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Hand-Selling Library Programs Presented by: Anna Ward, Wake County - PowerPoint PPT Presentation

Hand-Selling Library Programs Presented by: Anna Ward, Wake County Public Libraries Overview o What is hand-selling library programs? o Why should my library implement hand-selling? o Best Practices What is hand-selling? Combining sales


  1. Hand-Selling Library Programs Presented by: Anna Ward, Wake County Public Libraries

  2. Overview o What is hand-selling library programs? o Why should my library implement hand-selling? o Best Practices

  3. What is hand-selling? Combining sales Upselling and marketing techniques to Hand- Cross-Selling Displays elevate the patron Selling library experience Staff Flyers Engagement

  4. Why should I hand-sell library programs? o Increase attendance o Engage library staff

  5. 3 rd -5 th Adventures Attendance July 2017 108 KITCHEN SCIENCE 42 ULTRAVIOLET LIGHT

  6. Super Special Attendance 208 Mad Scientist Academy March 5, 2018 90 Science Extravaganza February 25, 2017

  7. Hand- Selling Flyers

  8. Hand- Selling Flyers

  9. Hand- What's In A Blurb? Selling Flyers Concise and compelling blurbs sum up what your event is, who is involved and why the event is worth their time while conveying that if they don’t come they are missing out on a great opportunity!

  10. Hand- Selling Common Blurb Mistakes Flyers 1. They are too long! 1-2 sentences MAX before the reader checks out. 2. They show no voice. This is where they decide whether your program is fun or interesting. 3. They lack keywords. People skim & certain words pop and others get ignored. Use this to your advantage.

  11. Hand- Selling The title: Poetry Description: Read and learn about poetry, Flyers write your own, and illustrate it! Example: Title: 3D Sculptures Description: Read and learn about poetry and then illustrate it by creating 3D sculptures with magic nuudles!

  12. Upselling Hand- Selling

  13. Upselling Hand- Selling

  14. Hand Displays Selling

  15. Hand Displays Selling

  16. Hand- Selling Staff Engagement

  17. Cross- Selling Hand- Selling

  18. Cross- Selling Hand- Selling

  19. Cross- Selling Hand- Selling

  20. Feeling tired?

  21. Hand-Selling Works!

  22. Questions?

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