Finance and Rates Committee Rate Structure Overview Presented March - - PowerPoint PPT Presentation

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May 16, 2023 268 likes •784 views

Finance and Rates Committee Rate Structure Overview Presented March 20 th , 2018 Background Tiered rates became effective April 1, 2017 Followed a multi-step decision making process December average temperatures were well below

SLIDE 1

Finance and Rates Committee

Rate Structure Overview

Presented March 20th, 2018

SLIDE 2

Background

Tiered rates became effective April 1, 2017
Followed a multi-step decision making process
December average temperatures were well below normal
Resulted in high January bills for many customers that heat with electricity
Tiered rates contributed to these high bills in some cases
Wide range of potential outcomes depending on customer usage
Some customers have expressed frustration at tiered rates
In response, Staff has offered new payment options and convened this meeting

SLIDE 3

January Bill Breakdown (High Use)

$0.00 $50.00 $100.00 $150.00 $200.00 $250.00 $300.00 $350.00 Dec-17 Jan-18

$131.79

$131.79 (Baseline) $142.91 (Higher Usage) $42.37 (Tiered Rate Impact)

$317.07

From December to January, the customer’s bill increased by $185.28. Of this, $42.37 was due to the tiered rate structure, while $142.91 was related to higher usage (most likely driven by cold December weather). Usage: 1,731 kWh Usage: 3,451 kWh

SLIDE 4

Decision Making Timeline

4 06/08/2011 - 09/08/2011 Series of meetings with Citizen Advisory Committee on Rates, discussing cost of service imbalances and rate design. Tiered Rates was recommended by the committee as a preferred method to achieve energy

efficiency. The Board decided to delay implementation due to other major initiatives underway.

01/19/2012 - 07/12/2012 Series of six meetings with Citizen Advisory Committee on Resource Planning, culminating in a new Integrated Resource Plan that prioritizes energy efficiency. 10/30/2014 - 11/13/2014 Two meetings with Resource Planning committee, resulting in an updated Integrated Resource Plan again emphasizing energy efficiency. 08/30/2016 Initial meeting with Citizen Advisory Committee on Finance and Rates to introduce rate structure proposals. 09/14/2016 Additional meeting with Finance and Rates Committee to discuss tiered rates. 09/27/2016 Board workshop on tiered rate structure and potential approaches. Finance and Rates Committee chair shares recommendation on tiered rate structure. 10/04/2016 Meeting with Resource Planning committee; no IRP update but confirmed EE as preferred resource. 10/11/2016 Additional discussion about tiered rates. Board approves general format. 11/22/2016 Public hearing on the specific rates applied to be applied in each tier. Board approves, effective 04/01/17.

SLIDE 5

Rate Options Considered in 2016

5 Scenario Tier 1 Tier 2 Tier 3 Option 1: Two-Tier (non-seasonal) 0 – 1,600 kWh: $0.0770/kWh 1,601+ kWh: $0.0917/kWh _ Option 2: Two-Tier (seasonal) Summer (Apr-Oct) 0-1,600 kWh: $0.0770/kWh Winter (Nov-Mar) 0-2,400 kWh: $0.0770/kWh Summer (Apr-Oct) 1,601+ kWh: $0.0992/kWh Winter (Nov-Mar) 2,401+ kWh: $0.0992/kWh _ Option 3: Three-Tier (non-seasonal) 0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh $0.1089/kWh Option 4: Three-Tier (seasonal) Summer (Apr-Oct) 0 – 600 kWh: $0.0728/kWh Winter (Nov-Mar) 0-1,000 kWh: $0.0728/kWh Summer (Apr-Oct) 601 – 1,600 kWh: $0.0796/kWh Winter (Nov-Mar) 1,001 – 2,400 kWh: $0.0796/kWh Summer (Apr-Oct) 1,601+ kWh: $0.1097/kWh Winter (Nov-Mar) 2,401+ kWh: $0.1097/kWh

SLIDE 6

Rate Options Considered in 2016

6 Scenario Tier 1 Tier 2 Tier 3 Option 1: Two-Tier (non-seasonal) 0 – 1,600 kWh: $0.0770/kWh 1,601+ kWh: $0.0917/kWh _ Option 2: Two-Tier (seasonal) Summer (Apr-Oct) 0-1,600 kWh: $0.0770/kWh Winter (Nov-Mar) 0-2,400 kWh: $0.0770/kWh Summer (Apr-Oct) 1,601+ kWh: $0.0992/kWh Winter (Nov-Mar) 2,401+ kWh: $0.0992/kWh _ Option 3: Three-Tier (non-seasonal) 0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh $0.1089/kWh Option 4: Three-Tier (seasonal) Summer (Apr-Oct) 0 – 600 kWh: $0.0728/kWh Winter (Nov-Mar) 0-1,000 kWh: $0.0728/kWh Summer (Apr-Oct) 601 – 1,600 kWh: $0.0796/kWh Winter (Nov-Mar) 1,001 – 2,400 kWh: $0.0796/kWh Summer (Apr-Oct) 1,601+ kWh: $0.1097/kWh Winter (Nov-Mar) 2,401+ kWh: $0.1097/kWh

SLIDE 7

Purpose of Tiered Rates

Emerald is experiencing unprecedented load growth
More than 10% over the past two years
Emerald must acquire new long-term power resources
Physical power plants or contracts can be highly risky and costly
Emerald’s resource of choice is energy efficiency
Confirmed by our Resource Planning citizen advisory committee
Lowest cost, incremental, and provides direct customer benefits
Helps address peak demand and capacity issues
Tiered rates is one tool to incentivize energy efficiency
Tonight’s meeting: did we go too far too fast?

SLIDE 8

Residential Energy Rates

Tiered Rates (effective 04/ 01/ 17) Prior Rates

Usage Energy Charge Notes 0 – 600 kWh $0.0696 $0.01 lower than prior rate 601 – 1,800 kWh $0.0796 Equal to prior rate 1,800+ kWh $0.1089 Pacific Power’s average rate (approximate) Usage Energy Charge Notes All kWh $0.0796 Flat rate for all usage

Note: The tiered rate structure was designed to be revenue neutral as compared to the prior flat rate.

SLIDE 9

Tiered Rates – Monthly Bill Impacts

9 kWh Used Prior Charge New Charge Change 100 $7.96 $6.96

$1.00

200 $15.92 $13.92

$2.00

300 $23.88 $20.88

$3.00

400 $31.84 $27.84

$4.00

500 $39.80 $34.80

$5.00

600 $47.76 $41.76

$6.00

700 $55.72 $49.72

$6.00

800 $63.68 $57.68

$6.00

900 $71.64 $65.64

$6.00

1,000 $79.60 $73.60

$6.00

1,100 $87.56 $81.56

$6.00

1,200 $95.52 $89.52

$6.00

1,300 $103.48 $97.48

$6.00

1,400 $111.44 $105.44

$6.00

1,500 $119.40 $113.40

$6.00

1,600 $127.36 $121.36

$6.00

1,700 $135.32 $129.32

$6.00

1,800 $143.28 $137.28

$6.00

1,900 $151.24 $148.17

$3.07

2,000 $159.20 $159.06

$0.14

2,100 $167.16 $169.95 $2.79 2,200 $175.12 $180.84 $5.72 2,300 $183.08 $191.73 $8.65 2,400 $191.04 $202.62 $11.58 2,500 $199.00 $213.51 $14.51 Median Average Customer = 1,136 kWh/month Mean Average Customer = 1,294 kWh/month

