GLOBAL PROGRAM TALENT Building Communication & Presentation - - PDF document

“ Where Perseverance and Passion Performs…”

SUPERVISORY DEVELOPMENT TRAINING PROGRAM

Building Communication & Presentation Skills to

Develop Persona

GLOBAL TALENT CONSULTANTS COMPANY LIMITED

Training Proposal

We are one of the leading Asia Pacific Education & Human Resources Company with focus on people processes and organizational development. We believe working close to our clients in

• rder to understand, analyze and resolve any challenges faced by them and turn them into
• pportunities for sustainable future growth.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 2 OBJECTIVE OF WORKSHOP The process of transmitting one’s ideas to another person with intent to get response or feedback is known as communication. Communication is a process of creating understanding in the mind

• f the receiver as intended by the sender or Communication refers

to the sharing of ideas, facts, opinions and information. Someone

• nce said that communication is the knitting that holds the
• rganization together and therefore is vital for its success.

Therefore it is essential for an employee to have good communication skills to deliver better results. KEY TAKEWAYS  Communication – Power of Human Being  Communication – Drive People with Passion by using Body Language  Communication – Listening Skills  Communicating Effectively to Drive Performance  Presenting Ideas in a Structure Manner  Making Communication as your Strength

CONTENTS

COMMUNICATION – POWER OF HUMAN BEING  It is not what you say but how you say makes a difference.  Communication is considered to be one of the hygiene factors for life.  Communication is the biggest property of human being with power in it.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 3 COMMUNICATION – BUILDING RELATIONSHIPS  Communication is the great tranquilizer for the relationship building.  Creating an impact with communication is an art for the winners.  It acts as strength to drive relationships beyond business with positive image. COMMUNICATION – BODY LANGUAGE  Constitute majority part of non – verbal communication.  Posters, Gestures speak more loudly than words.  Importance of creating an impact in communication using body language.  Speaking from heart with usage of appropriate body language. COMMUNICATION – LISTENING SKILLS  Listening skill is more powerful than communication skills.  Listening with empathy.  Giving opportunity for others to speak out. SPARKLING PERFORMANCE BY USING RIGHT COMMUNICATION  Making impact with the customers, peers, teams and superiors with right communication skills.  Presenting ideas in a manner which are attractive even while listening to it.  Implementing strong thoughts into action with right communication skills.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 4 PRESENTATION SKILLS  Preparedness of ideas in a structured manner.  Rehearsal the ideas to put in place PDCA.  Using appropriate modes

• f

presenting ideas through PowerPoint.  Using body language and postures to deliver impactful presentations.

METHODOLOGY

• This interactive workshop will provide opportunities to

individuals in understanding the key issues they are facing along with tips on how to create a roadmap for change in their own behavior.

• By utilizing case studies, simulation exercise and games we will

make sure that participants choose the right issues and explore the same for the right change they seek to manage the most.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 5

• MR. DK BAKSHI

Chief Mentor & CEO of Global Talent Consultants Company Limited Secretary General, India – Thai Business Association Executive Director India – Thai Chamber of Commerce Executive Director Indian Association of Thailand DK Bakshi known as Mr. Motivator is a well-known HRD professional with key focus on people development and people processes to create world class people to deliver world class businesses results. His area of specialization is core organizational development having key strength of building people for their personal and professional success. He has his own training modules developed over the years such as “Roadmap to Success“, “Building Passionate Powerful Teams for Business Excellence” “Road path to Total Quality Management “,“Employee Engagement & Excitement - creating an organization with difference” and many

• more. He is also an author of couple of books and has written more than 1000 articles, also regularly

written at Bangkok. Post and nation on “Roadmap to Success” article for 4 years covering various aspects of management with practical steps to enhance one’s performance and change the environment. His most recent assignment was Vice President Global Human Resources with Indorama Global at Bangkok Thailand covering three continents Asia America and Europe. He has been instrumental in building some of the great human resource models across various countries in America and Europe and Asia Pacific. He now runs his own organization called ‘Global Talent Company Limited’ out of Bangkok, Thailand wherein he drives Education, Training, OD and various HR activities in APAC region and globally. He has been in corporate world for over 26 years with Indian, Austrian, German, American companies of repute. His experience of working with around 12 cultures across the globe has helped him understand psychology of workforce across industries, and thereby conducting workshops on leadership and management skills for educational institutions and corporate houses. He believes in shifting perspective from Global to Glocal and creating leaders for the future world. His contribution to Management topics and especially to the changing patterns with Global Outlook as well as empowering and nurturing the Gen Y has been appreciated

