Getting to Know Job Seekers Thursday, September 14, 2017 Advancing - - PowerPoint PPT Presentation

Getting to Know Job Seekers

Thursday, September 14, 2017

Advancing your professional career Improving Employment outcomes of job seekers

Agenda

v Announcements v How did last month go? v Getting to know job seekers v Resources

Announcements

v Did you get your first $25 Amazon gift card? It is

included in the last page of the quarterly survey.

v Thank you to all those of you who have already

completed the survey! It helps us to learn about what may

have changed since June. And you will get your first $25 gift card!

v If you have not completed the quarterly survey

yet, please do so. Look for Oliver’s email sent last Tuesday.

v If you do not see Oliver’s email, check your spam folder or ask Oliver

(oliver.lyons@umb.edu or 617-287-4376).

Announcements

v Keep an eye on the last page of the daily survey!

Watch for tips, resources, and data that can help you make decisions.

v Take advantage of the free online video

lessons from the DirectCourse (Approved by the

Association of Community Rehabilitation Educators, ACRE). Follow this link to get your log in information and start watching today. Each lesson is only about 30 minutes.

v From September 18 to 29 Oliver will not be in

• ffice.For questions, ask Alberto :

alberto.migliore@umb.edu or 617-287-4306.

We heard you:

Feedback from the quarterly survey

v EC: I have never been asked how many hours I work on a weekend or

• evening. Our schedule is not always neatly 9-5 M-F.

v Answer: Thank you. We are aware that the daily survey is missing

important things happening outside the 9-5 M-F timeframe. We would like to address this issue in future projects.

v EC: More options to answer or a box to put in what you are doing if

there isn't exactly an option as to what you are doing.

v Answer: Good point. The goal of the daily survey is to strike a balance

between getting important information and keeping the survey as short as possible. Please let us know about specific needed changes.

v EC: I wish this was a weekly text rather than a daily text. v Answer: We hear you. The daily data collection, however, add a level

• f accuracy that weekly data would not be able to capture. We

appreciate you responding every day, as soon as possible after receiving the first text, for accuracy.

We heard you:

Feedback from the quarterly survey

v EC: need an option for just traveling from point A to B. I spend A LOT

• f time just traveling w/o interacting with others

v Answer: 1) To the first question “Where were you?”, select “In a

vehicle”. 2) To the question “Who was your primary interaction with…”, select “None”. 3) to the question “What was the primary purpose…?”, select the best item below:

v

Getting to know a job seeker

v

Finding jobs

v

Providing other supports before hire

v

Supporting a person after hire

v

Administrative activities

v

Other NOT employment-related

Let us know if this does not address your comment!

“I learned to finally really put my trust in [the employment consultant]… But that was the hardest thing as a parent, to let go of that and give it to somebody else…” –mother of a job seeker

Time spent with job seeker’s family/social circle when performing “blue zone”* activities before and after the August COP

(*Getting to know a JS, finding jobs, other supports before hire)

2.9% 3.2% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% 9.0% 10.0% Family/social circle

• f a person I

support

Who were you with when performing "blue zone" activities

Before August 10 After August 10 6.50% 7.50% 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 8.00% 9.00% 10.00% Family/social circle of a person I support

Who else were you with when performing "blue zone" activities

Before August 10 After August 10

Strategies for Getting to Know Job Seekers

Karen

Rhode Island 32 years’ experience supporting people with disabilities, including 1 year in job development

HIRE

JOB MATCH

Build trust

Engage job seeker/ family

Get to know job seeker

Job search criteria

Find jobs/ tasks

Job offer Smooth job entry

Supports planning

Retain/ advance

Support after hire

Comprehensive model of employment support

Getting to Know the Job Seeker

v Define job search

criteria:

§ Focus on preferences and strengths § Understand who the person is and what they want § Develop ideas and strategies for providing supports for the job seeker

v Quality interactions:

§ Focus on gifts, talents, and interests § Allow job seeker to show you how they express their gifts, talents, and interests § Hanging out with intent: Where are people their best selves?

Why is it important to get to know job seekers?

v Active listening (watch for clues) v Ask other people (become familiar

with others in the job seeker’s life who can provide perspectives)

How do you get to know job seekers?

“Knowing the true preferences and deeper aspirations was essential to increase the chances of identifying the best job match, thus maximizing job satisfaction, minimizing support after hire, and optimizing job retention.” –Employment consultant

v Check out the videos in the College

• f Employment Services (CES):

§ Lesson 2: Person-Centered Career Planning § Lesson 4: Tools and Assessment Strategies for Career Discovery

How do you get to know job seekers?

Time spent getting to know the job seeker

(N=5,293 responses from June 1st, 2017-September 13th, 2017)

Getting to know a job seeker 6%

Finding jobs 14% Providing

• ther

supports before hire 11% Supporting a person after hire 21% Administrative activities 34% Other NOT employment-related 14%

Where are we getting to know the job seeker?

(N=333 responses from June 1st, 2017-September 13th, 2017)

In my office or home

• ffice , 47%

At the residence of a person I support , 8%

At a business/workplace site , 15% In other community settings , 20%

In a vehicle , 7% At a facility-based program , 3% Other , 1%

How are we getting to know the job seeker?

(N=335 responses from June 1st, 2017-September 13th, 2017)

Reviewing records , 11% Talking (with a job seeker or others) , 49%

Observing the job seeker , 8% Performing activities with the job seeker , 15%

Completing forms/reports , 11% Other , 8%

Overcoming Challenges

Andrea, CESP

Job Development Specialist Missouri 20 years’ experience in job development

Monthly Goal As a group, increase the amount of time

• bserving job

seekers in community environments.

In my office or home

• ffice , 47%

At the residence of a person I support , 8%

At a business/workplace site , 15% In other community settings , 20%

In a vehicle , 7% At a facility-based program , 3% Other , 1%

Building your goal

v What is something concrete that you

can do right now to increase the amount

• f time you spend observing job seekers

in community environments?

v How will you do this? v When will you do this? v Who will be included in this?

Building your goal

v Examples:

§ I will set aside a half an hour each week (on Tuesday afternoons) to visit a job seeker in his or her community. § I will take time each week to observe job seekers wherever they report they feel most happy and engaged.

Resources

v Finding the Right Job worksheet

(http://www.thinkwork.org/sites/thinkwork.org/files/files/FindRightJob2 _rev2012.doc)

v Learning about the Job Seeker activity

(http://www.thinkwork.org/sites/thinkwork.org/files/files/LearningAbtJ S_rev2012.doc)

v More Than Just a Job: Person-Centered Career Planning brief

(http://www.communityinclusion.org/pdf/ib16.pdf)

v Starting with Me: A Guide to Person-Centered Planning for Job Seekers

brief (http://www.communityinclusion.org/pdf/to14.pdf)

v College of Employment Services

(http://www.thinkwork.org/sites/thinkwork.org/files/files/CES_tutorial.p df)

§ Lesson 2: Person-Centered Career Planning § Lesson 4: Tools and Assessment Strategies for Career Discovery

On October 12th(3pm ET), we will have a conversation about finding jobs and tasks. Let us know if you have a story to share about successes or challenges finding jobs and tasks next month. Contact Amy Gunty.

Keep in touch!

http://www.thinkwork.org/s22ec Oliver.Lyons@umb.edu (Oliver Lyons) gunty004@umn.edu (Amy Gunty)

Mark your calendars!