SLIDE 10

Tiered Rates – High Use Monthly Bill Impacts

kWh Used Prior Charge New Charge Change 2,500 $199.00 $213.51 $14.51 2,600 $206.96 $224.40 $17.44 2,700 $214.92 $235.29 $20.37 2,800 $222.88 $246.18 $23.30 2,900 $230.84 $257.07 $26.23 3,000 $238.80 $267.96 $29.16 3,500 $278.60 $322.41 $43.81 4,000 $318.40 $376.86 $58.46 4,500 $358.20 $431.31 $73.11 5,000 $398.00 $485.76 $87.76 5,500 $437.80 $540.21 $102.41 6,000 $477.60 $594.66 $117.06 6,500 $517.40 $649.11 $131.71 7,000 $557.20 $703.56 $146.36 7,500 $597.00 $758.01 $161.01

SLIDE 11

Tiered Rates – Results to Date (May-17 to Jan-18)

Total revenue collection was $96,817 more than under a flat rate
80% of customers were favorably impacted (compared to a flat rate)
80.1% of customers saw lower charges under tiered rates
10.2% of customers saw higher charges (5% or less)
4.9% of customers saw higher charges (between 5% and 10%)
2.6% of customers saw higher charges (between 10% and 15%)
2.1% of customers saw higher charges (15% or greater)

5,401 7,062 3,959 2,099 1,011 542 219 123 65 27 1 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

0% 5% 10% 15% 20% 25% 30% 35% 40% Frequency Variance in Energy Charges (Tiered vs. Flat)

SLIDE 12

Usage Histogram (January 2018 Bills)

25th percentile 931 kWh Median 1,675 kWh 75th percentile 2,552 kWh 95th percentile 4,430 kWh 99th percentile 6,879 kWh

717 1,420 2,927 3,087 3,073 2,455 1,704 1,143 700 446 304 446 75 41 12 5 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Frequency Usage Bins

SLIDE 13

Usage Histogram (June 2017 Bills)

25th percentile 527 kWh Median 857 kWh 75th percentile 1,262 kWh 95th percentile 2,231 kWh 99th percentile 4,305 kWh

997 3,306 6,885 4,301 1,733 633 264 105 69 38 28 90 16 25 4 2 2

1,000

2,000 3,000 4,000 5,000 6,000 7,000 8,000 Frequency Usage Bins

SLIDE 14

Usage Histogram (Average 12-mo. Bills)

25th percentile 676 kWh Median 1,136 kWh 75th percentile 1,673 kWh 95th percentile 2,859 kWh 99th percentile 4,677 kWh

973 2595 5276 5595 3373 1696 719 377 185 93 52 116 28 28 9 1 1000 2000 3000 4000 5000 6000 7000 8000 Frequency Usage Bins

SLIDE 15

“Average” (Median) Customer Experience

Annual Energy Charge (Flat Rate) = $1,146.24 Annual Energy Charge (Tiered Rates) = $1,094.75 Annual Energy Charge Difference = ($51.49)

+$12.02

$6.00
$6.00
$6.00
$6.00
$6.00
$6.00

Usage (kWh) 2,415 1,885 1,308 1,206 1,099 934 724 849 887 882 857 1,354 1,200

$3.51

12-mo. Average

$6.00
$6.00
$6.00
$6.00

SLIDE 16

Low Use (25th Percentile) Customer

Annual Energy Charge (Flat Rate) = $670.47 Annual Energy Charge (Tiered Rates) = $606.48 Annual Energy Charge Difference = ($63.99)

$6.00
$6.00
$4.31
$4.97
$4.01
$4.20
$5.12
$5.38
$6.00
$6.00
$6.00
$6.00

Usage (kWh) 1,286 1,232 925 755 699 431 497 401 420 512 538 727 702 12-mo. Average

SLIDE 17

High Use (75th Percentile) Customer

Annual Energy Charge (Flat Rate) = $1,623.52 Annual Energy Charge (Tiered Rates) = $1,611.59 Annual Energy Charge Difference = ($11.93)

$6.00
$6.00

+$11.08 +$31.01

$6.00
$5.65
$6.00
$6.00
$6.00
$6.00

Usage (kWh) 3,063 1,992 1,368 1,288 1,287 1,293 1,738 1,812 1,773 1,472 927 2,383 1,700 12-mo. Average

$0.37
$6.00

SLIDE 18

Extreme Use (95th Percentile) Customer

Annual Energy Charge (Flat Rate) = $2,773.42 Annual Energy Charge (Tiered Rates) = $3,089.41 Annual Energy Charge Difference = $315.99

+$63.29 +$50.75 +$33.38

$0.20

Usage (kWh) 4,165 3,737 3,144 2,890 2,322 2,080 2,663 2,622 2,773 1,998 2,844 3,604 2,904 12-mo. Average +$25.94 +$9.29 +$2.20 +$19.29 +$18.08 +$22.51 +$24.59 +$46.86

SLIDE 19

Top 1% Use Customer

Annual Energy Charge (Flat Rate) = $4,494.06 Annual Energy Charge (Tiered Rates) = $5,443.40 Annual Energy Charge Difference = $949.34

+$95.09 +$121.34 +$119.84 +$115.24 +77.15 +$43.66 +$76.36 Usage (kWh) 5,250 6,146 6,095 5,938 4,638 4,346 4,276 3,531 4,589 3,543 3,495 4,611 4,705 12-mo. Average +68.60 +66.55 +44.72 +75.72 +45.07

SLIDE 20

Energy Efficiency Activity

Energy efficiency activity has increased dramatically

01-01-17 to 03-06-18

Cheshire 1 Noti 1 Lorane 2 Elmira 3 Dexter 14 Junction City 14 Creswell 18 Pleasant Hill 20 Veneta 20 Eugene 24 Springfield 30 Cottage Grove 31 Marcola 32 10 20 30 40 50 60 70 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 2017 2018

Number of Energy Audits

SLIDE 21

PTCS Upgrade, 29% DHP Conversion, 9% DHP Upgrade, 26% HPWH Conversion, Insulation Upgrade, 30% LED Lighting Upgrade, 5% Window Upgrade, 32% Air Sealing, 0%

Energy Efficiency Activity

Staff has recommended a diverse set of measures since January

PTCS (Performance Tested Comfort Systems) Upgrade New variable speed ducted heat pump (153,358 kWh) DHP (Ductless Heat Pump) Conversion - New DHP replacing an electric furnace (79,650 kWh) DHP (Ductless Heat Pump) Upgrade - New DHP replacing wall or basement heaters (129,305 kWh) HPWH (Heat Pump Water Heaters) Conversion - New HPWH replacing a standard electric resistance tank (112,752 kWh) Insulation Upgrade - Adding new insulation to walls, floors, or attics (74,880 kWh) Air Sealing - Reduce heat loss through air gaps in a home's shell (270 kWh) LED Lighting Upgrade - Replace the majority of incandescent lighting with LED (6,820 kWh) Window Upgrade - Replace existing metal frame windows with vinyl ENERGY STAR windows (69,258 kWh)

SLIDE 22

Rate Structure Scenarios

22 Scenario Tier 1 Tier 2 Tier 3 Baseline: Current Rates 0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh: $0.1089/kWh A: Flat Rates All kWh: $0.0796/kWh _ _ B: Higher Tier 3 Limit 0 – 600 kWh: $0.0696/kWh 601 – 2,400 kWh: $0.0796/kWh 2,401+ kWh: $0.1089/kWh C: Much Higher Tier 3 Limit 0 – 600 kWh: $0.0696/kWh 601 – 3,000 kWh: $0.0796/kWh 3,001+ kWh: $0.1089/kWh D: Lower Tier 3 Rate 0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh: $0.0996/kWh E: Much Lower Tier 3 Rate 0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh: $0.0896/kWh F: Two-Tier, Lower Limit 0 – 1,200 kWh: $0.0765/kWh 1,200+ kWh: $0.0900/kWh _ G: Two-Tier, Higher Limit 0 – 2,100 kWh: $0.0765/kWh 2,100+ kWh: $0.1089/kWh _

