folk! Faceless community? Hidden gems - our people People are - - PowerPoint PPT Presentation

An every day story of ordinary folk!

• People are assets
• Tremendous talents
• Seek sense of

belonging

• Enthusiastic in other

areas of life

• Use appropriately, not

just “volunteering”

• Even NIMBY’s have

passion!

Hidden gems - our people

Anonymous unless in need? Disconnected Do their own thing Undervalued See public service as bureaucratic

Faceless community?

A journey of change

• Begins with a single

step

• “Your present

circumstances don't determine where you can go; they merely determine where you start.”

• Nido Qubein

Our paradise needed to change

• Population 12,500
• Tourism industry in decline
• Lost key transportation links
• Highest deprivation in Devon (Central ward)
• Amongst top 10% deprived areas in country
• Lower life expectancy
• Since 1974 no power & little influence

Where we are

• 12 miles from Barnstaple
• 55 miles from Exeter
• Poor transport
• Sense of remoteness
• 2,500 square miles
• 1m resident population
• Key areas Exeter,

Plymouth & Torbay

Ilfracombe.

. Barnstaple (NDC)

Exeter (DCC)

Begging bowl attitude

• ‘Done to’ victim mentality
• Focus on deprivation
• Lack of self esteem
• Perception other towns

looked after better than

• urs
• Took no responsibility for

community predicament

We dared to dream

......a different dream

• Our District Council had a

dream as well…

• Very nice toilets
• Some are antique so of

historic value

• We will let you clean

them as well!!!

• And when clean they do

sparkle (ish)

• Won’t you just love

being in charge of your destiny?

Ilfracombe strategy

• 2003 - step change in civic

leadership

• 2008 - Created one stop shop
• 2010 - A vision & purpose
• 10 year plan - 17 Objectives
• On- going - Partner relationship

building

• 2015 – Ambition create succession

Understanding the bigger picture

ILFRACOMBE TOWN COUNCIL Adopted 11 January 2010

Ilfracombe Strategic Plan 2010 -2020

Why our town council led the way

• Democratic legitimacy
• Only public body exclusively

committed to town

• Belief ‘top down’ was wrong
• Proactive -v- reactive
• Public perception is that we are

part of public machine

• Leadership required

An early success

The old silo culture

• Remote

decision-making

• Poor

communication

• Inefficient

My town needs better parking can you help?

I only deal with on street parking I only deal with off street parking & enforcement I don’t deal with parking so blame

• thers for

doing nothing

County District Town

The result of being a Localism national pilot!

Warwick & Waterside GP Practices

Ilfracombe partners

Ilfracombe Harbour Board

Who does what and how much is spent?

Share of £560m

DCC

Share of £13.128m

NDC

£250,000

ITC

£££? Housing Delivery £££? Housing Benefit £££? Adult Education £££? D & C Police £££? Palliative Care £££? Main Stream Education £££? Preventative medicine £££? Family Credit £££? GP Medical Treatment £££? Pensions £££? Special Education £££? Community Nursing Care £££? Jobseekers Allowance £££? Social Work £££? Hospital services £££? Probation Service £££? Magistrates Courts £££? West Country Ambulance £££? Community Care £££? D & S Fire Service £££? Sports & leisure grants £££? CAB £££? Pathfinder training £££? H M Coastguards £££? Environment Agency £££? Local Charities £££? AONB £££? Utilities £££? Residential care £££? The Arts £££? Voluntary services £££? Well being £££? Dental & Eye Treatment £££? DEFRA £££? Carers allowance £££? Jobcentre+

Where does the money go?

Spend mapping results – £82m

Net Revenue Budgeted Investment in Ilfracombe 2012/13 General Intelligent Accurate Total £'000 £'000 £'000 £'000 Department for Work and Pensions 31,908 31,908 Devon & Cornwall Police 2,878 156 3,034 Devon County Council 2,070 5,966 7,033 15,069 Devon Fire and Rescue Service 404 630 1,034 Devon Primary Care Trust 12,500 16,024 28,524 Ilfracombe Town Council 250 250 North Devon District Council 1,505 240 176 1,921 North Devon Plus 236 169 405 Total Net Revenue Investment 16,075 41,632 24,438 82,145

• Web based data

management

• Accessible by Partners &

public

• Investment on postcode

basis either:

– Detailed – Intelligent – Statistical

• Budgets –v- Actual

The Virtual Bank

is different

• Not-for-profit company
• wned by partners –
• Ilfracombe Town Council
• Devon County Council
• North Devon Council
• Clinical Commissioning Group
• Devon & Somerset Fire & Rescue

Service

• North Devon Homes
• Associate members –
• Devon & Cornwall Police
• Jobcentre plus
• Schools
• 15 Directors – 6 independent

How partners are working together

ITC

ONE ILFRACOMBE (Not-for-profit company PARTNERS

Influence Scrutiny Influence Scrutiny

Devolved Budgets Influence

• ver budgets

Management Team

Delivery

Community engagement Precept-setting, Grant-giving

etc, Private Sector

Our survey:

Yes: 97.26% No: 2.73%% Don’t Know: 0.34%

(Sample: 1037 residents as at 30/09/13)

• Personalities change
• Politics interfere
• Financial impact
• Fatigue
• Community commitment
• Partners have entered a

Social Contract

Future proofing partner relationships

Current health initiatives

Health & wellbeing

– Focus on families – Combat social isolation – Dementia friendly community – Digital inclusion – Social capital and building communities

Current town initiatives

Built environment

– Town Team – Cleanliness – Fighting illegal tobacco – Anti social behaviour – Physical regeneration

Current economy initiatives

Economy

– Your Hired event – Youth employment training – Workforce training & skills – Attracting new businesses

Ilfracombe Town Council Community Engagement

New role

• Community engagement

team

• Surveys
• Committed funds to

improve engagement

• Takeover day

10 year olds to run council

Our surveys revealed

From young people

People look down their noses like we’re not good enough; we are treated like dirt right from the moment we step into the (agency). We get told about events at the last minute then get a hammering from them when we can’t get there. I don’t know where to go, there’s too much information everywhere and we get an overload.” Aaron, aged 24

…and more

From young people

We are ‘treated like objects rather than a person who has feelings’ – Jess 24 “On the first day, the tutor said to us, “You are all here because you’ve failed at everything else”. I didn’t feel very motivated after that so I didn’t go back.” Joe, aged 17

• NO!
• just…….
• Ambitious
• Passionate
• Determined
• United team (mostly)
• Communicative
• Developing TRUST
• Have equal voices
• Have belief!

Are we unique?

QUOTE:

“We are continually faced by great

• pportunities disguised

as insoluble problems”

LEE LACOCCA

One size does not fit all

Localism is about local people leading change - working together, caring, listening, learning, supporting and

• delivering. Returning to the

“The Village concept” It is not about what the “system” thinks is right for a community.

Reflections

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the

• nly thing that ever has.”

Margaret Mead