Getting to zero through animal facility design Gavin Biggs - - - PowerPoint PPT Presentation

getting to zero through animal facility design
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Getting to zero through animal facility design Gavin Biggs - - - PowerPoint PPT Presentation

Getting to zero through animal facility design Gavin Biggs - Therian 1 Overview of Topics Programs changing Animal Shelter Facility Design Reducing length of stay by creating healthy environments for animals Designing for efficient flow and


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Getting to zero through animal facility design

Gavin Biggs - Therian

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Overview of Topics

Programs changing Animal Shelter Facility Design Reducing length of stay by creating healthy environments for animals Designing for efficient flow and operations Designing to encourage volunteerism Encouraging adoptions and public visitations Discouraging adoption returns by creating less stressful environments in the shelter

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Programs changing animal shelter facility design

There are a number of programs that are being adopted throughout the world which are affecting how animal shelters are designed, including: Out of shelter foster care – reducing the need to house animals long term in shelters Out of shelter rehoming – via rescue and community groups Managed Admissions – reduces inefficiencies within the shelter and streamlines operations “Adoption Demand” – Some animals are in more demand than others and these demands vary from community to

  • community. Fast track high demand animals to the adoption

floor. Transfers between shelters and other groups

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Steps to designing a new or expanding an existing Animal Shelter

Defining Goals and Gathering Information Addressing the numbers Addressing stress in animals and staff Determining animal housing needs and non-animal needs Retail Theory

– Featuring “Product” – Featuring “Companions” – Communicating Value – Limiting the Display

The Five Senses – See, Hear, Smell, Touch, Taste 6th Senses – Hiring “People People”, Transparency, Authenticity The Adoption Experience Overall Impressions – Welcoming, Positive Messages, Lightness, Brightness, Humour and Creativity, Welcoming Community

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Defining Your Goals & Gathering Information

Smaller, Achievable Goals Within Context of Resources Facility Isn’t the Only Answer

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Understand Capacity

What is your current metric of adoption animals per head of population per year? Metric: 2-4 adoptions per 1000 people per year Example: 100,000 people = 200 - 400 adoptions Where would you like it to be in the future with a new facility: 5-8 per 1000 people? 8-10 per 1000 people?

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Animal Environments

Environment affects the behaviour and stress level of people and animals

“Dominance aggression comes from anxiety.” Dr. Karen Overall

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Stress and Disease - impact on cats in shelter

Journal of Feline Medicine, Oct 2009

– Upper Respiratory Tract Disease in Cats

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Routine to Reduce Stress

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How to Reduce Stress

Do Not Crowd! Follow Current Guidelines Keep it Quiet Bring In Natural Light Provide Fresh Air

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Reducing Crowding

Reduce Crowding – research indicates that reducing crowding results in higher adoption rates and lower euthanasia rates

Refer to research paper by University of California Davis:

– http://www.animalsheltering.org/resources/magazine/jul_aug_2008/shelter_ medicine_matter_of_measurement.pdf

Discouraging adoption returns by creating less stressful environments in the shelter

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Guidelines for Cat Housing

The guidelines for cat housing vary from state to state in Australia and New Zealand, however we always recommend that clients follow the most stringent guidelines (VIC Code of Practice) for cat housing:

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Examples

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Transitional – Cat Condos

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Examples

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Modules – Walk in Cat Runs

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Examples

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Colony Pens

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Quick Fixes for Cats

Masking Noise – use electronic masking devices such as background music, water features and sound absorptive materials New Caging or Enrichments – consider warm materials like fibreglass cages or hospital grade cat condos Quiet Latches and soft closing hinges Exhaust Fans – you should aim to change the air 10-12 times per hour from within the cat enclosures Windows / Pleasant Views Keep cats housed individually from seeing each other – reduces stress on cats

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Guidelines for Dog Housing

The guidelines for dog housing vary from state to state in Australia and New Zealand, however we always recommend that clients follow the most stringent guidelines (VIC Code of Practice) for dog housing:

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Examples

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Examples

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Quick Fixes for Dogs

New Pens or Enrichments More Exercise Areas that are not in direct view of dogs in pens Install Visual Barriers between dogs – will reduce dog barking noise by 50% Noise Baffles or Divide the Room Masking Noise – use electronic masking devices such as background music (harp music best to reduce stress in dogs), water features and sound absorptive materials Fresh Air Improvements

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Good Ventilation & Natural Light

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Create a Pleasant Experience for the Animals

Stressed out animals are not very adoptable Do as much as you can within your budgetary limitations to present happy, healthy and lovingly cared for companions. Ideas Include: Create socialisation spaces for dogs and cats for volunteers to interact and provide enrichment Give the animals defensible space Put the best air flow in the animal enclosure rather than in the public space

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Retail Theory

“Adoptions increased 40% after the remodel” – Sue Conroy, The Lost Dogs’ Home - Cat Adoption

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BEFORE AFTER

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Featuring “Product”

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Featuring Companions

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Communicating Value

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Communicating Value

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Limiting the Display

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  • +/- 30 Cats
  • +/- 20 Dogs
  • Using Pre-Adoption Housing

Limiting the Display

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The Five Senses

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See

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Hear

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Typical Ideal

Smell

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Smell

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Touch

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Touch

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Touch

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Taste

A café or resting areas make the visit a memorable one

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6th Senses

Hiring “People People”

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6th Senses

Transparency Authenticity

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Transparency

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Transparency

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Transparency

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Transparency

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Authenticity

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The Adoption Experience

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Overall Impressions

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Welcoming

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Positive Messaging

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Lightness & Brightness

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Humour & Creativity

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Creating Companions

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Creating Companions

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Creating Companions

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Creating Companions

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Welcoming and Educating the Community

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Conclusion