• globally. He ignites mind and behavior of people to deliver the extra ordinary business and people results to

develop the society at large building global world a great place to perform. He believes that there is only

• ne religion which will rule the world as “Religion of Performance “. His talks are stimulating, passionate

Supervisory Development Training Program Global Talent Consultants Company Limited Page 6 and revolve around people making a difference to the community, society, business, country and the Global world. He has been Vice-President of Delhi Management Association (DMA) India, one of the leading management

• associations. He has been VP of Amity Corporate Network, Chairman of Indian National Suggestion Scheme

Association (INSAAN), Chapter In-charge of Quality Circle Forum of India New Delhi, Vice Chairman of National Chapter of Quality Management (NCQM). He is on advisory board of around two dozen business schools across APAC. He is Executive Director of Global Achievers Forum as well as spokes -man for Indian Embassy in Thailand for Education and HRD matters. It was Bangkok Post the leading English newspaper of Thailand which started calling him Mr Motivator in the year 2004 due to his regular articles on Roadmap to

• success. He is proudly being talked as Mr Motivator in the human resource and education fraternity.

He has built a strong retreat model for the students and corporate called as 3E (Education Experience and Enlightenment) wherein he works with them to become Global Managers of Tomorrow. He also drove a new module “Global Talent’s Antardarshan” a great employability model for the students on soft skills

• training. This program is presently run at ANSAL University in India spread over to 1000 students of various

fields of business, engineering, architecture, hospitality etc. His Education retreats for students, corporate and education leaders (Deans, Directors, Principal(s)) are some of the well-known programs in his fold of

• excellence. He is a Psychologist with Masters in Human Resources Management and Post Graduate

Diploma in Total Quality Management certified by Living Quality Guru Dr. Taguchi. HE has many Indian and international recognition to his credit. He has won “Best Speaker Award” at many Indian and international

• conferences. He has also won the HR Excellence Award at Top Rankers GSBA India year 2006-07. He has

also won the HR Excellence Award at NIPM and PMA India in the year 20 04. He has recently been awarded as “Glory of India Award” by the Honorable Minister of Labor Kingdom of Thailand. He was also awarded as the Best speaker award at Lithuanian University in the Eastern Europe as well as Albama in US. As a practitioner of human capital development he aims to take out the best from the people through his innovative HR practices. He is a regular speaker at various international conferences and commands a great respect in public speaking. He is one of the thought provoking speakers with commendable insight into the latest management techniques. He also promotes of “India Got Talent “and helps Indian Manager to attain ability to become Global Indian Managers. Known for his unique style of delivery he spreads his message of becoming Global Managers with Passion, Perseverance and Performance!!!!

Supervisory Development Training Program Global Talent Consultants Company Limited Page 7

• MR. INN NARULA (Senior Consultant HR & OD)
• Mr. Inn Narula has for 30 years been the General Manager of two

apartment complexes in Thailand serving international tenants from all

• ver the world. He is also the Managing Director of two trading companies,

Lokumal (Thailand) Co., Ltd. and Mahtani Brothers Co., Ltd. (which has a sales turnover – in Thailand alone – of well over 150 million Baht). The companies – which have offices and affiliates in Nigeria, England, Dubai, Taiwan, Philippines, Hong-Kong, Japan, Indonesia and India – export textiles, garments, baby products, P.V.C., flooring materials, snack-food, canned fish, canned fruits and juices to Australia, Papua New Guinea and the Middle East. As part of his job, Mr. Narula has had to travel extensively to many different parts of the world, and has