SLIDE 23

Scenario A: Flat Rates

Tier 1 Tier 2 Tier 3

All kWh: $0.0796/kWh _ _

12% 7% 5%

0% 5% 10% 15% 700 kWh 25th Percentile (5,279 Accounts) 1,200 kWh Median (10,557 Accounts) 1,700 kWh 75th Percentile (15,835 Accounts) 2,900 kWh 95th Percentile (20,061 Accounts) 4,700 kWh 99th Percentile (20,905 Accounts)

Monthly Customer Bill Impact (vs. Baseline)

SLIDE 24

Scenario B: Higher Tier 3 Limit

Tier 1 Tier 2 Tier 3

0 – 600 kWh: $0.0696/kWh 601 – 2,400 kWh: $0.0796/kWh 2,401+ kWh: $0.1089/kWh

Non-seasonal

0% 0% 0%

0% 700 kWh 25th Percentile (5,279 Accounts) 1,200 kWh Median (10,557 Accounts) 1,700 kWh 75th Percentile (15,835 Accounts) 2,900 kWh 95th Percentile (20,061 Accounts) 4,700 kWh 99th Percentile (20,905 Accounts)

Monthly Customer Bill Impact (vs. Baseline)

SLIDE 25

Scenario C: Much Higher Tier 3 Limit

Tier 1 Tier 2 Tier 3

0 – 600 kWh: $0.0696/kWh 601 – 3,000 kWh: $0.0796/kWh 3,001+ kWh: $0.1089/kWh

Non-seasonal

0% 0% 0%

Monthly Customer Bill Impact (vs. Baseline)

SLIDE 26

Scenario D: Lower Tier 3 Rate (-$0.01)

Tier 1 Tier 2 Tier 3

0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh: $0.0996/kWh

Non-seasonal

0% 0% 0%

Monthly Customer Bill Impact (vs. Baseline)

SLIDE 27

Scenario E: Much Lower Tier 3 Rate (-$0.02)

Tier 1 Tier 2 Tier 3

0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh: $0.0896/kWh

Non-seasonal

0% 0% 0%

Monthly Customer Bill Impact (vs. Baseline)

SLIDE 28

Scenario F: Two Tier, Lower Limit

Tier 1 Tier 2 Tier 3

0 – 1,200 kWh: $0.0765/kWh 1,200+ kWh: $0.0900/kWh _

Non-seasonal

8% 3% 6%

0% 2% 4% 6% 8% 10% 700 kWh 25th Percentile (5,279 Accounts) 1,200 kWh Median (10,557 Accounts) 1,700 kWh 75th Percentile (15,835 Accounts) 2,900 kWh 95th Percentile (20,061 Accounts) 4,700 kWh 99th Percentile (20,905 Accounts)

Monthly Customer Bill Impact (vs. Baseline)

SLIDE 29

Scenario G: Two Tier, Higher Limit

Tier 1 Tier 2 Tier 3

0 – 2,100 kWh: $0.0765/kWh 2,100+ kWh: $0.1089/kWh _

Non-seasonal

8% 3% 1%

Monthly Customer Bill Impact (vs. Baseline)

SLIDE 30

Appendix

SLIDE 31

Other Local Utility Rate Structures

31 Utility Fixed Charge Tier 1 Tier 2 Tier 3 EWEB $20.50 0 – 800 kWh: $0.08572/kWh 801+ kWh: $0.10069/kWh _ SUB (Winter) $12.60 0 - 1,500 kWh: $0.0540/kWh 1,500+ kWh: $0.0643/kWh _ SUB (Summer) $12.60 0 - 900 kWh: $0.0540/kWh 900+ kWh: $0.0590/kWh _ Lane Electric (Winter) $24.50 0 – 1,500 kWh: $0.0881/kWh 1,500+ kWh: $0.0957/kWh _ Lane Electric (Winter) $24.50 0 – 1,500 kWh: $0.0902/kWh 1,500+ kWh: $0.0979/kWh _ Blachly Lane $50.00 All kWh: $0.0909/kWh _ _ Pacific Power $9.50 0 – 1,000 kWh: $0.10047/kWh 1,000+ kWh: $0.12084/kWh _ EPUD $26.75 0 – 600 kWh: $0.0696/kWh 601 – 1,800 kWh: $0.0796/kWh 1,801+ kWh: $0.1089/kWh

SLIDE 32

Residential Bill Comparison (700 kWh)

Approximately 75% of EPUD customers average at least 700 kWh per month

$50.40 $76.47 $79.15 $80.50 $86.17 $113.63 $0.00 $20.00 $40.00 $60.00 $80.00 $100.00 $120.00 SUB Emerald PUD Pacific Power EWEB Lane Electric Blachly Lane

SLIDE 33

Residential Bill Comparison (1,200 kWh)

Approximately 50% of EPUD customers average at least 1,200 kWh per month

$77.40 $116.27 $129.31 $130.22 $134.42 $159.08 $0.00 $20.00 $40.00 $60.00 $80.00 $100.00 $120.00 $140.00 $160.00 $180.00 SUB Emerald PUD EWEB Lane Electric Pacific Power Blachly Lane

SLIDE 34

Residential Bill Comparison (1,700 kWh)

Approximately 25% of EPUD customers average at least 1,700 kWh per month

$106.46 $156.07 $175.79 $179.61 $199.16 $204.53 $0.00 $50.00 $100.00 $150.00 $200.00 $250.00 SUB Emerald PUD Lane Electric EWEB Pacific Power Blachly Lane

SLIDE 35

Residential Bill Comparison (2,900 kWh)

Approximately 5% of EPUD customers average at least 2,900 kWh per month

$183.62 $283.82 $290.63 $300.32 $313.61 $354.54 $0.00 $50.00 $100.00 $150.00 $200.00 $250.00 $300.00 $350.00 $400.00 SUB Emerald PUD Lane Electric EWEB Blachly Lane Pacific Power

SLIDE 36

Residential Bill Comparison (4,700 kWh)

Approximately 1% of EPUD customers average at least 4,700 kWh per month

$299.36 $462.89 $477.23 $479.84 $481.38 $587.61 $0.00 $100.00 $200.00 $300.00 $400.00 $500.00 $600.00 $700.00 SUB Lane Electric Blachly Lane Emerald PUD EWEB Pacific Power

SLIDE 37

January Bill Timing

37 Route Route Name Prior Read Date Pres Read Date HDD vs. Average Billing Period Length 1 London 11/27/2017 12/27/2017 113% 30 2 Lorane 11/28/2017 12/27/2017 114% 29 3 Walker 11/28/2017 12/28/2017 113% 30 4 Walker / Dale Kuni 11/29/2017 12/28/2017 113% 29 5 Dale Kuni 12/1/2017 1/2/2018 110% 32 6 Short Mountain 12/4/2017 1/3/2018 112% 30 7 Pleasant Hill 12/5/2017 1/3/2018 112% 29 8 Dexter / Fall Creek 12/5/2017 1/4/2018 112% 30 9 Fall Creek 12/6/2017 1/4/2018 111% 29 10 Marcola 12/7/2017 1/8/2018 109% 32 11 Mohawk 12/8/2017 1/9/2018 108% 32 12 Green Island / Van Duyn 12/11/2017 1/10/2018 104% 30 13 Prairie 12/11/2017 1/11/2018 103% 31 14 Cheshire 12/12/2017 1/12/2018 101% 31 15 Cheshire 12/14/2017 1/15/2018 98% 32 16 Vogt Road 12/15/2017 1/16/2018 97% 32 17 Fern Ridge 12/18/2017 1/17/2018 95% 30 18 Veneta 12/19/2017 1/18/2018 94% 30 19 Noti / Vaugh 12/20/2017 1/19/2018 94% 30

SLIDE 38

SLIDE 39

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Nancy Carlson Yes I am against them.

