Finding + Keeping the Right Team Jeremy T. Tolley, SHRM-SCP, SPHR - - PowerPoint PPT Presentation

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Finding + Keeping the Right Team Jeremy T. Tolley, SHRM-SCP, SPHR - - PowerPoint PPT Presentation

Jan 03, 2023 108 likes •301 views

Finding + Keeping the Right Team Jeremy T. Tolley, SHRM-SCP, SPHR Chief People Officer, CareHere Youve Heard the News. One million RNs will retire by 2030. Journal of Nursing Regulation, July 2017 Healthcare executives predict continued

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Finding + Keeping the Right Team

Jeremy T. Tolley, SHRM-SCP, SPHR Chief People Officer, CareHere

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One million RNs will retire by 2030.

Journal of Nursing Regulation, July 2017

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Employment of medical assistants will increase 29% by 2026.

Bureau of Labor Statistics, 2018

Healthcare executives predict continued shortages of physicians, nurses and mental health providers.

Healthcare Finance News, August 2018

Shortage of up to 122,000 physicians by 2032.

  • Assoc. of American Medical Colleges, April 2019

You’ve Heard the News.

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We’ve gotten quite good at finding.

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Pipeline Building Marketing, Networking, Referrals Interviews with Recruiter Hiring Manager Interviews Finalist Selection CMO Interview Client Meeting Conditional Offer Screening Licensing

The Very Best Person!

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We fill provider openings

4x faster

than the national average

  • f 221 days.

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Source: 2018 ASPR In-House Physician Recruitment Benchmark Report

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Better Talent + Quicker Turnaround

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Better Talent + Quicker Turnaround

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Duration of Empty Seat (DOE)

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Finders are not necessarily keepers.

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Healthcare Industry Turnover

14.4% 15.2% 15.1% 15.7% 16.7% 17.8% 18.5% 19.3% 15.9% 15.7% 16.8% 17.5% 18.9% 19.9% 20.5% 20.4% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0%

2011 2012 2013 2014 2015 2016 2017 2018 All US Industries* Healthcare*

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*Source: CompData/Salary.com

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19.3% 20.4% 16.8% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0%

Employee Turnover

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*Source: CompData/Salary.com, 2018 CareHere data as of August 2019

All US * US Healthcare * CareHere

CareHere by Comparison

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CareHere by Comparison

19.3% 20.4% 16.8% 14.7% 21.5% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0%

Employee Turnover

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*Source: CompData/Salary.com, 2018 CareHere data as of August 2019

All US * US Healthcare * CareHere CH – Full time CH – Part time

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So we drilled down…

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12.0% 24.3% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

Employee Turnover CareHere - Providers CareHere - Nurses

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Providers Nurses and Support

Turnover by Job Category.

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Then we drilled down again…

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The part time dilemma.

7.9% 21.5% 14.7% 32.4% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

Providers Nursing & Support

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FT PT FT PT

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What we’re doing about it.

üFaster, more thorough hiring and onboarding process üEliminated part-time nurse staffing for new centers üImproved benefits programs, including new part-time offerings üBetter training and support üManager training on interviewing and leadership skills üImproved communication and connectedness

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We need your help.

  • Convert part-time positions to full-time.
  • Budget for annual pay reviews.
  • Embrace our new team members.

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Th Thank You. Qu Question

  • ns?

Jer Jerem emy Tolley JT JTolley@CareHer eHere. e.com

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