• ver the years managed to establish a very impressive number of long lasting business relationships with

people from many different cultures. Through experience he has learnt how to apply the interpersonal skills needed for succeeding well in a global business environment and the process – gained a profound understanding of the importance of knowing how to operate harmoniously with people from other cultures (with different business norms, religious backgrounds, ethnics and values). For over 20 years, he has been a lecturer at Thailand’s Assumption University, whose 20,000 students come from all over the world, and was from 1980 to 1985 the Chairman of the Department of Marketing. He has also served as the president of the Siam Toastmasters Club (the communication and leadership club) and is still an active member. His reputation as a fun and interesting lecturer is well established, and he is often invited as a guest speaker to different kinds of international business functions (especially when there is a need to liven up the atmosphere). He attended schools in Thailand and India, receiving a Bachelor’s Degree from University in Bangkok, and an M. Sc. in Applied Economics from Santa Clara University in California. He has worked as a professional Management Consultant in the field of intercultural education, training and conducting workshops for the United Nations and some of the largest and most reputable companies and corporations in the world, such as, General Motors, BMW, Ford/Mazda, Johnson & Johnson, Sheraton Hotel, Boston Consulting Group, Esso, Unocal, Chevron, Shell, IKEA, Microchip, Michelin, Ericsson, Standard & Chartered Bank, Hong Kong & Shanghai Bank, Marriott Hotel, Uniliver, Tetra Pak, Schindler, Astra Zeneca, etc.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 8

• MR. PIERRE DELALANDE (Senior Trainer)

Pierre Delalande has lived in Thailand for 40 years, since February 1970. He was educated in Paris, then at the University of Montpellier in France, with degrees in General Agriculture and advanced degrees in Tropical Agriculture, in the field of Plant Protection and Bio-Ecology. He also furthered his studies in Economic Sciences. For 3 years, he served as Agricultural Expert in Central African countries, coping with a variety of religions, languages and cultural groups. Transferred in Thailand in 1970, he worked as an Agricultural Expert with the Thai Department of Agriculture. It was an opportunity to understand farmers’ mentality as well as Thai bureaucratic system. Thereafter, he switched to tourism related business, managing cross-cultural teams in travel agencies, hotels and restaurants. Especially, he served for almost 8 years as Senior Assistant Manager of The Bangkok Peninsula / The Regent of Bangkok (now Four Seasons),

• ne of the finest hotels in the world. So doing, he developed, during a period of over 20 years, a high sense
• f “Customer Service”. For the past 20 years, he has been leading the “Once Upon A Time” Group (Thai

restaurants, Farm-stay lodging, Ornamental & medicinal plants, Thai scented products, Photo-studio, Stage and TV dramas, Graphic design), and acting has been his hobby for 25 years. Subsequently, he intensively participated, since 1995, in numerous seminars organized for international or multinational companies, as director, instructor or facilitator.  He conducted several seminars on “Cross-Cultural Management Skills”, especially for ABB, ABN-Amro- Bank, BCC, Ch. Karnchang, Chevron, Coca-Cola, Essilor, Ford-Mazda (Auto-Alliance), General Motors, Hana, Ikea, Inchcape, Krungthai Bank, Makro, Mars-Effem Food, Mercedes-Benz, Michelin, Nokia, Oxychem (TPC-Oxy), Sadesa, Seagate, Sekurit-Saint Gobain-TOA, Technip, Sika, Tops, Total, Texas Instruments (Alpha Memory), Warnert-Lambert, as well as for many Executives of other international companies.  He conducted several workshops on “Team Building”, “Communication” and “Leadership”, for such companies as Aetna, Bayer, BMW, Dana-Spicer, Essilor, GM, Heineken, Ikea, Inchcape, Pataya Food, Procter & Gamble, Rohm & Haas, Rovithai, Shell, Siemens and SV-EDS.  He also conducted several seminars about “Assertiveness & Accountability”, as well as “Keys to become a global manager”, for AIS, Banyan Tree Hotel, Copeland-Emerson, Ikea, Johnson & Johnson, Narai- Liberty and Nike.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 9  Additionally, he conducted seminars or training courses more focused on the hotel industry for Alamanda, Amari, Banyan Tree (Bkk & Phuket), Dusit Laguna, Felix Arnoma Swishotel, Hilton, Laguna Beach Resort, Sheraton Grande, Sheraton Laguna, Shangri-La, Sofitel, The Peninsula, etc. as well as for hospitals such as Bangkok Pattaya Hospital.  He has also been a Consultant, a Crisis Solving Agent or a Survey Operator for various companies, such as Copeland-Emerson, Daikin, Laguna Group of Hotels in Phuket, Mars-Effem Food, Mercedes-Benz Leasing, Pataya Food Industries, Technip, York Air-conditioning, as well as for international organizations such as FAO, UNICEF, and UNESCO. He speaks French, English, Thai, with some understanding of others languages. His hobbies are acting (over 90 soap operas & movies), nature (he has an orchard-nursery turned into a community recreation center with horses, boats, restaurant & farm-stay rooms, in Pong Nam Ron, Chantaburi), sports (tennis, volleyball, jogging), politics.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 10

