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From little things big things grow How digital connectivity is helping Australian small businesses thrive Small Business Insights OCTOBER 2018 From little things big things grow : How digital connectivity is helping Australian small businesses


  1. From little things big things grow How digital connectivity is helping Australian small businesses thrive Small Business Insights OCTOBER 2018

  2. From little things big things grow : How digital connectivity is helping Australian small businesses thrive What is Xero Small Business Insights? Xero Small Business Insights (Xero SBI) is a snapshot of Australian small business health, updated monthly. It uses anonymised, aggregated data selected from over 500,000 Xero subscribers. By analysing information from a large group of subscribers, Xero SBI is able to track the performance of Australian small business. It’s our hope that policymakers and large enterprises can use Xero SBI to make more informed decisions that benefit the small business economy. Here are selected findings from our digital connectivity report, From little things big things grow , which is available in full on the Xero SBI website.

  3. As revenue and employment grow, small businesses connect more apps to Xero to automate tasks such as employee rostering and invoicing 5.5 % 4.7 % Businesses on Xero with at least one integrated Businesses on Xero with at least one integrated app grew revenue by 5.5% a year. That compares app saw annual employment growth averaging with just 3.6% for businesses using no apps. 4.7%, or nearly double that of firms which used no apps (2.5% growth). Source: AlphaBeta analysis of Xero SBI data July 2018

  4. Apps are increasingly targeting particular industries that share a common pain point Adoption rate of popular app types, broken down by industry July 2018 Clerical Business intelligence Job scheduling & invoicing Rostering Managing accounts *Source: AlphaBeta analysis of Xero SBI data. POS Industries may have multiple apps connected to Xero; breakdown does not add up to 100%

  5. Apps connected to Xero are helping industries address longstanding inefficiencies or pain points

  6. The wholesale trade, retail trade, manufacturing and hospitality industries are among the biggest users of apps % of SMEs using connected apps vs not using apps, by industry July 2018 (% total SMEs in industry) Using apps *Source: AlphaBeta analysis of Xero SBI data. Not using apps NB: sectors with fewer than 5,000 orgs excluded

  7. www.xero.com/small-business-insights

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