As a long time EPUD customer in the East Fern Ridge area - account #5661- I was quite surprised to see this last month's bill for usage. Our cabin on Fern Ridge Lake is used mainly in the summer months and therefore heated at a very low temperature by an electric oil radiator during the winter

months. The increase in our Jan. statement was huge ... I do agree that the Board decision and your decision as General Manager were poorly

conveyed to your customers. There is a large amount of trust that has been lost by you and the Board through this inexcusable error, as I see it. Over the years EPUD has spent effort in service and reliability to build that trust among rural families and the community. This seemingly lack of understanding of customer need for accurate information and a muddled manner in communicating the great cost increase that folks would realize in January 2018, compounds the error. Surely, with electronic data storage, a better indicator of this EPUD charge would have been to select a month from last year ... send a sample of each individual account number reading from 2017 and a comparison of the projected cost for 2018. There in clear numbers customers would have had time to digest the cost increase and adjust their usage. You might more specifically address their energy needs as well. I remain very disappointed in your response, Scott and that of the Board to this important source of electricity.

Melonee Clark Yes I am against them. Please obtain answers to my questions submitted to Mr. Coe on 1/22/18. I believe the questions raised are pertinent to your deliberations. Thank

you

Sonnia Palmer Yes I am against them.

I'm on disability and I live paycheck to paycheck the last two months my rates have gone up 70 to $100 more than usual and I'll tell you I pretty much live in the dark cuz I can't afford electricity so you explain to me how this happened these rates are ridiculous I can't even afford gallon of milk anymore

Sid and mary ellen Gonzalez Yes I support them.

We have been a customer over 41 years. For the last several years we have been on the tier rates. Each year our amount has increased. This past year we have closed off our den to get no heating. In july of this year I was diagnosed with stage three cancer. I had to quit my job and our only income has been our social security. We are in a huge financial challenge and a lower tier rate would be a blessing. Thanks !

Janet Goggins Yes I am against them.

This system unfairly punishes all electric user households. It hurts seniors, people who are home full time often on limited income. Your energy expert came to our home. In his opinion, we are doing all we can do. Well great that’s nice to know but not helping us get out of teir3. All we really learned is we need to move into smaller home with gas. I just do not know who will buy a home with $800 electric bill. Also we have 3 meters. No one comes to read them. I just do not understand basic fee for 3 meters on one property. It certainly isn’t costing EPUD, no extra work involved. Maybe you could look at basic property fee rather then individual meter fee or reduced fee for additional meters. Thank you for hearing us and considering option that will work for all

Donna & Dennis TRUE Yes I am against them. We hate the tier our bill has never been so high. You hit 3 in first week of billing. Get rid of it . Oh and Scott Coe really needs to go, his HUGE salary

could be much better used

Judy Goble Yes I am against them.

A daughter and her family of five come to visit us for a couple of weeks each summer. The tiered rates make their visit unaffordable. With my fixed retirement income, I need to be able to plan my month-to-month expenditures and not be subjected to the guess work of the tiered-rate wild swings in expenses. If you want people to use less electricity, perhaps you all should look into finding ways to fund grants to install solar in every owner

ccupied home.

Alice Pittman Yes I am against them. When tiered rates started my bill doubled, even though there had been absolutely no change in my usage. I don't believe the smart meters are

accurate. This has been a burden for senior citizens (like myself) who live on limited income.

Public Comments on Tiered Rates

SLIDE 40

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Lydia Habr Yes I am against them.

The tiered rates are unnecessary & punitive. It has been said by the EPUD board during one of their meetings that all costs are covered by the bottom rate being charged. Some homes are much larger, have larger families, or have other valid reasons for needing to use more power than is deemed necessary to stay in the bottom tier usage. It is not EPUD’s place to dictate how much power usage a family should be using & then gouging them with punitive rates when they go above it. It’s truly disgusting that a utility that is supposed to belong to the public it supports & is a nit for profit entity to be doing this to their rate payers when it’s quite obvious from the figures that it is not required to stay operating in the black. If anything needs to be done to adjust costs it should start with the outrageous salary paid to Scott Coe. It’s ridiculous that he is paid more than twice the governor of our state & you expect for us rate payers to roll over & be ok with a tiered system that is unreasonable & punitive. A top rate that is double? Not at all right. This needs to be changed & quickly.

Charles McCown Yes I am against them.

Tiered rates underhanded introduction was punitive, deceitful and lacked transparency., Totally unacceptable and unprofessional. Mr. Coe and the board should face severe scrutiny for such a irresponsible way of introducing rate increases. EPUD is a Co-Op. Don't see any recognizable indications of making that claim. .

Sue Hallstrom Yes I am against them. Over the last 2 months our electric bill has more than doubled...How is this fair? Nadine Kelley Yes I am against them.

I am writing in regards to the 3-Tier rate increase. This is a very huge increase in rates if you happen to go over into Tier 3, which everyone probably did in the December billing. I had the highest bill ever and we are conservative with our electricity. We are 2 adults with no children. My thermostat is set at 68 when we are home and when not home or while sleep set to 63. Brrrrr... As well you increased the monthly system charge $3.75. Was this not enough to cover your expenses? I feel we are being overcharged and it is impossible to keep electrical usage down in freezing winter. I suggest that with the federal tax cut you will be receiving this year that rates be reduced. You should be getting 16% or so savings in federal tax. Please help. We are being overcharged.

Sondralee Callsen-Juve Yes I am against them.

You know, I have always been so appreciative of the service you give and the benefits I get from electricity. But this freaking change and increase is just blood thirsty and stupid!! How did we let this happen? I am 83 years old - live alone on 5 acres, support rescued animals and myself and don't even use elec for HEAT and my bill last month was 400.00 on two one! This month it's 319.83. I'm upset and you need to know it and do something!! A pox on you! No more smiley faces and thank yous!

Jason Thiesfeld Yes I am against them.

3 years ago I switched to all LED lighting to not only have better lighting but also for the cost savings for the company by using less energy and now

ur company gets hit for three different tiers and instead of seeing the savings I am paying more than I have before using less electricity it is

ridiculous.

Darrel Snyder Yes I am against them.

37122 TREE FARM RD 1. The same results could have been achieved by increasing the flat rate system.

2. The increased power demand on the grid by enlarge is not driven by residential demand, rather it is the recent demand due to marijuana growing.

Therefore, it would be reasonable to put the burden of rate increase onto the source of demand, which is the marijuana farmer.

3. If it's necessary to retain the tiered system, then the kilowatt tier benchmark should be increased: ie, 1,000 K W, 2,0000 K W and then 4,000 K W,

and possibly the marijuana grower should be on this tiered rate system also. In closing, the tone of leadership at the Marcola High School meeting came across as laying the blame for increased usage on the grid from residential customers when, in fact, they know where the high demand is coming from, and to me that is deceitful. Honesty and transparency is the honorable way to get support.

Robin Ehrhardt Yes I am against them.

92791 Sovern Place - As a 20 year patron of EPUD, I find the rate structure to be an unwarranted and ineffective method to supposedly encourage

conservation. No family or business wants to spend more than they need. In 2018, conservation has become secondary to the habits of most

individuals, akin to adults remembering to flush the toilet. I live and care for 5 senior adults (hospice) who have difficulty enough managing their costs of healthcare, let alone worry that their care rates increase secondary to utility rates changes. Oxygen equipment, alternating pressure reduction mattresses, increased linen to be washed due to soiling, toileting, etc are not things that can be controlled. Our usage as a home has decreased, yet our costs are significantly higher. Audit shows us to be as effective as possible without rebuilding. Let us pay for what we use, but without the fear of incorrect meter readings, inaccurate meters, or price tiers. Consumers should not be placed in a position to make choices that place them in harms way.- Robin Ehrhardt MSN, RN

SLIDE 41

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Pam Key Yes I am against them.

