City with extensive Smart City knowledge. 4.Progress - public consultations from Smart Cities Challenge collected and requires action.

5

Pillars for Future State

There is a requirement to adopt a program structure with the following key three pillars:

Leads to Smart City Strategic Framework aligned to City areas of focus and priorities

Strategic Framework

Effective City-wide governance associated with Smart City planning and decision-making.

Governance

Smart City ecosystem and decision-making framework for key City divisions and agencies.

City-Wide Partnerships

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Smart City Defined for Toronto

A ‘Smart City’ empowers a city to use processes, tools, data and technology to optimize resources and enhance the quality, accessibility and performance of urban services, increase economic competitiveness, and engage residents, businesses and visitors more effectively. In becoming a smarter city, the city will be better equipped to drive service and operational excellence and improve social, economic, environmental and quality of life outcomes for residents. A SMART CITY OF TORONTO IS:

Partnership- Building High-Impact, High-Value Customer- Centric Evidence - Informed

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Draft

Smart City Principles

Draft

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Toronto Smart City Strategic Framework

9

Draft

2019-2029 Summer 2019

The Framework sets the stage for the development of the Smart City Strategy and strategic plans. Smart City projects will be supported and guided from conception to implementation within and across the City.

Framework Strategy Specific Plans and Projects

Completed Fall 2019 2019-2024 2019-2022

Where We Are Headed

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Key Supports

Smart City Framework

Strategy, Governance, Partnerships

Civic Innovation Office

Foster new way of thinking to solving civic issues / design thinking

Open Data

Foster new way of thinking to solving civic issues / beyond datasets

Policy Innovation

Foundational Information Management / Data Governance / Procurement

Iterative Approaches – Incremental Success / PoC & Pilot

Agile & Innovation to scale

Co-Chair Toronto Region Board of Trade Smart City Working Group

Smart City Ecosystem

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Thank You