• MR. SUPAT CHOOMCHUAY (Senior Consultant HR & OD)

Supat worked as President and Senior Consultant Pro-Activa Co., Ltd. He has long training experience of over 30 years for non-governmental

• rganization (NGO‟s) and business firms. He specializes in assisting

management teams to improve their effectiveness through tailor-made Programs and workshops designed to meet each client’s specific needs. Expert in training with a specific emphasis on Communication, leadership, Time Management, and Project Planning and Project Management Supervisory Skills Development, Customer Service Excellence, Effective Presentation, Train-The-Trainers, Problem Solving and Decision Making. He has obtained his major degrees from institutes like M.P.A, East-West Center (Hawaii, U.S.A), ILO Training Center (Turin, Italy), U.S. Peace Corps, and GTZ Germany. He has been conducting various trainings and workshops as below,  Training consultant of International Cooperative Alliance (ICA), Swiss Development Cooperation (SDC) and U.S Peace Corps. Has good experience in Human Resource and Administration  For local organizations, he was Training Manager of Monte in Hotels, and Senior Training Consultant of Performa (Thailand)  He has conducted management programs for supervisors up to top management for such well- known organization as,  He has conducted management and leadership programs for supervisors up to top management for such well-known organization as, Ansell, APV (Thailand), Avon, Bayer, BHP Steel Building, BP Oil (Thailand), Bristol-Myers Squibb, Caltex, Christiani & Nielssen, CIGNA International, Citibank, Ekarat Engineering , Elec & Eltex, G.M. Thai, General Motors, Inchape , Johnson & Johnson, Michilin, Narong Industry (KPN), Nestle, Nokia (Telecommunications), Pakkred Vechakarn General Hospital, Petroleum Authority of Thailand, Phillips, P. Charoen Phan Group, Regent Hotel, Reuters, Rhone- Poulenc, Ross Systems, Royal Garden Riverside Hotel, Seagate (both in Thailand and U.S.A), Shell, Sukhothai Hotels, Siam Cement, Siam Commercial Bank, Standard Chartered Bank, Telecom Asia, Texas Instruments (both in Thailand and Singapore), Thai Fuji Finance & Securities, Thailand Duty Free Shop, Thai wah, Toyota, 3M Thailand, etc.

Supervisory Development Training Program Global Talent Consultants Company Limited Page 11

• MR. BOONCHAI WINIJRAWANGKANR (Senior Trainer)

He has a professional working experience of 15 years in various HR roles. He has acquired his professional degree from Sukhothaithumathiraj University & Chiangmai University. He has hands on experience in negotiation with long term agreements, a great skill encompassing communication and leadership & Business Closure by High–Classify Strategy with Low Impact Results, which requires skilled communicator with effective management skills. Some of the companies he had worked for are Cardinal Health, General Electric, General Motors, KCE Technology, Nisshin-STC Flour Milling and Teijin (Thailand). Some of the leadership and team building projects he has done are Employees Outing, Leaderships & Pioneers Outing, Team Building and Leadership Courses. ORGANIZER PROJECTS  ESIE Charity Golf in Y2012 and Y2011  ESIEHR Charity Car Rally in Y2011  Udon Thanee Provincial Administration Organization visited Pattaya in Y2011  Klang Office Zone 4 visited Rayong in Y2011

“ Where Perseverance and Passion Performs…”

• Mr. DK Bakshi

Chief Mentor & CEO dkbakshi@globaltalent.co.in Mob: +66 – 81901 – 3775

• Ms. Jane Jotinandana

People Development Manager jane@globaltalent.co.in Mob: +66 – 81901 – 3775

Connect With Us At: http://www.facebook.com/GlobalTalentConsultants http://www.globaltalent.co.in/

GLOBAL TALENT CONSULTANTS COMPANY LIMITED

BANGKOK OFFICE

Room No. 213/4, 5th Floor – Asoke Tower, Asoke Road, Soi – 21, Sukhumvit, Wattana, Bangkok – 10110, Thailand Tel: +66 – 2664 – 4498, Fax: +66 – 2664 – 4404