To start with,,,, no warning, the coldest months of the year you pull this on us with know warning.....only thing I could of done is keep my heat off. My small raise on social security does by know way cover the $200. Increase on my bill.. I am hoping you put Patti Chappel back on your board. I don’t even know how this is legal. I have a disabled son who lives on disability. I help him out when I can. But my bill is so high I have know $ to help

him. So you know what he’s doing in this cold weather, keeping his heater off. I hope the people that made this crazy decision are all warm and cozy

in there homes. This is such a hard ship for my family. And we can not be the only ones.

Amanda Hiskey Yes I am against them. U guys never read the meters u just go on what the other day or week is it’s bull it just seems our bill gets higher and higher we r getting ripped off Gordon Paine Yes I am against them.

My biggest beef is that the new rates subsidize dual-fuel households (electricity and gas) while penalizing all-electric households. Gas users face no increase in marginal rates as they use more gas, but all-electric customers face an increase of 37% above 1800 KW while dual-energy households get a discount on most of their electricity . EPUD's response was to offer conservation measures—a well-intended but empty offer in our case. In 2013 I bought a house with extraordinary insulation, put over 30 grand into new windows, a 15k state-of-the art inverter heat pump, and an EPUD recommended, ultra-insulated water heater. I still use way over 1800 KW/month in the winter. This isn't because I'm wasting energy but because I live in an all-electric house and have a family member whose health won't bear a 68 degree environment. Someone with gas for heat and hot water can waste electricity like crazy and not use more than 1800 KW. All-electric homes should not be punished because electricity is their only source of energy.

Shad Turner Yes I am against them.

The tiered rate system is clearly discriminatory in nature. It discriminates against larger families, especially those who have adopted or are fostering children in order to better our community. To discriminate against foster and adopted children is absolutely deplorable. Having to now pay more for electricity (not heat or cooking) than we do for food is hard to stomach. We are on a fixed income and the only cutback that is feasible is food. We shower every other day, we cook with gas, we heat with wood we use LED lights and yet our bill is approaching $400 month more than double last years.

Judith Lesan Yes I am against them.

I am a 76 year old single person, working just to make ends meet. Make too much for "extra" financial help, but not enough to have to pay for more than what I am using each month. Please take into consideration of Senior people on fixed income trying to pay bills on time and stay out of debt. I keep my temp down to 68 degrees in my home during the day and 59 at night. I can only pray that there is a really good valid reason why I am having to pay more for my electricity than I am using. Please help me keep my heat and lights on. Thank you. I would just like to add that I do appreciate all the hard work the people do that keep our electricity on during the storms and bad weather. Thank you for that!

Sean O'Donnell Yes I am against them.

I have a question. How has EPUD's new tiered billing system affected it's gross billing? Is this information available online? How much was the gross amount billed for each month under the new tiered system compared to the same months under the old billing system? Is EPUD billing for more, less or the same? If more what does EPUD plan to use the money for? If less how will they make up the shortfall? As EPUD is a public utility and I am a customer I am sure you will have no problem answering this simple question.

Linda Gray Yes I am against them.

If "the aim of tiered rates is to encourage conservation among residential customers who use a lot of electricity" (Ms. Patty Angelini )then the aim is

faulty. I am presently doing all I can to conserve electricity. My 93 year old

mother lives with me and her area must be a healthy temperature for her and her caretakers. I invested in a ductless heat pump to help conserve. With these new, punishing tiered rates I've been carrying wood upstairs for my wood stove in an effort to reduce the high bills. All it's done is ruin my back! I am 70 years old and it is a real hardship to feel like I must resort to using my wood stove to reduce electric use. Forget comfort! Who really needs "encouragement" to reduce electricity usage??? And, being referred to as a customer-"owner" seems

disingenuous. What "owner" would impose these draconian rates upon themselves?

Marla Hansen Yes I am against them. I am unsure what impact tired rates had on business but I know for me it raised my December bill from the normal $150-$200 to $350. All that we

did differently was put up a small amount of Christmas lights.

SLIDE 42

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Dave Evans Yes I am against them.

I may or may not be able to attend the public meeting on March 20th but would like to thank you for your response to my initial concerns regarding the tiered rate increase. I can only reiterate those concerns. I was aware of these changes however I did not go back to prior years to see how these changes may affect our bills. As we have taken several steps, and spent a considerable amount, to conserve electricity and hopefully lower our electrical bills, the first few months under this new tiered structure weren't a concern, there were no real surprises. However at peek usage durning the coldest month of the year, and even with substantial decrease in our electrical usage due to our conservation efforts, our bill was much greater than anticipated. Thus we are left with the feeling that the money spent on conservation efforts has been wasted and any further expendature would gain us little benefit. It will take us years to recapture our present expenditures so why spend more if our savings will be so little under this new rate structure? The cost/benefit just doesn't make it worth while.

William and Pat Gartman Yes I am against them.

We are on Social Security so money is tight. We have a heat pump in our home and keep the temperature set on 62 degrees and use our wood stove for heating our family room. I go behind my husband and turn off lights that we do not need to be on and our last electric bill close to $300. Please reconsider the new billing because that money comes out of our grocery amount. Thank you

Lisa Hescock Yes I am against them.

I and I am positive other EPUD customers would agree, want to pay for ONLY the power I use!!! I don't know how clearly I can communicate to you how much this infurates me! Also, I cannot believe the finance committee can make such a decision like this that involves every EPUD customer without every EPUD customers approval. If we all had a say and majority ruled, fine but not like this!! And now we have to wait until March???? So for three months we have to pay these higher rates. Why can't you just change back to normal and put it up for vote in the next quarter.

1. Please put rates back for us to pay what we use.
2. Please do not ever let the Finance Commitee ever make a decision like this for all of us, I beg for all EPUD customers to vote since that is who it is

impacting!

3. Please do not carry forward with these rates until March. Then go over it again in March with us voting?
4. It is bad enough we do not have a choice in power companies NOW I have to pay these outrageous price because that is what the Finance

Committee decides.I would LOVE to have a say in how I pay and whom I pay. Thanks, Lisa Hescock

James Price Yes I am against them. this isn't a very good thing to do to the people that have your power, some people are hardly getting by and now they can't make up the bigger

power bills, just saying put it back the old way and stop hurting the people that have your power, lol ;-) thanks .

Pam Key Yes I am against them.

I don’t understand it, tieres. You mean tears, cause that what I have, how can I pay this bill that is running $150 to $200 more than my highest ever light bill. Last month and this month? And by the sounds of it I can expect this to keep happening. What is a person to do that lives on a very limited income? My disabled son lives in one of the houses, I live in the other one. And I’m also on soc.sec. We are both live month to month. So what do we do with your new greed. Give up eating, give up having electricity, they are pretty much our luxuries. Month to month doesn’t give us any extra

money. I hope to go to your meeting. But I can not drive in the dark. I am just wondering if anyone likes this new plan of yours? Cause I need to talk

to them to get my head in a better place. Your meeting is not till March 20. Why so far off.thats two more light bills. I will also be calling.

Robin Younger Yes I am against them.

We have installed new energy efficient windows and installed new window coverings, new energy saving appliances, new energy efficient pellet stove , updated light bulbs, and closed off rooms we do not use and our children no longer with us.... How in the world is my electric bill still higher with all these changes? Plus the due date is now the 1st. Those on social security do not get paid until the 2nd and sometimes as late as the 4th! Now they will incur a late fee! We can no longer afford electricity from EPUD!

