F Y 2 0 1 8 R e s u l t s March 28, 2019 Table of Contents Pages - PowerPoint PPT Presentation

F Y 2 0 1 8 R e s u l t s March 28, 2019

Table of Contents Pages I. Key Highlights 4 II. Macroeconomic Update 7 III. Q4 18 Financial Performance 11 IV. Asset Quality 20 V. Capital 27 VI. Appendix 29 1. Volumes 29 2. PnL 35 9M 2013 Results FY 2013 Results FY 2018 Results 2 2

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I. Key Highlights FY 2018 Results 4 4

I Business Highlights  Further strengthening of domestic economic activity and improving conditions in labour and real estate markets, supportive of banks’ efforts to clean up balance sheets Supportive macro trends  Market confidence manifested by sovereign debt issuance and rating upgrades allow banks to further engage in international money markets and diversify funding sources  2018 marks the successful conclusion of our Restructuring Plan agreed with the European Commission in 2015  Significant rightsizing of the operating platform in Greece and SEE has been delivered. Costs have been reduced by Restructuring Plan c.25% in the period Completion  Bank has exited from non core geographies and has de-levered by €5.3b n the relevant assets perimeter  The Bank is in the process of updating its strategic ambition along four priority themes:  Accelerate NPE reduction through a combination of organic and non organic measures. Strategy to be informed by evolving sectoral initiatives  Secure “preferred bank” status in target customer segments and improve operating efficiency in its Greek Strategic Update operations  Assess strategic positioning of its international business  Further improve governance, organisational effectiveness and talent management  Asset quality on the top of our priorities. The Bank is targeting a further reduction of NPEs by € 6.3bn in the next 12 months, through a combination of organic deleveraging, portfolio sales and securitizations  Further improvement of our liquidity profile and relevant ratios taking full advantage of our balance sheet and improving Outlook 2019 market conditions  Commercial activity targeting higher loan disbursements to counterbalance impact in top line from NPE deleveraging FY 2013 Results 9M 2013 Results FY 2018 Results 5 5

I Financial Highlights  Pre Provision Income at € 1.4bn, up by 23.1% y-o-y supported by strong trading gains Financial  Impairment losses on loans at € 1.6bn, materially affected by additional impairment recognized Q4 2018 to account for Performance upcoming NPE sales in 2018  PAT at € 53mn for the full year  Loan disbursements of €3.0bn in FY 2018 versus €2.1bn in FY 2017  New loans extended primarily to businesses. Demand for loans to households still subdued Commercial Activity  Group deposits at €38.7bn in December 2018, up by €3.8bn or 11% for the year  NPE stock in Greece down by €3.1bn in 2018, reduced by €5.7bn since 2016  3 capital ratio accretive transactions of c.€3bn BV completed to date Asset Quality 2018  New curing strategies on retail portfolios launched in 2H 2018, with increasing customer engagement. More visible results expected in the latter part of 2019  CET1 ratio at 17.4% as of December 2018  Total CAD at 17.4%, providing a comfortable buffer over our SREP ratio requirements Capital  No CoCos or Tier II included in regulatory capital  ELA eliminated in February 2019 Liquidity  Group LDR at 104% as of December 2018 versus 147% as of December 2015  Repos at €6.4bn as of December 2018, increased by €4.1bn y-o-y FY 2013 Results 9M 2013 Results FY 2018 Results 6 6

II. Macroeconomic Update FY 2018 Results 7 7