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Experiencing Technology Experiencing Technology before it exists: A Case Study before it Exists Perceptual and Sensory Augmented Computing Florian Michahelles (ETH Zurich) Bernt Schiele (TU Darmstadt) 1 Whats the Issue? Experiencing


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Perceptual and Sensory Augmented Computing Experiencing Technology before it exists: A Case Study

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Experiencing Technology before it Exists

Florian Michahelles (ETH Zurich) Bernt Schiele (TU Darmstadt)

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Experiencing Technology before it exists: A Case Study

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What’s the Issue?

“Wearable Computing currently has no concepts for application developments.” (Kjeldskov and Graham, MobileHCI 2003)

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Experiencing Technology before it exists: A Case Study

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Tension between the Researcher’s and the User’s World

time technical advancement Researcher’s World

  • cutting edge technology
  • focus on new ideas/concepts
  • experimental showcases

User’s World

  • daily work practice
  • real life constraints
  • ‘local optimum’ of productivity

Interaction

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Experiencing Technology before it exists: A Case Study

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Tension between the Researcher’s and the User’s World

Researcher’s World

  • cutting edge technology
  • focus on new ideas/concepts
  • experimental showcases

User’s World

  • daily work practice
  • real life constraints
  • local maximum of productivity

Interaction

Application technical advancement time

  • successful &

meaningful introduction

  • f technology
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Experiencing Technology before it exists: A Case Study

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Why bother with Applications?

  • Developer/Researcher
  • ground research in practice, evaluate technology
  • test hypotheses, get user feedback
  • ...
  • User
  • improvement of work, life and business practices
  • increase of efficiency, cost reduction
  • satisfaction
  • ...
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Experiencing Technology before it exists: A Case Study

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User’s World Proactive Furniture Application

  • ‘successful showcase’
  • publications

Researcher’s World

  • desire for innovation
  • project showcase

no Interaction

Example 1: Proactive Furniture Assembly

“Gap” between research and user time technical advancement

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Experiencing Technology before it exists: A Case Study

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Example 2: Wearable Assistant for Doctors

  • Understand the Doctor’s Current Work Practices
  • 3 days observation in hospital
  • General understanding of main tasks
  • Detailed understanding of specific tasks
  • Make Doctors Participate in Design Process
  • Mockup: Wrist-Mounted Display & Button

for Online Dictation of Anamnesis

  • BUT:
  • even though ‘our’ doctors were technology friendly
  • they are trapped in current work practices
  • mostly interested in immediate benefit (incremental)
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Experiencing Technology before it exists: A Case Study

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Application

Example 2: Wearable Assistant for Doctors

Interaction

Researcher’s World

  • desire for innovation
  • ground of research in practice

time technical advancement User’s World

  • short-term focus
  • ideas bound to known technology

Gap & conflict between research and user

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Experiencing Technology before it exists: A Case Study

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How can this Process Converge?

  • desire of innovation
  • unaware of user needs

Application

  • successful & meaningful

introduction of technology

  • unaware of technological advances

Researcher’s World

  • stimulation of

users/stakeholders

  • listen to users
  • drive the cooperation

User’s World time technical advancement

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Experiencing Technology before it exists: A Case Study

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(Some) Important Principles from

  • ur own Experience
  • Balanced User Involvement
  • avoid asymmetry between developers and users
  • Radically Depart from Today
  • important to advance research
  • Multiple Stakeholder Involvement
  • do not talk to end-users only
  • Stimulation of Stakeholder
  • show (technological) potentials
  • make them think beyond today’s work practices
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Experiencing Technology before it exists: A Case Study

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  • Mediation between Users and Researchers/Developers
  • e.g. use demonstrators and prototypes
  • Early Stage Development Support
  • software toolkits, hardware toolkits
  • Developer Guidance
  • ...

(Some) Important Principles from

  • ur own Experience
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Experiencing Technology before it exists: A Case Study

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Possible Concept: X’treme Prototyping

1.

Choose a Compelling Problem Domain

2.

Understand the Domain

3.

Distill Opportunities for Change

4.

Develop X’treme Prototype

5.

Provide X’treme Experience

6.

Iterate to step 3

 Ground research successfully in practice  Introduce ubiquitous-/wearable-computing

Choos e Understand Distill Develo p Experienc e

Iterate

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Experiencing Technology before it exists: A Case Study

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Example 3: A-Life

  • Wearable Sensors for Avalanche Rescue
  • serious problem: saving live
  • technology-friendly domain
  • we involved multiple stakeholder:

– mountaineers, rescuers, and emergency physicians

  • results from user/stakeholder involvement:
  • key issue: measure heart rate
  • key technology: use radar to measure heart rate contact-

free at a distance

  • commercial outcome:
  • Swiss Avalanche beacon manufacturer plans to incorporate

this technology into their next generation of avalanche beacon

Avalanche Beacon

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Perceptual and Sensory Augmented Computing Experiencing Technology before it exists: A Case Study

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Thank You - Questions ?

Florian Michahelles (ETH Zurich) Bernt Schiele (TU Darmstadt)