Sherry Logan Yes I am against them.

EPUD has been raising my rates every year for the pat 10 years. I have installed new windows, energy efficient appliances, and even unplugged my hot tub. This would make a difference in my bill for about a month and then the rates would. Go up. Making my bill even larger than before I made the changes. I have lived in the same house for 20 years and have reduced my energy usage each year but the bill gets higher. Now this tiered rate system is making me pay more than a neighbor just because my house has a few more square feet. That is not fair. Please find another solution to get more revenue to pay for your raises.

SLIDE 43

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Kelly Gamache Yes I am against them.

I am so sorry you had to do major upgrades so that you could support all the marijuana Growers out there but there is no way I can foot part of your bill for upgrading your company to support more of your customers. We can't pay our bill. Flat out, we had to go to the Tony Garcia center for the last bill and they could only pay $100 toward our already late bill. We can't pay this bill and we will have to go into default. How could you think this Tiered program is going to work for ANYONE. We tried to remain in Tier 1 yesterday and it was impossible. I would like you to issue a report as to which type of appliances should be running or off in order to remain in Tier 1. I would like to know how many showers (15mins ) I can have a week, how many times I can turn on my coffee maker per week and how you expect me to keep our 950sq' house that runs on electric heat, warm. We implore you to return to the previous system retroactively until your March meeting figures out what amount increase is needed to Tier 1 to make it an acceptable level for a small family of 4 to continue being able to be customers. We might end up going to running candles and getting a wood stove if you continue on your quest to create hardship for all in order for your business to make more money on Growers.

Lani Wright Yes I support them.

I applaud EPUD's new tiered system as a way to encourage energy conservation. I have been on the ulitity's Citizen's Advisory Council for Resources for many years, and our group consistently points to conservation as our least expensive and preferred option for energy resource. We humans from the US need to become more attuned to using less, and the tiered structure can eventually help with that. I do not, of course, know the situation of those households who are struggling to pay winter bills, and while conservation may not yet feel like second nature to many people and early stages

f training are annoying and effort-ful, we can make the adjustments.

In addition to EPUD's established monetary support for low- and fixed-income households, perhaps those in the Sharing Sun program could be invited to donate unused "banked" energy from solar generation at the end of each season to assist those whose winter bills are unmanageable. Thank you, EPUD, for looking at a variety of ways to serve customers who find it difficult to pay for the energy they need!

Betty Wilson Yes I am against them. Outrageous! Some families can't afford to be gouged like this. Cassie and Andrew Fulton Yes I am unsure/I am against them

I don't remember what it was like before the tiered system. What I do know is we just bought a house last summer 2017, we have a 6 year old child to take care of and we are constantly having to remind everyone in the house to turn lights/heaters off. We are very conscious of using electricity and still get hit with a $150 bill. It's almost like trying to decide whats more important to us? Having a comfortable home for our family and especially our child, as it should be? Or making sure we have enough to provide for other more important essentials, like food? Of course there's no

contest. We do whatever we can to provide for our child.

If getting rid of the tiered system would lower our bill, I'm for it.

Patti Mortenson Yes I am against them. I have been tracking useage on Smarthub and trying to live a normal life. Yesterday we did laundry. Shame on us! We went from 58.5 on Tuesday to

to 88. 7 on Wednesday. We’re so wasteful, we should be washing our clothes in the creek and hanging them to dry outside. We live in an older manufactured home and have been told by EPUD that there really isn’t much we can do realistically to drastically change our useage.

Ladonna AVAKIAN Yes I am against them. Please consider raising the kWh in each tier group. Consider raising commercial or industrial rates over residential, at least they can write it off as a

business expense during taxes.

Ladonna AVAKIAN Yes I am against them. Please consider raising the kWh in each tier group. Consider raising commercial or industrial rates over residential, at least they can write it off as a

business expense during taxes.

SLIDE 44

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Joel Higdon Yes I am against them.

I believe the third tier should be removed. The first and second seem reasonable. I am also complexed with the recent communications from EPUD. Namely the February 1, 2018 communication, titled "Why Energy Efficiency?" The following are my observations or counter points to this communique: If Emerald People's Utility District's "historical sources of power are now limited." then to be fiscally responsible to it's current customer/owners it should not be bringing on any new customers/owners (or businesses that draw a lot of energy). Let the other utilities take them on when they can. Only bring on a new customer/owner when no other utility is available to them. If boundaries or such make this undoable, then work to change them. "EPUD has an existing power contract that will expire within 10 years" is a contradicting statement to "It is financially risky to buy power through long-term contracts." Clearly EPUD has entered into long term contracts. Good managers (and I hope EPUD has some) should be able to make smart contract decisions and energy market choices. So far EPUD has only offered "Energy efficiency" as an answer or solution. The communique shares these lines: "The Solution", "Energy efficiency is a more cautious approach.", and "Energy efficiency is EPUD’s lowest cost power resource option." These may be true statements and one solution

r option. However it's not the only answer. And believing so is not keeping your customers/owners interests at the forefront. We elect the board's

directors and expect EPUD managers to have more then one strategy and tools in their tool bag. Shame on Emerald People's Utility District. YOU can do better. We expect it. We demand it. We are owed it as your owners. Rethink your strategies and open your tool box.

Lesli Davis Yes I am against them.

Listened to Scott Coe's comments after the meeting held in Marcola. The media minutes from 1/23. I believe he needs a better understanding of how these rates affect people that are NOT pot growers. I would like him to understand there are families out here with livestock, older houses that people cannot afford to upgrade, I saw somewhere someone runs an adult care facility, people with multiple houses on one meter and many other reasons why KWH per month would be more than average. He needs to understand that we are not stupid, we do understand math and can comprehend more than he gives us credit for. The way he talked about this area after the fact does not make anyone want to work with him. Treat us as equals and do not talk about us as hillbilly, ignorant pot growers then maybe people will calm down and be willing to figure this out. Maybe Epud needs a new GM that can relate with rural areas more than he is obviously able to.

SLIDE 45

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Steve & Sherri Eddy Yes I am against them.

I'd like to add my opinion to the many folks who have been stung by the rising electrical rates since April 2017 when your new rate structure went into effect. My family and I live on a small 5 acre farm on Territorial hwy in Franklin. We are a family of 7 living in a very well insulated home, 3 layers

f siding in some places, with a high efficiency mini split heat pump installed just last March. This system was so highly rated that EPUD itself gave us

a $1000 credit to install the system. We are currently only using 3 of the 4 heads on a single heat pump system and all three units are programmed to run between 58-64 degrees, it's only on 64 in the evenings and some weekend days. I've already had 2 bills this winter over $400 with these

settings. If we are in the home much we are usually under blankets plus running our wood burning fireplace to stay warm. We also have a 40x60

barn/shop that we work in and care for our animals. We try to be very careful with our electrical usage and not be wasteful. We have upgraded our systems to be more efficient. Please go back to the table with your advisory board and look at other ways to help those of us with big families on farms trying to make ends meet. Thank you for your email and your responsiveness to your customers situations. Steve &Sherri Eddy 92168 Territorial hwy Junction City, OR 97448

Adam Clough Yes I am unsure.

In the end the cost of electricity is what it is. The issue being debated is whether it is fair for customers who use large amounts of electricity to pay a surcharge over those who do not use as much. EPUD is not a for profit entity, so the electricity bought has to be paid for by the members as a

whole. I am about 1800 Kwh over the 1800 Kwh threshold during the winter, in a fairly new house with heat pumps. Don't see a way to ever get

below 1800 Kwh during the winter. I have not seen the basis for the statement that the majority of EPUD users use 1800 Kwh or less per month. Is that an average over the whole year? Or is it the average peak usage? Based on that answer a fair debate can in sue.

