#Hacked How safe is your city? Mike Sturm, IT Director, City of San - - PDF document

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#Hacked How safe is your city? Mike Sturm, IT Director, City of San - - PDF document

2/28/2019 #Hacked How safe is your city? Mike Sturm, IT Director, City of San Marcos Beth Ann Unger, IS Manager, City of Frisco How frequently are local governments under cyberattack? 70 60 50 40 30 20 10 0 Hourly or more At least


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#Hacked

How safe is your city?

Mike Sturm, IT Director, City of San Marcos Beth Ann Unger, IS Manager, City of Frisco

How frequently are local governments under cyberattack?

Source – 2016 Survey by International City/County Managers Association (ICMA) and University of Maryland, Baltimore County (UMBC) 10 20 30 40 50 60 70

Hourly or more At least once a day Less than daily Don't know

Attacks Incidents Breaches

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How well prepared are local governments to respond to cyberthreats?

20 40 60 80 100 120

Detect attacks Detect incidents Prevent breaches Recover from breaches Detect exfiltration Prevent exfiltration Recover from exfiltration Recover from ransomware

Very Good / Excellent Good Poor / Fair Don't Know

Source – 2016 Survey by International City/County Managers Association (ICMA) and University of Maryland, Baltimore County (UMBC)

Are Cities Really a Target?

"Government organizations, in particular city governments, are prime targets; they not only process a lot

  • f citizen and business data, but are also less secure as

tighter budgets severely limit what IT updates they can carry

  • ut," Bittner said. "Bad actors have no doubt put the 89,000

local governments across the country in their cross-hairs. It is just a matter of time before many of these governments realize they’ve been hacked.“

Mike Bittner, Digital Security & Operations manager at The Media Trust

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In the News

https://securitytoday.com/articles/2019/01/15/ransomware-attack-closes-down-texas-town.aspx

In the News

https://abc13.com/technology/houston-city-systems-were-hacked-twice/4925202/

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https://www.wired.com/story/atlanta-spent-26m-recover-from-ransomware-scare/

In the News

https://www.nbcnews.com/news/us-news/baltimore-s-911-emergency-system-hit-cyberattack-n860876

In the News

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In the News

https://www.kbtx.com/content/news/City-of-Bryan--506137221.html

In the News

https://www.houstonchronicle.com/news/houston- texas/houston/article/Harris-County-looks-to-boost-cyber-security-after- 12524738.php

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https://www.nytimes.com/2017/04/08/us/dallas-emergency-sirens-hacking.html

In the News

https://www.denverpost.com/2018/04/05/samsam-ransomware-cdot-cost/

In the News

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This map issued by the Justice Department reveals the scope of the ransomware attack that struck the city of Atlanta government computers and more than 200 victims across the country, including hospitals, local governments and public institutions. SOURCE: U.S. Justice Department (The Atlanta Journal-Constitution)

https://patch.com/colorado/denver/feds-indict-iranian-hackers-samsam- ransomware-cdot-others

Two People Responsible for SamSam

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This map issued by the Justice Department reveals the scope of the ransomware attack that struck the city of Atlanta government computers and more than 200 victims across the country, including hospitals, local governments and public institutions. SOURCE: U.S. Justice Department (The Atlanta Journal-Constitution)

Common Threats

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Single Layer of Deterrents

Invaders

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14 Billion

Spam messages are sent on a daily basis

Hackers Work Fast

Unfortunately, hackers work fast, too. According to May 2017 research by the Federal Trade Commission, it took only nine minutes before the hackers tried to access the information from a fake data breach. –

Melanie Lockert , Credit Krama Inc

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According to industry analysts, cybercrimes are expected to cost $6 trillion annually worldwide by 2021... and 2019 could be the worst year yet for

  • cyberbreaches. - Texas Government Insider, Strategic Partnerships, Inc.

Categories of Phishing Messages Vishing Smishing Search Engine Phishing Spear Phishing Whaling PHARMING

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Strong Foundation

CJIS HIPAA SCADA PCI Financial Payroll Homeland Security State and Federal regulations

Human Factor

Crypto locker Financial Phishing Scams W-2 Phishing Scam Cloud Services – Denial of Services Financial Fraud

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Smart Initiatives Layered Defense

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What’s the current status of the cybersecurity program in your local government?

Developed security awareness training for workers and contractors

64%

Created a culture

  • f information

security in your government

63%

Acquired and implemented continuous vulnerabilitymoni- toring capabilities

57%

Obtained cyber insurance

54%

Established trusted partnerships for information sharing and response

50%

Adopted a cybersecurity framework, based on national standards and guidelines

42%

Adopted a cybersecurity strategic plan

35%

Developed a cyber response plan

27%

Used metrics and testing to document program effectiveness

25%

In July-August 2018 PTI conducted a survey of local government I.T. executives representing cities and counties across the U.S.

How Safe is Your City?

Have your city adopted security policies that define acceptable behaviors and practices? Resources:

  • TML Risk Pool – city login required to access eRiskHub
  • https://www.sans.org/security-resources/policies/general
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How Safe is Your City?

Does your city provide regular security awareness training? Resources:

  • www.knowbe4.com
  • www.sans.org
  • TML Risk Pool – city login required to access eRiskHub

How Safe is Your City?

Does your city conduct regular security assessment or audits? Resources:

  • Department of Homeland Security Services Catalog
  • Texas Department of Information Resources Managed

Security Services

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How Safe is Your City?

Does your city have Cyber Liability Insurance Coverage? Resources:

  • TML Risk Pool – provides coverage to Risk Pool members.

Additional coverage available for a modest additional fee.

It’s Not a Matter of If, but When

  • Security Can be Inconvenient - Empower your Information

Technology (IT) staff to help protect you

  • If you don’t have internal IT resources, procure managed security

services

  • Department of Homeland Security Services Catalog
  • Texas Department of Information Resources Managed Security Services
  • No amount of money or resources will guarantee your security
  • Identify your resources and have a plan before an incident occurs
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Additional Free Resources for IT Staff

Center for Information Security (CIS) https://www.cisecurity.org/

  • CIS 20 Critical Controls: https://www.cisecurity.org/controls/
  • Benchmarks: Secure Configurations for 100+ Operating Systems

and software

  • Hardened Images: https://www.cisecurity.org/hardened-images/
  • CIS SecureSuite: https://www.cisecurity.org/cis-securesuite/
  • Free Tools and Resources
  • CIS-CAT Pro – Vulnerability & Benchmark scanning tool

Additional Free Resources for IT Staff

MS-ISAC: https://www.cisecurity.org/ms-isac/

  • 24/7 Security Operation Center
  • Incident Response Services
  • Cybersecurity Advisories and Notifications
  • Malicious Code Analysis Platform (MCAP)
  • Access to Cybersecurity Table-top Exercises
  • Vulnerability Management Program
  • Nationwide Cyber Security Review (NCSR)
  • Awareness and Education Materials
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Additional Free Resources for IT Staff

  • Cyber Training
  • Federal Virtual Training Environment (FedVTE)
  • (https://niccs.us-cert.gov/training/federal-virtual-training-

environment-fedvte)

  • Texas Engineering Extension Service (TEEX)
  • (https://teex.org/Pages/Program.aspx?catID=607&courseTitle=Cy

bersecurity)

  • DHS Catalog of free services: https://www.us-

cert.gov/sites/default/files/c3vp/sltt/SLTT_Hands_On_Support.pdf

#Hacked

How safe is your city?

Mike Sturm, IT Director, City of San Marcus Beth Ann Unger, IS Manager, City of Frisco