Gary Whitten Yes I am against them. Info from EPUD said households that use 1200 kw should see a lower bill. I did not.

SLIDE 46

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Donnaut Williams Yes I am against them.

I understand the concept of tiered rates. It is a good idea conceptually. But it fails to look outside the box. I am disabled.. Have a fixed income and have multiple PRESCRIBED medical devices that require electricity to operate. My December bill was 257.00. I understand that this also included my christmas lights.. (inside only). But To have my electricity bill take ONE THIRD of my net income is too much. I have a hot tub which I use DAILY, it is a medical necessity. I understand that for some this is a luxury. Mine is NOT. I must use it to gain mobility and range of motion. and to prevent my spine from rupturing disk on a regular basis. I cannot afford healthwise to get sicker and shut it down. I cannot afford financially to keep it heated to continue my therapy. I have breathing treatments 4 times a day.I have a cpap machine so I dont die in my sleep. The list goes on and on. I must sleep in an electric blanket because not keeping my body warm causes more inflammation and then that causes swelling and that causes complications.. and guess what? I dont like to be warm all the time. I would rather shut my heater down and be cooler. But I cant. So it is what it is. So people like me are being hurt financially for trying to just maintain their health. This is almost like a tax issue. The poor and disabled are being harmed by tiered

pricing. The wealthy arent as affected because it is of no consequense to them if its higher.. they have heated pools and gaming rooms and ion home

theaters because they can afford to. People like me cannot. I am against tiered pricing. I think we should pay the same for every kilowatt used. One head of lettuce costs the same as the next no matter how many you need. If you buy meat in bulk it gets cheaper. This is hurting people. I am assuming it is hurting others as well as myself. I dont want a return email telling me that I can apply for assistance. I can pay my own way. there are

thers who can use that should they need it. I just worry that this will cause the elderly and disabled to wind up resorting to drastic measures like

freezing in their homes or dying from heat stroke. Or eating cat food because they cant afford food and electricity BOTH. This is a basic necessity in this day and age. It shouldnt become something that people in need have to cut back on. Who will be the first to have a emergency because they couldnt afford their medication , or food and housing and utilities and health insurance? Business like laundry mats for example,,, they are used by people who cant afford a washer and dryer in their homes, or arent allowed to have them, people who already strained financially. They use allot of electricity, they will offset the costs of tiered pricing by raising their rates. Who is that going to hurt? the same people. Assisted living, super expensive already,, I have three daughters who work professionally in the caregiving industry, The elderly are ALREADY moving out because they no longer qualify for their health care so they have to private pay. WHEN assisted living homes ( not IF) raise their fees to off set the costs of tiered pricing, how many MORE elderly and disabled people are going to become homeless ? Conservation is important as a society, I get that. I support and advocate that in every aspect of my life. Not just with our energy resources on the planet but with all of our resources, I think all things should

Joyce Nelson Yes I am against them. 2 person house that we are gone Mon- Fri in a 1100 sq foot place, largest bill so far. Thank you for making the budget harder to keep. Mike Berg Yes I am against them. Our President of the United States pushed through a new tax plan that will give most people added income. EPUD Just wiped out that income raise

for most of it's customers before it ever went into effect. Don't forget this is a PUBLIC utility.

Cheryl Thompson Yes I am against them.

My husband and I live in a modest home in Fall Creek. Our typical electric bill is $150- $200 in the winter. This month it jumped to $346.55!!!! We keep our house at no more than 60 degrees - we wear warm clothes and blankets to keep warm, and keep our usage to a minimum. And yes, we are always COLD. But we made this choice to keep our bill to a minimum. You've forced us into a position of reevaluating if we can afford to run our heat pump at all. This jump in price is RIDICULOUS. You should be ashamed of yourself and provide a credit back to your customers. We use to brag about EPUD, and say how grateful they were that they cared about their customers compared to other local utilities. Not any more - you're no different than the rest now. What you have done, Scott Coe, is criminal.

michael turner Yes I am against them. It doesn't matter what I think, because your efforts are in coming up with different payment options. We would still owe the same amount. Those of

us on fixed income (ssi) have a hard time when bills go up, but income does not. Find cheaper electricity!!

Nancy Shelton Yes I am against them. Fixed income familes cannot afford this type of increase. Don't understand how you can be on vacation for 3 months (first 2 months I was ok,) 3rd

month, my bill doubled, with no change of anything in the home.

SLIDE 47

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

dale smith Yes I am against them.

Tiered rates punish the most vulnerable. Individuals and families with resources are able to take the necessary steps to reduce their energy use, including, added insulation, alternative heating and cooling systems, solar energy, new and upgraded houses and more options as finances allow. The most vulnerable often live in marginal situations that are substandard to building design and tend to be heavily dependent upon electric energy. The tiered rates call into question which customers/owners you prioritize. I don't envy your responsibility for balancing the budget, but as a prior executive director of a not for profit organization, I suggest that you satisfy the process of first taking every budget reduction from operations that is possible before directly impacting your more vulnerable customers/owners.

Jay and Debra Cope Yes I am against them.

Our bill in January was 66% higher than December's billing (which was substantially higher than the previous month but we attributed it to the colder weather.) According to your graph, our usage was just slightly more and was in no way anywhere close to a 66% increase in usage. Our house was remodeled 2 years ago; insulation, energy efficient windows, heat pump and LED lighting was installed to make it more energy efficient. We are appalled at how high this bill is and have never had an electric bill anywhere near this amount before even when temperatures were around 0 degrees and our house wasn't energy efficient. We have always been proud to be an EPUD customer; however with these rates, we are now just disappointed to be your customer. Please reconsider your tiered rates. Jay and Debra Cope

John Caldwell Yes I am against them.

I am against tiered rates in the current format. When it is cold and you have to use more electricity it doesn't make sense that you have to pay a higher rate. I believe a plan that would charge a higher rate for usage above the norm would be more equitable.

William Birch Yes I am against them.

I am on a fixed income. It has come time to stop Rounding Up my electric bill to help others. I need the help now. The electric bills have gone straight up exponentially. Same water flows over Bonneville and they have had rate increases. I understand investment and maintenance, power reliability a

goal. Lot of factors. However this latest jump in rates is too much, too fast. The impact is 50 bucks a month. Clip 50 bucks from every Epud customer

and rake in the cash. I got it. Nothing I can do other than TURN IT OFF. Bill

Carlos Shelton Yes I am against them.

Last year I thought our bill was too high, but this year it is even higher. The sad thing is we have almost literally turned out heat off so that our bill will not deplete out paycheck. We have even discussed buying a kerosene heater for the house to warm it. Still, with burning wood for heat, and leaving our thermostats at 60 degrees, we still have a $230 bill for a small house. I paid less living in Montana in deep winter. Instead of help all I get is threats to turn off my power... so far this EPUD does not impress me at all.

Robert Sayles Yes I am against them. 76376 London Road I don't quite understand this new way but I do understand that when my bill jumps from around $98.00 - $120.00

to $242.00, something is not right & being retired I cannot afford this.

Matt Bjornn Yes I am against them.

Your new tiered structure has resulted in an effective rate increase on my all electric rural Oregon home of 27%. My last electric bill was $717. A substantial increase over the prior month. I’m already on level averages auto pay thank god. In past years I’ve upgraded windows, added insulation, and other weatherization steps. If I could afford the ridiculous high price of photovoltaic solar I would install that also. Northwest Natural Gas won’t run a line up our road to several homes without receiving a kings ransom. You guys seem to be the only show in town. Please eliminate the tiered price system, at least the third tier, for residential customers.

Juan Reyes Yes I am against them. For the last couple years I have notice my bill starts going up in November from 60 dollars in the summer time to 210 that I’m paying now. It is a real

burden to our family.

SLIDE 48

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Kathie Hardy Yes I am against them.

In 2015 my husband and I purchased a new top of the line heat pump to save on electricity. There was a significant savings almost immediately. However, now you have punished us for trying to save electricity. We have LED lights in the house. There are only two of us and we only use the dishwasher twice a week as well as the washer and dryer when we're home. We do not leave outside lights on. In fact, we are ultra conservative regarding leaving any lights on when we are not in the room.We have a propane stove & fireplace which are also not used often.We travel a lot during the year and are not home for long periods of time. To get this recent outrageous bill was socking. The EPUD Board seem to plan to inflict financial damage to we, the customer/owners, for reasons unknown to us. For a non-profit, the salaries you dispense are high. Is it your compensation you want beefed up? Do you need more money for pet projects? Is that it? And to add insult to injury, we own a rental house in

Marcola. Our renters got a bill double what they normally pay. They cannot afford it! We paid the difference for them as we could not see losing

such good renters. While we were out of town when Mr. Scott Coe gave his performance at the Marcola meeting, the feedback shows just how out

f touch he is and the disdainful attitude he portrays. If he represents how all the decisions are made within this utility district, there will be more

nightmares for us in the future. Losing trust of your constituency is a difficult thing to overcome. And because of your poor communication skills and unprofessional arbitrary decisions, we'll never trust Emerald People's Utility District again.

James DeBoer Yes I am against them.

This increase has the wrong effect and the pricing is one that we are considering turning the temperature down further 55. At that temperature, extra blankets are used. I did consider electric blankets, but what purpose would that serve? Up to last year, we set the temp at night to 50, but we are seniors and found that is too cold, so I bumped it up to 55. Please go back to rates that are affordable.

Tom Kirkbride Yes I am unsure.

The bigger problem is your online payment method needs upgrading BIG TIME! I've been trying to get someone at EPUD to realize if they would allow people to pay on a specific day of their choosing, there would be a lot less delinquent bills. I get my bill at the beginning of the month, but I don't want to pay it then. But I would pay it before it becomes due if I could set it on the day I want. But half the time I forget it. Come on! Everyone else in the online payment world does it that way, right? Why can't EPUD? Thank you!

Naomi Rivera Yes I am against them. Return to a flat rate system. Period.

There are many ways to encourage people to use less electricity. Choosing a path that ensures people are paying the absolute most during the time

f year when it has the most impact on people financial, especially the most fragile, is seriously unsympathetic to the people you serve.

Bruce Gates Yes I am unsure.

While I am unsure, I know that my bill went up this winter almost $100. over what it was last year. $472. is my current bill. That's a lot. How is that fit into tiered rates?

Brett Nice Yes I am against them. I haven't seen the rate on my bill go down in price, like we were told the 3 tier system would do. It in fact, made it go up. Almost $100 more then

last years bill at this time.

Sue Hallstrom Yes I am against them. Our rates went up $1500.00 in Dec. & $2000.00 in Jan ....how is this fair..??? Lydia Habr Yes I am against them.

The tiered rate system is not at all a fair way to charge for something we have no other choice to pay for. It’s punitive to those of us who have somewhat larger homes & properties which take more to heat & operate. We don’t have any other options as their is no gas in our area. The base amount of 600kwh is not close to a reasonable amount. Even the next tier doesn’t cover our basic needs. And why should homeowners have to pay more exorbitant rates for the more they use when businesses get large discounts the more they use? The whole system is biased. A flat rate system is the only fair way to charge for a utility we have no other options for.

Edwin Johnson Yes I am against them. No comment, just like taxes, where will it end. I am on fixed income. Linda Knight Yes I am unsure/I support them

My husband and I have been customers for 2+ years. We reviewed our usage data for December and January during these years and noticed not much, if any, increase between these periods. If the tiered rates are to encourage customers to be more conscientious about their energy consumption, we are supportive of its intent.

SLIDE 49

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

Jessika Jenson Yes I am unsure.

I actually read the information provided months ago, and did a rough calculation of how it would affect me. I do the average at plan, and my house is energy efficient. Bottom line- my bill actually decreased. So while I can appreciate the fact that some families are suffering, I also think it's unfair to act like these changes were out of the blue. And I give EPUD props for the response.

Laura Parrish Yes I am against them. I think your 1 & 2 are one thing but tier 3 is out rageous . Steve Carter Yes I am against them.

It’s quite disconcerting to have your agency raise the costs of electricity without timely warning to the public. My elderly friends who are on a fixed income have to choose to buy food and medicine, or pay Your increases. But you’ll shut off their power anyway. I find Your apologizing an absolutely

fraudulent. You have stolen from the people!!!

Jeff Jones Yes I am against them. This is jeffjones 79476 repsleger Rd. Last month tr3 push my electric rate over $ 500 that was the largest bill I've ever had I cannot have another one

I am dying of cancer and money is hard to come by.

Lil De Soto Yes I am against them.

I am against them in the fact that I have struggled to use less energy and save so that we can have hope for the future. It seems that you have NOT left ONE single incentive to conserve. We use very little over 600 and yet NOW our bill went up 10$ MORE a month. This is not right and I feel I am being punished. You are helping all the people that abuse and waste electricity by simply charging more to balance your budget. I think you took the cheep easy way out to balance your figures. I think you should take MORE time to be more Creative for the future of US ALL!!!!! Give some incentives to conserve that will help us ALL. come on, use your one brain cell and think on it and make it a win/win situation!!

Pamela Pearson-Craig Yes I am against them.

Below is an email that I sent to Scott Coe last night after receiving EPUD's email dated 1-30-18 and signed by him. I wanted to provide information that I thought was plain, simple and straight to the point. I plan on trying to attend the meeting but I due to my work I will probably not be able to and would like to share my thoughts.

Good evening Scott,

Thank you for the email below. In response to the content I would like to say I truly believe we all should be treated equal thus we should all pay the same rate. I don’t think all consideration has been given to the impact that this has on “all” people. It is great for those who have one or two in a very small home but I can only imagine what this has done to those who have large families or live on large acreage, the farmers and the businesses. I love the people at EPUD and think you all do an amazing job and have been ever so thankful for people like Marc the lineman who saved our home from burning down so PLEASE do not think I am a disgruntled client I am grateful I just wanted to share my thoughts. If you would like to talk feel free to contact me at 541-933-3352. Kind regards, Pamela Pearson-Craig

Lester Tovey Yes I am against them.

Sick of paying more at every turn!! My wife and I bust ass to have big nice house for 6 kids and should get a discount for large usage, not the

pposite. Drop all programs associated with " green or clean" energy and just get us the least expensive power available. Tierd rates are another

sicking source of socialism and it's got to stop.

Cristin Babcock Yes I support them.

We need to learn to conserve energy. Electricity has been too cheap in the Pacific Northwest. Consumers haven't put enough resources in to making their home efficient.

Micky and Donna TRUE Yes I am against them.

You are pricing us out, we are retired and have a fixed income we cannot afford these ridiculous rates. And who decides what kind of wage your manager gets, from what I've read he could much more afford to pay our power bills then most of us can. Hopefully this gets fixed before many more of these OUTRAGEOUS bills

SLIDE 50

Name (First) Name (Last) EPUD Customer Support/Against

Your comments

ken price No I am against them. fightin the same issue with pacific power, and its not just the power companys, other utilities dont even allow for normal usage from one month to

the next without going over tier1

Weston Granberg No I am against them. stop raising the cost of living for your own greed